单项选择题

【案例分析题】

Listening to others is an even more important part of communication than speaking.Many mo
re errors and difficulties【C1】______misunderstanding what you’ve heard,so it’s essential to ready yourself to listen with an open mind.Like many of us,you【C2】______to listen actively,with.【C3】______for accuracy,feeling,meaning,understanding and mutual creativity.You may never have been trained to【C4】______the other person’s experience of being understood.【C5】______you may not【C6】______that others really hear the message you intend to communicate,others don’t check to【C7】______that what you heard is【C8】______.
What gets in the way of accurate listening?When we’re worried about what we’re hearing or might hear next or what we might have to do about what we hear,we may very well receive a【C9】______message.【C10】______that we will have to "fix it"or "control it"causes us to listen with "filters".We may want to express our own point of view.We may also want to avoid being【C11】______or being drawn into a conflict,so we【C12】______.what we hear,because we’re already thinking about what we’ll say next.It then becomes impossible to hear the speaker’s true meaning.Clearly in our workplaces,families and friendship,if we【C13】______what we think we heard instead of what was actually said,the【C14】______of the message we received will result in responses that aren’t【C15】______.On the other side,if others don’t hear us accurately,we won’t feel valued.
If you want to connect with others and take appropriate actions,you must learn to listen with curiosity,empathy and a deep appreciation for the feelings,reality and creativity of another.You need to ask for【C16】______and not【C17】______conclusions.You need to pay close attention and "mirror"back what you hear rather than listening【C18】______while thinking of other things or listening through filters,【C19】______or expectations that limit or distort the message’s【C20】______meaning.We build trust when others know we understand and value them.

【C10】应为()

A.Provided
B.Given
C.Concern
D.Assume

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单项选择题

【案例分析题】

Listening to others is an even more important part of communication than speaking.Many mo
re errors and difficulties【C1】______misunderstanding what you’ve heard,so it’s essential to ready yourself to listen with an open mind.Like many of us,you【C2】______to listen actively,with.【C3】______for accuracy,feeling,meaning,understanding and mutual creativity.You may never have been trained to【C4】______the other person’s experience of being understood.【C5】______you may not【C6】______that others really hear the message you intend to communicate,others don’t check to【C7】______that what you heard is【C8】______.
What gets in the way of accurate listening?When we’re worried about what we’re hearing or might hear next or what we might have to do about what we hear,we may very well receive a【C9】______message.【C10】______that we will have to "fix it"or "control it"causes us to listen with "filters".We may want to express our own point of view.We may also want to avoid being【C11】______or being drawn into a conflict,so we【C12】______.what we hear,because we’re already thinking about what we’ll say next.It then becomes impossible to hear the speaker’s true meaning.Clearly in our workplaces,families and friendship,if we【C13】______what we think we heard instead of what was actually said,the【C14】______of the message we received will result in responses that aren’t【C15】______.On the other side,if others don’t hear us accurately,we won’t feel valued.
If you want to connect with others and take appropriate actions,you must learn to listen with curiosity,empathy and a deep appreciation for the feelings,reality and creativity of another.You need to ask for【C16】______and not【C17】______conclusions.You need to pay close attention and "mirror"back what you hear rather than listening【C18】______while thinking of other things or listening through filters,【C19】______or expectations that limit or distort the message’s【C20】______meaning.We build trust when others know we understand and value them.

【C2】应为()

A.needn’t have been taught
B.don’t need to be taught
C.must never have been taught
D.may never have been taught

