单项选择题

If you are responding favorably to your customer's claim, the best opening is an apology.
A、True
B、False

你可能感兴趣的试题

单项选择题

It's a _______ to make your aquaintance.(1.0) A.
happy B.
happiness C.
good D.
pleasure

不定项选择

减免增值税、消费税的同时，也减免了城建税。

A．错误
B．正确