单项选择题

【案例分析题】

The function of the office is to perform.administrative work.First,it must provide necessary communications with customers,banks,government departments,and other outside organizations.Second,it must service the information requirements within the company itself.In order to meet these needs efficiently,the office manager must employ the most appropriate business methods,systems and equipment.
In an efficient administrative structure,clerical operations are organized so that they add to the profitability of the business.However,in many countries the number of clerical staff has increased while the total number of workers employed in production has fallen.In Britain,for example,the total workforce in the years 1919-1976went up by 24%,while the number of people who were employed in clerical work increased by 150%.For a country such as Britain,which depends on a manufacturing base,that can mean inefficiency.
To ensure that office services run smoothly,there must be the means to check,sort,copy and file correspondence and other paperwork.Today there is a growing range of machines that can be used to do such jobs.The size and resources of a company will determine how mechanized or computerized its office systems are.
The office must give maximum service at minimum cost.A balance must be kept between production,marketing,and administration.As a company develops and grows,the contribution of administration will vary in kind and in value.
The most important objective in modern offices is the processing of data in order to’provide a means of business control,but in many companies there are weaknesses in the ability to manage communications efficiently.For example,some data are often used only by individual managers,and different departments in the same company may use different data processing systems.In order to contribute to business efficiency,however,data processing must be a centralized service.The system which is required is one that looks at the total needs of a business and therefore assists management in making appropriate decisions quickly.

According to the passage, the function of the office manager is to ()

A.provide necessary information for the local authority
B.keep a balance between production, marketing and administration
C.assist management in making appropriate decisions quickly
D.make sure that administrative work is performed efficiently

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【共用题干题】

Flats were almost unknown in Britain until the 1850s when they were developed,along with other industrial dwellings,for the laboring classes.These vast blocks were plainly a convenient means of easing social conscience by housing large numbers of the ever-present poor on compact city sites.During the 1880s,however,the idea of living in comfortable residential chambers caught on with the affluent upper and upper middle classes,and controversy as to the advantages and disadvantages of flat life was a topic of conversation around many a respectable dinner table.In Paris and other major European cities,the custom whereby the better-off lived in apartments,or flats,was well established.Up to the late nineteenth century in England only bachelor barristers had established the tradition of living in rooms near the Law Court.any self-respecting head of household would insist upon a West End town house as his London home,the best that his means could provide.
The popularity of flats for the better-off seems to have developed for a number of reasons.First,perhaps,through the introduction of the railways,which had enabled a wide range of people to enjoy a holiday staying in a suite at one of the luxury hotels which had begun to spring up during the previous decade.Hence,no doubt,the fact that many of the early luxury flats were similar to hotel suites,even being provided with communal dining-rooms and central boilers for hot water and heating.Rents tended to be high to cover overheads,but savings were made possible by these communal amenities and by tenants being able to reduce the number of family servants.
One of the earliest substantial London developments of flats for the well-to-do was begun soon after Victoria Railway Station was opened in 1860,as the train service provided an efficient link with both the City and the South of England.Victoria Street,adjacent to both the Station and Westminster,had already been formed,and under the direction of the architect,Henry Ashton,was being lined with blocks of residential chambers in the Parisian manner.These flats were commodious indeed,offering between eight and fifteen rooms apiece,including appropriate domestic offices.The idea was an emphatic departure from the tradition of the London house and achieved immediate Success.
Perhaps the most notable block in the vicinity was Queen Anne’s Mansions,partly designed by E.R.Robson in 1884and recently demolished.For many years,this was London’s loftiest building and had strong claims to be the ugliest.The block was begun as a wild speculation,modelled on the American skyscraper,and was nearly 200feet high.The cliff-like walls of dingy brick completely overshadowed the modest thoroughfare nearby.Although bleak outside,the mansion flats were palatial within,with sumptuously furnished communal entertaining and dining rooms,and lifts to the uppermost floors.The success of these tall blocks of flats could not have been achieved,of course,without the invention of the lift,or ’ascending carriage’as it was called when first used in the Strand Law Courts in the 1870s.

Flats first appeared in Britain in the middle of the 19th century when()

A.they were principally built for those families with several servants
B.people were not conscious of the crowded housing of the less well-to-do
C.there was increasing concern over accommodation for the poor
D.people became conscious of the social needs of the rural population

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