单项选择题

【案例分析题】

Listening to others is an even more important part of communication than speaking.Many mo
re errors and difficulties【C1】______misunderstanding what you’ve heard,so it’s essential to ready yourself to listen with an open mind.Like many of us,you【C2】______to listen actively,with.【C3】______for accuracy,feeling,meaning,understanding and mutual creativity.You may never have been trained to【C4】______the other person’s experience of being understood.【C5】______you may not【C6】______that others really hear the message you intend to communicate,others don’t check to【C7】______that what you heard is【C8】______.
What gets in the way of accurate listening?When we’re worried about what we’re hearing or might hear next or what we might have to do about what we hear,we may very well receive a【C9】______message.【C10】______that we will have to "fix it"or "control it"causes us to listen with "filters".We may want to express our own point of view.We may also want to avoid being【C11】______or being drawn into a conflict,so we【C12】______.what we hear,because we’re already thinking about what we’ll say next.It then becomes impossible to hear the speaker’s true meaning.Clearly in our workplaces,families and friendship,if we【C13】______what we think we heard instead of what was actually said,the【C14】______of the message we received will result in responses that aren’t【C15】______.On the other side,if others don’t hear us accurately,we won’t feel valued.
If you want to connect with others and take appropriate actions,you must learn to listen with curiosity,empathy and a deep appreciation for the feelings,reality and creativity of another.You need to ask for【C16】______and not【C17】______conclusions.You need to pay close attention and "mirror"back what you hear rather than listening【C18】______while thinking of other things or listening through filters,【C19】______or expectations that limit or distort the message’s【C20】______meaning.We build trust when others know we understand and value them.

【C3】应为()

A.appraisal
B.concentration
C.acknowledgement
D.appreciation

单项选择题

【案例分析题】

Listening to others is an even more important part of communication than speaking.Many mo
re errors and difficulties【C1】______misunderstanding what you’ve heard,so it’s essential to ready yourself to listen with an open mind.Like many of us,you【C2】______to listen actively,with.【C3】______for accuracy,feeling,meaning,understanding and mutual creativity.You may never have been trained to【C4】______the other person’s experience of being understood.【C5】______you may not【C6】______that others really hear the message you intend to communicate,others don’t check to【C7】______that what you heard is【C8】______.
What gets in the way of accurate listening?When we’re worried about what we’re hearing or might hear next or what we might have to do about what we hear,we may very well receive a【C9】______message.【C10】______that we will have to "fix it"or "control it"causes us to listen with "filters".We may want to express our own point of view.We may also want to avoid being【C11】______or being drawn into a conflict,so we【C12】______.what we hear,because we’re already thinking about what we’ll say next.It then becomes impossible to hear the speaker’s true meaning.Clearly in our workplaces,families and friendship,if we【C13】______what we think we heard instead of what was actually said,the【C14】______of the message we received will result in responses that aren’t【C15】______.On the other side,if others don’t hear us accurately,we won’t feel valued.
If you want to connect with others and take appropriate actions,you must learn to listen with curiosity,empathy and a deep appreciation for the feelings,reality and creativity of another.You need to ask for【C16】______and not【C17】______conclusions.You need to pay close attention and "mirror"back what you hear rather than listening【C18】______while thinking of other things or listening through filters,【C19】______or expectations that limit or distort the message’s【C20】______meaning.We build trust when others know we understand and value them.

【C4】应为()

A.contribute to
B.attribute to
C.ascribe to
D.correspond to

单项选择题

【案例分析题】

Listening to others is an even more important part of communication than speaking.Many mo
re errors and difficulties【C1】______misunderstanding what you’ve heard,so it’s essential to ready yourself to listen with an open mind.Like many of us,you【C2】______to listen actively,with.【C3】______for accuracy,feeling,meaning,understanding and mutual creativity.You may never have been trained to【C4】______the other person’s experience of being understood.【C5】______you may not【C6】______that others really hear the message you intend to communicate,others don’t check to【C7】______that what you heard is【C8】______.
What gets in the way of accurate listening?When we’re worried about what we’re hearing or might hear next or what we might have to do about what we hear,we may very well receive a【C9】______message.【C10】______that we will have to "fix it"or "control it"causes us to listen with "filters".We may want to express our own point of view.We may also want to avoid being【C11】______or being drawn into a conflict,so we【C12】______.what we hear,because we’re already thinking about what we’ll say next.It then becomes impossible to hear the speaker’s true meaning.Clearly in our workplaces,families and friendship,if we【C13】______what we think we heard instead of what was actually said,the【C14】______of the message we received will result in responses that aren’t【C15】______.On the other side,if others don’t hear us accurately,we won’t feel valued.
If you want to connect with others and take appropriate actions,you must learn to listen with curiosity,empathy and a deep appreciation for the feelings,reality and creativity of another.You need to ask for【C16】______and not【C17】______conclusions.You need to pay close attention and "mirror"back what you hear rather than listening【C18】______while thinking of other things or listening through filters,【C19】______or expectations that limit or distort the message’s【C20】______meaning.We build trust when others know we understand and value them.

