正确答案:X
5.1At the Hotel (酒店)
1、Which is not one of the main types of hotel room offered to the conference attendees?
A、twin room
B、double room
C、family suite
D、business suite
正确答案:C
2、A hotel usually provides the following services except ______.
A、Room reservation
B、morning call
C、route arrangement
D、shuttle bus
正确答案:C
3、Choose the most suitable expression
A、vacant 未被占用的
B、family room 家庭房
C、shutter bus 接送大巴
D、breakfast coupon 早餐券
正确答案:A
4、Choose the most suitable expression
A、铺床服务 bed service
B、洗衣服务 laundry service
C、细目 detailed list
D、急件 urgent pack
正确答案:B
5、【简答题】When should we give tips for hotel service? Be in detail, please.
正确答案:
5.2Hotel reservation(酒店预订)
1、How much do you _____ per night?
A、cost
B、charge
正确答案:B
2、60 dollars per night per room, plus 15%____.
A、service cost
B、service charge
C、service commision
D、service payment
正确答案:B
3、I would like to reserve a family ____.
A、room
B、apartment
C、suit
D、suite
正确答案:A
4、What items should be covered while booking a room?
A、arriving date and time
B、types of room
C、number of the rooms
D、personal information
正确答案:ABCD
5、Do you have a _______twin room ?
A、empty
B、vacant
C、spare
D、available
正确答案:BC
5.3Check into the Hotel(酒店入住)
1、The identification is unnecessary to present when you check into the hotel as it can be seen in the hotel reservation system.
正确答案:X
2、Providing the registration number can save our time for pulling up the information.
正确答案:√
3、When upgrading the room, we should never pay the extra charge.
正确答案:X
4、There are several ways for booking a hotel, such as online booking, telephone booking, etc..
正确答案:√
5、We don't need to give tips to bellboy when reaching the hotel.
正确答案:X