C、Prepare business card for exchanging.
D、Prepare a kind of vihicle, such as a car or bus.
E、Book a package tour for the guest(s).
F、Prepare an attractive and sexy dress for yourself.
正确答案：ABCD
4、It is not so necessary to exchange your name card with your customer when meeting him at the airport.
正确答案：X
4.3 Making appointments（预约）
1、Business appointments are usually very formal.
正确答案：√
2、You should arrive early to greet your guests.
正确答案：√
3、You should make a business appointment face to face.
正确答案：X
4、When making business arrangement, you should follow some rules.
正确答案：√
5、It is not necessary to make your first appointment as early as possible.
正确答案：X
6、【简答题】What will you say if you phone the customer for a meeting to discuss the contract?
正确答案：
7、【简答题】What's the working process of making appointments in business situation?
正确答案：
4.4Rescheduling（改约）
1、I was just _____ by the airlines that my flight has been rescheduled.
A、asked
B、expected
C、told
D、informed
正确答案：D
2、I am planning to _______ my talk with him till Tuesday.
A、postpone
B、have
C、give
D、offer
正确答案：A
3、According to the schedule_______before, Mr. Shawn is going to visit your company.
A、early
B、back
C、given
D、arranged
正确答案：D
4、I'm afraid that I have to __________ my appointment.
A、give
B、cancel
C、present
D、delete
正确答案：B
5、Something _______ has come up. He has to attend a very urgent meeting.
A、unexpected
B、worse
C、happy
D、on the way
正确答案：A
6、Making the call to rearrange the appointment is a good way.
正确答案：√
7、Lies or bogus excuses are worst reasons for rescheduling.
正确答案：√
8、You should call the person you are scheduled earlier whenever possible.
正确答案：√
9、You should bring forward the appointment as soon as possible.
正确答案：X
10、Business schedules couldn’t help companies keep track of important events and dates.
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