【C5】应为()

A.As good as
B.As far as
C.Just
D.Just as

单项选择题

【案例分析题】

Listening to others is an even more important part of communication than speaking.Many mo
re errors and difficulties【C1】______misunderstanding what you’ve heard,so it’s essential to ready yourself to listen with an open mind.Like many of us,you【C2】______to listen actively,with.【C3】______for accuracy,feeling,meaning,understanding and mutual creativity.You may never have been trained to【C4】______the other person’s experience of being understood.【C5】______you may not【C6】______that others really hear the message you intend to communicate,others don’t check to【C7】______that what you heard is【C8】______.
What gets in the way of accurate listening?When we’re worried about what we’re hearing or might hear next or what we might have to do about what we hear,we may very well receive a【C9】______message.【C10】______that we will have to "fix it"or "control it"causes us to listen with "filters".We may want to express our own point of view.We may also want to avoid being【C11】______or being drawn into a conflict,so we【C12】______.what we hear,because we’re already thinking about what we’ll say next.It then becomes impossible to hear the speaker’s true meaning.Clearly in our workplaces,families and friendship,if we【C13】______what we think we heard instead of what was actually said,the【C14】______of the message we received will result in responses that aren’t【C15】______.On the other side,if others don’t hear us accurately,we won’t feel valued.
If you want to connect with others and take appropriate actions,you must learn to listen with curiosity,empathy and a deep appreciation for the feelings,reality and creativity of another.You need to ask for【C16】______and not【C17】______conclusions.You need to pay close attention and "mirror"back what you hear rather than listening【C18】______while thinking of other things or listening through filters,【C19】______or expectations that limit or distort the message’s【C20】______meaning.We build trust when others know we understand and value them.

【C6】应为()

A.conform
B.contend
C.confirm
D.allege

单项选择题

【案例分析题】

Listening to others is an even more important part of communication than speaking.Many mo
re errors and difficulties【C1】______misunderstanding what you’ve heard,so it’s essential to ready yourself to listen with an open mind.Like many of us,you【C2】______to listen actively,with.【C3】______for accuracy,feeling,meaning,understanding and mutual creativity.You may never have been trained to【C4】______the other person’s experience of being understood.【C5】______you may not【C6】______that others really hear the message you intend to communicate,others don’t check to【C7】______that what you heard is【C8】______.
What gets in the way of accurate listening?When we’re worried about what we’re hearing or might hear next or what we might have to do about what we hear,we may very well receive a【C9】______message.【C10】______that we will have to "fix it"or "control it"causes us to listen with "filters".We may want to express our own point of view.We may also want to avoid being【C11】______or being drawn into a conflict,so we【C12】______.what we hear,because we’re already thinking about what we’ll say next.It then becomes impossible to hear the speaker’s true meaning.Clearly in our workplaces,families and friendship,if we【C13】______what we think we heard instead of what was actually said,the【C14】______of the message we received will result in responses that aren’t【C15】______.On the other side,if others don’t hear us accurately,we won’t feel valued.
If you want to connect with others and take appropriate actions,you must learn to listen with curiosity,empathy and a deep appreciation for the feelings,reality and creativity of another.You need to ask for【C16】______and not【C17】______conclusions.You need to pay close attention and "mirror"back what you hear rather than listening【C18】______while thinking of other things or listening through filters,【C19】______or expectations that limit or distort the message’s【C20】______meaning.We build trust when others know we understand and value them.

【C7】应为()

