问答题
Three days ago you sent your ID card to your parents through S. F. Express, with the promise of next-day delivery. However, the promise didnt count, and your parents received your ID card 2 days later, which made them miss the deadline for medical insurance. Write a letter to the S. F. Express Service Department, giving facts and negative influence theyve exerted on you. You should write about 100 words on the ANSWER SHEET. Do not sign your own name. Use 'Liu Rui' instead.(10 points)
A.(10