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A.当事人的情感表达
B.当事人的言语内容
C.当事人的非言语行为
D.当事人穿着打扮
E.咨询者的投射
A.when he/she wants to gain commitment by incorporating others’ concerns into a consensual decision.
B.when he/she is outmatched and losing.
C.when he/she wants to achieve a temporary settlement of a complex issue
D.on issues vital to company welfare when he/she knows it is right.
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