A.be true
B.make sure
C.reassure
D.rectify

单项选择题

【案例分析题】

Listening to others is an even more important part of communication than speaking.Many mo
re errors and difficulties【C1】______misunderstanding what you’ve heard,so it’s essential to ready yourself to listen with an open mind.Like many of us,you【C2】______to listen actively,with.【C3】______for accuracy,feeling,meaning,understanding and mutual creativity.You may never have been trained to【C4】______the other person’s experience of being understood.【C5】______you may not【C6】______that others really hear the message you intend to communicate,others don’t check to【C7】______that what you heard is【C8】______.
What gets in the way of accurate listening?When we’re worried about what we’re hearing or might hear next or what we might have to do about what we hear,we may very well receive a【C9】______message.【C10】______that we will have to "fix it"or "control it"causes us to listen with "filters".We may want to express our own point of view.We may also want to avoid being【C11】______or being drawn into a conflict,so we【C12】______.what we hear,because we’re already thinking about what we’ll say next.It then becomes impossible to hear the speaker’s true meaning.Clearly in our workplaces,families and friendship,if we【C13】______what we think we heard instead of what was actually said,the【C14】______of the message we received will result in responses that aren’t【C15】______.On the other side,if others don’t hear us accurately,we won’t feel valued.
If you want to connect with others and take appropriate actions,you must learn to listen with curiosity,empathy and a deep appreciation for the feelings,reality and creativity of another.You need to ask for【C16】______and not【C17】______conclusions.You need to pay close attention and "mirror"back what you hear rather than listening【C18】______while thinking of other things or listening through filters,【C19】______or expectations that limit or distort the message’s【C20】______meaning.We build trust when others know we understand and value them.

【C8】应为()

A.what they meant
B.they are meant to
C.that they meant
D.which they meant

单项选择题

【案例分析题】

Listening to others is an even more important part of communication than speaking.Many mo
re errors and difficulties【C1】______misunderstanding what you’ve heard,so it’s essential to ready yourself to listen with an open mind.Like many of us,you【C2】______to listen actively,with.【C3】______for accuracy,feeling,meaning,understanding and mutual creativity.You may never have been trained to【C4】______the other person’s experience of being understood.【C5】______you may not【C6】______that others really hear the message you intend to communicate,others don’t check to【C7】______that what you heard is【C8】______.
What gets in the way of accurate listening?When we’re worried about what we’re hearing or might hear next or what we might have to do about what we hear,we may very well receive a【C9】______message.【C10】______that we will have to "fix it"or "control it"causes us to listen with "filters".We may want to express our own point of view.We may also want to avoid being【C11】______or being drawn into a conflict,so we【C12】______.what we hear,because we’re already thinking about what we’ll say next.It then becomes impossible to hear the speaker’s true meaning.Clearly in our workplaces,families and friendship,if we【C13】______what we think we heard instead of what was actually said,the【C14】______of the message we received will result in responses that aren’t【C15】______.On the other side,if others don’t hear us accurately,we won’t feel valued.
If you want to connect with others and take appropriate actions,you must learn to listen with curiosity,empathy and a deep appreciation for the feelings,reality and creativity of another.You need to ask for【C16】______and not【C17】______conclusions.You need to pay close attention and "mirror"back what you hear rather than listening【C18】______while thinking of other things or listening through filters,【C19】______or expectations that limit or distort the message’s【C20】______meaning.We build trust when others know we understand and value them.

【C9】应为()

A.retorted
B.converted
C.diverted
D.distorted

单项选择题

【【案例分析题】】

Listening to others is an even more important part of communication than speaking.Many mo
re errors and difficulties【C1】______misunderstanding what you’ve heard,so it’s essential to ready yourself to listen with an open mind.Like many of us,you【C2】______to listen actively,with.【C3】______for accuracy,feeling,meaning,understanding and mutual creativity.You may never have been trained to【C4】______the other person’s experience of being understood.【C5】______you may not【C6】______that others really hear the message you intend to communicate,others don’t check to【C7】______that what you heard is【C8】______.
What gets in the way of accurate listening?When we’re worried about what we’re hearing or might hear next or what we might have to do about what we hear,we may very well receive a【C9】______message.【C10】______that we will have to "fix it"or "control it"causes us to listen with "filters".We may want to express our own point of view.We may also want to avoid being【C11】______or being drawn into a conflict,so we【C12】______.what we hear,because we’re already thinking about what we’ll say next.It then becomes impossible to hear the speaker’s true meaning.Clearly in our workplaces,families and friendship,if we【C13】______what we think we heard instead of what was actually said,the【C14】______of the message we received will result in responses that aren’t【C15】______.On the other side,if others don’t hear us accurately,we won’t feel valued.
If you want to connect with others and take appropriate actions,you must learn to listen with curiosity,empathy and a deep appreciation for the feelings,reality and creativity of another.You need to ask for【C16】______and not【C17】______conclusions.You need to pay close attention and "mirror"back what you hear rather than listening【C18】______while thinking of other things or listening through filters,【C19】______or expectations that limit or distort the message’s【C20】______meaning.We build trust when others know we understand and value them.

