You are the desktop administrator for your company. All employees have Windows XP Professional portable computers. A sales representative named Richard has a local user account on his computer. Richard is issued a portable USB print device. You log on to his computer and disable the restrictions on loading unsigned drivers. All other local computer policies are configured with the default settings. You restart Richard’s computer. Then Richard connects the USB print device, but the printer does not appear in the Printers folder, and Richard cannot print any documents. You need to ensure that Richard can install the printer and print successfully.
What should you do?（） 

You are the desktop administrator for your company. All employees have Windows XP Professional computers. All employees are members of the local Users group on their own computers. A user in the graphics department has a removable disk cartridge drive on his computer. The disk cartridge contains an unsupported, third-party file system. When he tries to save data to the disk cartridge, the user is prompted to reformat the disk cartridge. However, he receives an “access denied” error message when attempting to reformat. You need to enable the user to save data to the disk cartridge.
What should you do?（）

You are the desktop administrator for your company. You connect a print device to a Windows XP Professional computer for the users in the help desk department. You share the printer on the network as HDPrint. You grant the HDUsers and HDManagers groups Allow - Print permission on HDPrint. Several users in the HDUsers group report that it often takes several minutes for their print jobs to print after they are submitted. You investigate and discover that under normal use, the print queue length often exceeds 50 print jobs. You want to improve printing performance for the users in the HDUsers group.
What should you do?（） 

You are the desktop administrator of your company’s network. You install a print device on a Windows XP Professional computer. This print device should be used only by the desktop administration staff and by managers. You share the printer on the network as DTA-Print and assign Allow - Print permissions to the DTA-S group, which includes staff members’ accounts, and the DTA-M group, which includes managers’ accounts. Later, the managers report that they must wait a long time for their jobs to print. You discover that the desktop administration staff generates many problematic print jobs. As a result, the managers’ print jobs must wait a long time in the print queue. You need to ensure that the managers’ print jobs print as quickly as possible while minimizing hardware costs.
What should you do?（）

You and Stephen are the desktop administrators for your company. You install a printer on your Windows XP Professional computer. You share this printer on the company network. You want to ensure that only members of the DTAdmins local group can use this printer, and that only you and Stephen can manage the printer and all print jobs. You also want to ensure that members of the DTAdmins local group can manage only their own print jobs.
How should you configure security on this printer?（） 

You are the desktop administrator for your company's sales department. Each Windows computer in the sales department runs Windows XP Professional and a third-party Internet browser. Carmen is a user in the sales department. Carmen's computer has a single hard disk with two partitions, named drive C and drive G. Both partitions are formatted as FAT32.  Carmen stores her data on drive G. A folder named Files1 on drive G is shared as Files1.  Users in the sales department have permissions to save documents in the Files1 shared folder. Roger is the manager of the sales department. He wants to be able to read the documents that are in the Files1 shared folder from his UNIX client computer. Carmen reports that users of the Windows XP Professional computers are able to successfully save files in the Files1 shared folder. Roger reports that he is not able to locate the Files1 shared folder while using his UNIX client computer. You need to ensure that Roger can read files in the Files1 shared folder from his UNIX computer.
Which two actions should you take?（）

You are the desktop administrator for your company. The company's network consists of a single Active Directory domain. All client computers run Windows XP Professional. Bruno is a user in the graphics department. Bruno creates a new shared folder named GFXTemplates on his computer. The GFXTemplates folder contains custom templates that are used by various applications. The permissions on the GFXTemplates folder must meet the following requirements: Users must be able to access the GFXTemplates folder and all files it contains, Users must be able to add newly created template files to the GFXTemplates folder, Users must not be able to delete any files in the GFXTemplates folder. Bruno configures permissions on the GFXTemplates folder as shown in the following table.

The users in the graphics department report that they cannot add files to the GFXTemplates folder.
What should you do to resolve this problem?（）

You are the desktop administrator for your company's sales department. Susan is a user in the sales department. Susan's Windows XP Professional computer has a single hard disk, which is formatted as NTFS. Susan's computer contains a folder named C:\Files1.  The C:\Files1 folder is shared as Files1. Users in the sales department have permissions to create files in the Files1 shared folder. Company policy allows interns to read files, but prohibits interns from creating files in the Files1 shared folder. Company policy allows members of the Sales group and the Marketing group to create files in the Files1 shared folder. Carlos is an intern. He is a member of the Interns group, the Sales group, and the Marketing group. Susan reports that Carlos is able to create files in the Files1 shared folder. You inspect Susan's computer to evaluate the Files1 shared folder. Permissions on Susan's computer are granted as shown in the following table.

You want ensure that Carlos cannot create files in the Files1 shared folder. What should you do?（） 

You are a help desk technician for your company. All employees use Windows XP Professional computers. A salesperson named Philippe receives a removable disk drive cartridge from his supervisor. Philippe now reports that he cannot edit files on the cartridge. When he tries to open any files or folders on the cartridge, he receives an “access denied” error message. Philippe’s supervisor is currently out of the office. You place the cartridge in the removable drive on your computer. You receive the same “access denied” error message when you try to access the files and folders. You call Philippe’s supervisor. She asks you to grant permission to access the contents of the cartridge only to Philippe. However, she also wants to prevent Philippe from changing permissions on the contents of the cartridge.
Which two actions should you take?（）

You are the desktop administrator for your company's sales department. Susan is a user in the sales department. Susan's computer currently runs Microsoft Windows NT Workstation 4. 0.  Susan uses a legacy application that is compatible with only Windows NT Workstation. You want to install Windows XP Professional on Susan's computer. You plan to set up a dual-boot configuration so that Susan can run either Windows XP Professional or Windows NT Workstation. Susan's computer has two hard disks, named drive C and drive G. You install Windows XP Professional on drive G. After Windows XP Professional is installed, Susan reports that Windows NT Workstation is no longer available. You need to ensure that both operating systems are available on Susan's computer.
What should you do?（） 

You are the desktop administrator for your company. You need to upgrade a Windows 98 computer to Windows XP Professional. Windows 98 is installed in a folder named C:\Win98.  You need to ensure that the computer's applications and settings are retained after the upgrade. You insert the Windows XP Professional CD-ROM into the computer and restart the computer. The text-based portion of Setup appears. The text on the screen states that Windows XP Professional will be installed in a folder named C:\Windows, not in the C:\Win98 folder. 
You need to ensure that Windows XP Professional upgrades the existing Windows 98 installation. What should you do?（）