A. bundled technical support and maintenance for Cisco networks
B. bundled, unlimited support with the purchase of any Cisco product
C. technical support, maintenance, and monitoring to Cisco networks
D. fee-based add-on support and tech-to-tech assistance for Cisco products

A. SBCS providesPoE through a modular upgrade.
B. SBCS supports more analog trunks than the competitors.
C. Only SBCS provides bundled conference calling.
D. Only SBCS provides a wireless option.

A. Internet server hosting
B. Call Manager Enterprise Edition
C. VPN and encryption
D. Cisco Unity voice mail
E. Layer 2 switching
F. Auto Attendant

A. secure transactions
B. time to market
C. maximum uptime
D. database backups
E. revenue growth
F. scalability for future growth

A. Only 20% of decision makers understand UC solutions.
B. They are generally well-educated on what UC solutions offer.
C. Many are yet to be convinced of the need for UC.
D. They have a tendency to support current telephony vendors.

A. manufacturing
B. legal
C. healthcare
D. financial
E. automotive
F. retail

A. Cisco Small Business products are supported by intuitive GUIs.
B. Cisco products are supported by multiple manageability options.
C. Cisco Small Business products offer multiple manageability interfaces.
D. Cisco products offer individual device management.

A. QuickVPN (QVPN) client software for simplified management
B. minimal configuration requirements
C. 802.1g capabilities and support for multiple wireless networks simultaneously (multiple BSSIDs)
D. wireless bridging to overcome the lack of physical network cable

A. There is faster implementation of new business applications.
B. Solution differentiation from the competition allows for premium margins.
C. There is less risk through the implementation of proven solutions.
D. Proactive planning enhances customer satisfaction.

A. provides text versions of your voice-mail messages
B. forwards voice-mail messages to your email at .wav files
C. provides a toolbar to see the status of coworkers
D. eliminates the need for a live operator to answer the phone

A. wireless technology integration
B. use of advanced reporting functions
C. VPN technology integration
D. minimal technical complexity