【C10】应为()

A.Provided
B.Given
C.Concern
D.Assume

单项选择题

【案例分析题】

Listening to others is an even more important part of communication than speaking.Many mo
re errors and difficulties【C1】______misunderstanding what you’ve heard,so it’s essential to ready yourself to listen with an open mind.Like many of us,you【C2】______to listen actively,with.【C3】______for accuracy,feeling,meaning,understanding and mutual creativity.You may never have been trained to【C4】______the other person’s experience of being understood.【C5】______you may not【C6】______that others really hear the message you intend to communicate,others don’t check to【C7】______that what you heard is【C8】______.
What gets in the way of accurate listening?When we’re worried about what we’re hearing or might hear next or what we might have to do about what we hear,we may very well receive a【C9】______message.【C10】______that we will have to "fix it"or "control it"causes us to listen with "filters".We may want to express our own point of view.We may also want to avoid being【C11】______or being drawn into a conflict,so we【C12】______.what we hear,because we’re already thinking about what we’ll say next.It then becomes impossible to hear the speaker’s true meaning.Clearly in our workplaces,families and friendship,if we【C13】______what we think we heard instead of what was actually said,the【C14】______of the message we received will result in responses that aren’t【C15】______.On the other side,if others don’t hear us accurately,we won’t feel valued.
If you want to connect with others and take appropriate actions,you must learn to listen with curiosity,empathy and a deep appreciation for the feelings,reality and creativity of another.You need to ask for【C16】______and not【C17】______conclusions.You need to pay close attention and "mirror"back what you hear rather than listening【C18】______while thinking of other things or listening through filters,【C19】______or expectations that limit or distort the message’s【C20】______meaning.We build trust when others know we understand and value them.

【C11】应为()

A.dominated
B.devastated
C.deviated
D.departed

单项选择题

【案例分析题】

Listening to others is an even more important part of communication than speaking.Many mo
re errors and difficulties【C1】______misunderstanding what you’ve heard,so it’s essential to ready yourself to listen with an open mind.Like many of us,you【C2】______to listen actively,with.【C3】______for accuracy,feeling,meaning,understanding and mutual creativity.You may never have been trained to【C4】______the other person’s experience of being understood.【C5】______you may not【C6】______that others really hear the message you intend to communicate,others don’t check to【C7】______that what you heard is【C8】______.
What gets in the way of accurate listening?When we’re worried about what we’re hearing or might hear next or what we might have to do about what we hear,we may very well receive a【C9】______message.【C10】______that we will have to "fix it"or "control it"causes us to listen with "filters".We may want to express our own point of view.We may also want to avoid being【C11】______or being drawn into a conflict,so we【C12】______.what we hear,because we’re already thinking about what we’ll say next.It then becomes impossible to hear the speaker’s true meaning.Clearly in our workplaces,families and friendship,if we【C13】______what we think we heard instead of what was actually said,the【C14】______of the message we received will result in responses that aren’t【C15】______.On the other side,if others don’t hear us accurately,we won’t feel valued.
If you want to connect with others and take appropriate actions,you must learn to listen with curiosity,empathy and a deep appreciation for the feelings,reality and creativity of another.You need to ask for【C16】______and not【C17】______conclusions.You need to pay close attention and "mirror"back what you hear rather than listening【C18】______while thinking of other things or listening through filters,【C19】______or expectations that limit or distort the message’s【C20】______meaning.We build trust when others know we understand and value them.

【C12】应为()

A.shut out
B.show off
C.stick to
D.sign out

单项选择题

【案例分析题】

Listening to others is an even more important part of communication than speaking.Many mo
re errors and difficulties【C1】______misunderstanding what you’ve heard,so it’s essential to ready yourself to listen with an open mind.Like many of us,you【C2】______to listen actively,with.【C3】______for accuracy,feeling,meaning,understanding and mutual creativity.You may never have been trained to【C4】______the other person’s experience of being understood.【C5】______you may not【C6】______that others really hear the message you intend to communicate,others don’t check to【C7】______that what you heard is【C8】______.
What gets in the way of accurate listening?When we’re worried about what we’re hearing or might hear next or what we might have to do about what we hear,we may very well receive a【C9】______message.【C10】______that we will have to "fix it"or "control it"causes us to listen with "filters".We may want to express our own point of view.We may also want to avoid being【C11】______or being drawn into a conflict,so we【C12】______.what we hear,because we’re already thinking about what we’ll say next.It then becomes impossible to hear the speaker’s true meaning.Clearly in our workplaces,families and friendship,if we【C13】______what we think we heard instead of what was actually said,the【C14】______of the message we received will result in responses that aren’t【C15】______.On the other side,if others don’t hear us accurately,we won’t feel valued.
If you want to connect with others and take appropriate actions,you must learn to listen with curiosity,empathy and a deep appreciation for the feelings,reality and creativity of another.You need to ask for【C16】______and not【C17】______conclusions.You need to pay close attention and "mirror"back what you hear rather than listening【C18】______while thinking of other things or listening through filters,【C19】______or expectations that limit or distort the message’s【C20】______meaning.We build trust when others know we understand and value them.

