Fill in the blanks with appropriate words according to the business knowledge learned today, with each word for each blank. 
1 The first step to take is to r_______ the loss or damage when a claim is unavoidable. 
2 Claims are generally lodged against the i_______ company or/and the s_______. 
3 A survey is to be made to ascertain what the real c_____ is, which party is to b_____, the amount of loss and the way of c_________.