问答题

消费者小雪网购一件短裙，签收快递时，发现包裹有破损，请问售后客服小A以下哪些做法是正确的?()

A.直接告知小雪拒签,这边会给小雪补发
B.小A应告知小雪拆包验收，看下衣服有无问题，没有问题可以签收,并做出相关安抚
C.让小雪直接签收，订单上申请了全额仅退款,这样小雪不会吃亏
D.小A应请求小雪第一时间拍照给自己查看问题，确认问题是否属实以及责任方,再给出解决方案

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