【C13】应为()

A.act on
B.reflect on
C.look on
D.take on

单项选择题

【案例分析题】

Listening to others is an even more important part of communication than speaking.Many mo
re errors and difficulties【C1】______misunderstanding what you’ve heard,so it’s essential to ready yourself to listen with an open mind.Like many of us,you【C2】______to listen actively,with.【C3】______for accuracy,feeling,meaning,understanding and mutual creativity.You may never have been trained to【C4】______the other person’s experience of being understood.【C5】______you may not【C6】______that others really hear the message you intend to communicate,others don’t check to【C7】______that what you heard is【C8】______.
What gets in the way of accurate listening?When we’re worried about what we’re hearing or might hear next or what we might have to do about what we hear,we may very well receive a【C9】______message.【C10】______that we will have to "fix it"or "control it"causes us to listen with "filters".We may want to express our own point of view.We may also want to avoid being【C11】______or being drawn into a conflict,so we【C12】______.what we hear,because we’re already thinking about what we’ll say next.It then becomes impossible to hear the speaker’s true meaning.Clearly in our workplaces,families and friendship,if we【C13】______what we think we heard instead of what was actually said,the【C14】______of the message we received will result in responses that aren’t【C15】______.On the other side,if others don’t hear us accurately,we won’t feel valued.
If you want to connect with others and take appropriate actions,you must learn to listen with curiosity,empathy and a deep appreciation for the feelings,reality and creativity of another.You need to ask for【C16】______and not【C17】______conclusions.You need to pay close attention and "mirror"back what you hear rather than listening【C18】______while thinking of other things or listening through filters,【C19】______or expectations that limit or distort the message’s【C20】______meaning.We build trust when others know we understand and value them.

【C14】应为()

A.inefficiency
B.ineffectiveness
C.inaccuracy
D.inflow

单项选择题

【案例分析题】

Listening to others is an even more important part of communication than speaking.Many mo
re errors and difficulties【C1】______misunderstanding what you’ve heard,so it’s essential to ready yourself to listen with an open mind.Like many of us,you【C2】______to listen actively,with.【C3】______for accuracy,feeling,meaning,understanding and mutual creativity.You may never have been trained to【C4】______the other person’s experience of being understood.【C5】______you may not【C6】______that others really hear the message you intend to communicate,others don’t check to【C7】______that what you heard is【C8】______.
What gets in the way of accurate listening?When we’re worried about what we’re hearing or might hear next or what we might have to do about what we hear,we may very well receive a【C9】______message.【C10】______that we will have to "fix it"or "control it"causes us to listen with "filters".We may want to express our own point of view.We may also want to avoid being【C11】______or being drawn into a conflict,so we【C12】______.what we hear,because we’re already thinking about what we’ll say next.It then becomes impossible to hear the speaker’s true meaning.Clearly in our workplaces,families and friendship,if we【C13】______what we think we heard instead of what was actually said,the【C14】______of the message we received will result in responses that aren’t【C15】______.On the other side,if others don’t hear us accurately,we won’t feel valued.
If you want to connect with others and take appropriate actions,you must learn to listen with curiosity,empathy and a deep appreciation for the feelings,reality and creativity of another.You need to ask for【C16】______and not【C17】______conclusions.You need to pay close attention and "mirror"back what you hear rather than listening【C18】______while thinking of other things or listening through filters,【C19】______or expectations that limit or distort the message’s【C20】______meaning.We build trust when others know we understand and value them.

