问答题
Task 5
Dear Sir,
Much to my regret,I write this letter to complain about your company's bad delivery service.
The laptop(Model Number AA/585)which I ordered from your company on Jan.1 arrived
Damage yesterday.I am sorry to report that the laptop has been badly damaged.There was no unusual damage to the packing case,but when I opened it,I found that the front surface of the machine had been scratched.
Since there is such damage to the laptop,I decide to file a complaint against the delivery
A service.Would you please let me know whether I should return the laptop to you for a
replacement?Or should I take the laptop to your authorized service representative here?I will
keep this laptop until I hear from you.
Yours,
Peter Smith
56.What is Peter Smith's purpose of writing this letter?
He writes this letter to complain about the .
57.What is the model number of the laptop that Peter Smith ordered from the company?
The model number of the laptop is_ .
58.What did Peter Smith find when he received the laptop?
He found that the machine had been .
59.What is Peter Smith's demand on the company?
He wants to return th product for a replacement or have an there repair it.
60.What will Peter Smith do next?
He will until he gets a reply from the company.
