A. The boot order in the BIOS
B. If Plug and Play is enabled
C. If the computer is in Safe Mode
D. If the BIOS is current

A. Simple File Sharing
B. Basic Disk Partitions
C. Remote Desktop
D. Joining a domain

A. the previous refresh rate and the new refresh rate applied.
B. the method that was used to access the display properties to change the refresh rate.
C. all the refresh rates that were tested.
D. the color resolution the user requested as well as the refresh rate.

A. Up to 16GB
B. Up to 32GB
C. Up to 1024GB
D. Up to 2048GB

A. Ask the customer permission to put them on hold and listen politely to the co-workers stories.
B. Put the customer on hold just for a few minutes and join the conversation.
C. Forward the customer to another technician and join the conversation.
D. Ask the customer permission to put them on hold and politely ask the co-worker to talk later.

A. PS/2, VGA, USB
B. DB25, DB9, PS/2
C. PS/2, DB9, USB
D. PS/2, DB25, VGA

A. Format a partition, install device drivers, and install the operating system.
B. Create a partition, format the partition, and install the operating system.
C. Install the operating system, create a partition, and install device drivers.
D. Install the operating system, install device drivers, and create a partition.

A. Install a larger fan near the hard drive to cool the system.
B. Clean the drive with compressed air and continue to use it.
C. Remove and replace the drive.
D. Apply more thermal compound and reseat the drive.

A. Press the F8 Key
B. Press the F3 Key
C. Press the F2 Key
D. Press the F6 Key

A. Wear a back brace when lifting and carrying the CRTs to the storage room.
B. Wear anti-static wrist straps to prevent ESD in the new monitors.
C. Recycle the monitors after removing the capacitors for use in other monitors.
D. Ask several technicians for help in lift the CRT monitors and use a cart for transporting them.

A. A greater number of dynamic disks or disks larger than 1 TB can be supported.
B. Multiple applications running in 16-bit compatibility mode are supported.
C. More than 4GB of RAM, in some cases up to 128GB of RAM can be supported.
D. A new anti-virus protection scheme called Data Execution Prevention is supported.