【C15】应为()

A.accurate
B.appropriate
C.affirmative
D.considerate

单项选择题

【案例分析题】

Listening to others is an even more important part of communication than speaking.Many mo
re errors and difficulties【C1】______misunderstanding what you’ve heard,so it’s essential to ready yourself to listen with an open mind.Like many of us,you【C2】______to listen actively,with.【C3】______for accuracy,feeling,meaning,understanding and mutual creativity.You may never have been trained to【C4】______the other person’s experience of being understood.【C5】______you may not【C6】______that others really hear the message you intend to communicate,others don’t check to【C7】______that what you heard is【C8】______.
What gets in the way of accurate listening?When we’re worried about what we’re hearing or might hear next or what we might have to do about what we hear,we may very well receive a【C9】______message.【C10】______that we will have to "fix it"or "control it"causes us to listen with "filters".We may want to express our own point of view.We may also want to avoid being【C11】______or being drawn into a conflict,so we【C12】______.what we hear,because we’re already thinking about what we’ll say next.It then becomes impossible to hear the speaker’s true meaning.Clearly in our workplaces,families and friendship,if we【C13】______what we think we heard instead of what was actually said,the【C14】______of the message we received will result in responses that aren’t【C15】______.On the other side,if others don’t hear us accurately,we won’t feel valued.
If you want to connect with others and take appropriate actions,you must learn to listen with curiosity,empathy and a deep appreciation for the feelings,reality and creativity of another.You need to ask for【C16】______and not【C17】______conclusions.You need to pay close attention and "mirror"back what you hear rather than listening【C18】______while thinking of other things or listening through filters,【C19】______or expectations that limit or distort the message’s【C20】______meaning.We build trust when others know we understand and value them.

【C16】应为()

A.confirmation
B.clarification
C.verification
D.complication

单项选择题

【案例分析题】

Listening to others is an even more important part of communication than speaking.Many mo
re errors and difficulties【C1】______misunderstanding what you’ve heard,so it’s essential to ready yourself to listen with an open mind.Like many of us,you【C2】______to listen actively,with.【C3】______for accuracy,feeling,meaning,understanding and mutual creativity.You may never have been trained to【C4】______the other person’s experience of being understood.【C5】______you may not【C6】______that others really hear the message you intend to communicate,others don’t check to【C7】______that what you heard is【C8】______.
What gets in the way of accurate listening?When we’re worried about what we’re hearing or might hear next or what we might have to do about what we hear,we may very well receive a【C9】______message.【C10】______that we will have to "fix it"or "control it"causes us to listen with "filters".We may want to express our own point of view.We may also want to avoid being【C11】______or being drawn into a conflict,so we【C12】______.what we hear,because we’re already thinking about what we’ll say next.It then becomes impossible to hear the speaker’s true meaning.Clearly in our workplaces,families and friendship,if we【C13】______what we think we heard instead of what was actually said,the【C14】______of the message we received will result in responses that aren’t【C15】______.On the other side,if others don’t hear us accurately,we won’t feel valued.
If you want to connect with others and take appropriate actions,you must learn to listen with curiosity,empathy and a deep appreciation for the feelings,reality and creativity of another.You need to ask for【C16】______and not【C17】______conclusions.You need to pay close attention and "mirror"back what you hear rather than listening【C18】______while thinking of other things or listening through filters,【C19】______or expectations that limit or distort the message’s【C20】______meaning.We build trust when others know we understand and value them.

【C17】应为()

A.draw
B.arrive at
C.jump at
D.come up with

单项选择题

【案例分析题】

Listening to others is an even more important part of communication than speaking.Many mo
re errors and difficulties【C1】______misunderstanding what you’ve heard,so it’s essential to ready yourself to listen with an open mind.Like many of us,you【C2】______to listen actively,with.【C3】______for accuracy,feeling,meaning,understanding and mutual creativity.You may never have been trained to【C4】______the other person’s experience of being understood.【C5】______you may not【C6】______that others really hear the message you intend to communicate,others don’t check to【C7】______that what you heard is【C8】______.
What gets in the way of accurate listening?When we’re worried about what we’re hearing or might hear next or what we might have to do about what we hear,we may very well receive a【C9】______message.【C10】______that we will have to "fix it"or "control it"causes us to listen with "filters".We may want to express our own point of view.We may also want to avoid being【C11】______or being drawn into a conflict,so we【C12】______.what we hear,because we’re already thinking about what we’ll say next.It then becomes impossible to hear the speaker’s true meaning.Clearly in our workplaces,families and friendship,if we【C13】______what we think we heard instead of what was actually said,the【C14】______of the message we received will result in responses that aren’t【C15】______.On the other side,if others don’t hear us accurately,we won’t feel valued.
If you want to connect with others and take appropriate actions,you must learn to listen with curiosity,empathy and a deep appreciation for the feelings,reality and creativity of another.You need to ask for【C16】______and not【C17】______conclusions.You need to pay close attention and "mirror"back what you hear rather than listening【C18】______while thinking of other things or listening through filters,【C19】______or expectations that limit or distort the message’s【C20】______meaning.We build trust when others know we understand and value them.

