A.Improve customer satisfaction rates
B.Improve the skill sets of their staff members
C.Increase their staff productivity
D.Reduce the risk involved with deploying and supporting new and complex technologies
E.Improve response times for network outages
F.Help ensure that suppliers are meeting metrics

A.Technology Strategy Development
B.Account Qualification and Planning
C.Business Case Development
D.Proof of Concept

A.initiation planning analysis design development implementation operations and maintenance
B.project planning， site assessment risk assessment solution selection and acquisition， testing， and operations
C.prepare， plan， design， implement operate， and optimize
D.analysis， design， deployment testing， implementation， and production
E.presales， project planning， development implementation， operations testing， and operations sign- off

A.plan
B.design
C.prepare
D.operate

A.reduced operating costs， due to a consistent framework for making necessary changes in an efficient and accountable manner
B.greater accuracy， completeness， and timeliness of network configuration information
C.notification provided to interested parties regarding problems that have been identified， and a system that scales with customer requirements
D.improved system service quality and fewer disruptions

A.Plan
B.Prepare
C.Operate
D.Implement

A.Staging and System Migration
B.Post Implementation Support Handoff Meeting
C.Detailed Design Development
D.Staff Training

A.Identify the activities involved in installing and configuring equipment at a customer’s site or sites
B.Describe the day-to-day activities required to support， manage， and monitor a newly implemented system
C.Access current network readiness， site readiness， and operational readiness in preparation for designing a solution proposal
D.Gain an understanding of high-level business and technical requirements

A.implement
B.design
C.prepare
D.operate

A.It defines the minimum set of services required to successfully deploy and operate a set of Cisco technologies
B.It determines how best to price Cisco products
C.It provides partners with a useful way to leverage Cisco resources
D.It consists of these phases： plan， deploy， support， and troubleshoot

A.Determine the appropriate cooling temperature for a customers server room
B.Analyze the customers business requirements for a proposed solution
C.Analyze a customers ongoing operational requirements
D.Identify a customers technology requirements