A.Account Qualification and Planning
B.Detailed Design Development
C.Staff Training
D.Systems Acceptance Test Plan Development
E.Staging Plan Development
F.Site Readiness Assessment

A.Improve customer satisfaction rates
B.Improve the skill sets of their staff members
C.Increase their staff productivity
D.Reduce the risk involved with deploying and supporting new and complex technologies
E.Improve response times for network outages
F.Help ensure that suppliers are meeting metrics