【C18】应为()

A.attentively
B.automatically
C.consciously
D.intensively

单项选择题

【案例分析题】

Listening to others is an even more important part of communication than speaking.Many mo
re errors and difficulties【C1】______misunderstanding what you’ve heard,so it’s essential to ready yourself to listen with an open mind.Like many of us,you【C2】______to listen actively,with.【C3】______for accuracy,feeling,meaning,understanding and mutual creativity.You may never have been trained to【C4】______the other person’s experience of being understood.【C5】______you may not【C6】______that others really hear the message you intend to communicate,others don’t check to【C7】______that what you heard is【C8】______.
What gets in the way of accurate listening?When we’re worried about what we’re hearing or might hear next or what we might have to do about what we hear,we may very well receive a【C9】______message.【C10】______that we will have to "fix it"or "control it"causes us to listen with "filters".We may want to express our own point of view.We may also want to avoid being【C11】______or being drawn into a conflict,so we【C12】______.what we hear,because we’re already thinking about what we’ll say next.It then becomes impossible to hear the speaker’s true meaning.Clearly in our workplaces,families and friendship,if we【C13】______what we think we heard instead of what was actually said,the【C14】______of the message we received will result in responses that aren’t【C15】______.On the other side,if others don’t hear us accurately,we won’t feel valued.
If you want to connect with others and take appropriate actions,you must learn to listen with curiosity,empathy and a deep appreciation for the feelings,reality and creativity of another.You need to ask for【C16】______and not【C17】______conclusions.You need to pay close attention and "mirror"back what you hear rather than listening【C18】______while thinking of other things or listening through filters,【C19】______or expectations that limit or distort the message’s【C20】______meaning.We build trust when others know we understand and value them.

【C19】应为()

A.assumptions
B.consumptions
C.absorptions
D.options

单项选择题

【案例分析题】

Listening to others is an even more important part of communication than speaking.Many mo
re errors and difficulties【C1】______misunderstanding what you’ve heard,so it’s essential to ready yourself to listen with an open mind.Like many of us,you【C2】______to listen actively,with.【C3】______for accuracy,feeling,meaning,understanding and mutual creativity.You may never have been trained to【C4】______the other person’s experience of being understood.【C5】______you may not【C6】______that others really hear the message you intend to communicate,others don’t check to【C7】______that what you heard is【C8】______.
What gets in the way of accurate listening?When we’re worried about what we’re hearing or might hear next or what we might have to do about what we hear,we may very well receive a【C9】______message.【C10】______that we will have to "fix it"or "control it"causes us to listen with "filters".We may want to express our own point of view.We may also want to avoid being【C11】______or being drawn into a conflict,so we【C12】______.what we hear,because we’re already thinking about what we’ll say next.It then becomes impossible to hear the speaker’s true meaning.Clearly in our workplaces,families and friendship,if we【C13】______what we think we heard instead of what was actually said,the【C14】______of the message we received will result in responses that aren’t【C15】______.On the other side,if others don’t hear us accurately,we won’t feel valued.
If you want to connect with others and take appropriate actions,you must learn to listen with curiosity,empathy and a deep appreciation for the feelings,reality and creativity of another.You need to ask for【C16】______and not【C17】______conclusions.You need to pay close attention and "mirror"back what you hear rather than listening【C18】______while thinking of other things or listening through filters,【C19】______or expectations that limit or distort the message’s【C20】______meaning.We build trust when others know we understand and value them.

【C20】应为()

A.explicit
B.subtle
C.intricate
D.intended

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