A.Alarm and Trace Configuration  
B.debug session  
C.script validation  
D.script refresh

A.Datastore Control Center  
B.Alarm and Trace Configuration  
C.Custom File Configuration  
D.Control Center 

A.1  
B.3  
C.5  
D.7

A.10 seconds  
B.30 seconds  
C.45 seconds  
D.60 seconds

A.Premium only  
B.Enhanced and Premium only  
C.Standard, Enhanced, and Premium  
D.Cisco Unified Contact Center Express does not support embedded internet browser

A.Cisco Unified CallManager cluster setup  
B.SQL 2K server setup  
C.Cisco CRS server setup  
D.Cisco CRS cluster setup

A.Cisco Unified CallManager  
B.Cisco Unified CallManager BARS Utility  
C.Java plug-in  
D.SQL 2K Server 

A.database integration  
B.prompt and collect  
C.VoiceXML  
D.opening and parsing HTTP and XML documents  
E.PQ  
F.E-mail Queuing 

A.the agent who has been in the Available state for the longest amount of time  
B.the next available agent with the highest priority, as determined by the agent order in the Resources list
C.the next available agent, based on the last agent selected and the agent order in the Resources list  
D.the agent assigned to the selected Resource Group and is thus qualified to be selected

A.System Parameters Configuration  
B.Cisco Unified CallManager Cluster Status  
C.Date, Time, and Reason of Last Failure  
D.Cisco CRS License Information  
E.Cisco CRS Datastore Replication Status  
F.Cisco CRS Component Activation 

A.Cisco CRS Repository Datastore, Cisco CRS Historical Datastore, Cisco CRS Config Datastore, CiscoCRS Agent Datastore  
B.Cisco Recording  
C.Cisco CRS Engine  
D.Cisco Monitoring  
E.Cisco CRS Node Manager  
F.Historical Reporting client