填空题

When you are writing business letters, you need to notice the following tips:
Limit Them to One Page
By definition, business letters should be short and to the point, preferably one page in length. Studies have found that busy business people do not like to read beyond the first page, and will actually delay reading longer letters.
Keep Them Formal and Factual
Generally speaking, the tone and content of business letters should be formal and factual. Feelings and emotion do not have a place in business letters.
Carefully Plan Your Letter
Before writing the letter, take a few minutes to list all of the specific points you need to cover. Remember, the purpose of the letter is to tie up all of the details on the subject at hand, so that more letters won"t have to be written back and forth.
Be Customer Friendly
When writing directly to customers, always focus on their needs and wishes. Think in their way and imagine what it would be like receiving your letter.
Use Non-discriminatory Language
Make sure that you avoid language that is specific to gender, race or religion in all business letters, either to other businesses or to customers. For example, use "workforce" instead of "manpower", or "chairperson" rather than "chairman".
Tips for Writing a Business Letter
Length : 1) Be 1 and to the point
2) One page is preferred
Contents : 1) Be 2 and factual
2) 3 the points before writing
Purpose : To 4 all of the details
Requirements : 1) Always focus on customers" needs and wishes
2) Think in customers" way
Language : Avoid language that is specific to 5

答案: formal[解析] 本题考查商务信函内容的特点。根据文章第二个小标题以及该小标题下第一句可知,商务信函的语气和内容要正...
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填空题

When you are writing business letters, you need to notice the following tips:
Limit Them to One Page
By definition, business letters should be short and to the point, preferably one page in length. Studies have found that busy business people do not like to read beyond the first page, and will actually delay reading longer letters.
Keep Them Formal and Factual
Generally speaking, the tone and content of business letters should be formal and factual. Feelings and emotion do not have a place in business letters.
Carefully Plan Your Letter
Before writing the letter, take a few minutes to list all of the specific points you need to cover. Remember, the purpose of the letter is to tie up all of the details on the subject at hand, so that more letters won"t have to be written back and forth.
Be Customer Friendly
When writing directly to customers, always focus on their needs and wishes. Think in their way and imagine what it would be like receiving your letter.
Use Non-discriminatory Language
Make sure that you avoid language that is specific to gender, race or religion in all business letters, either to other businesses or to customers. For example, use "workforce" instead of "manpower", or "chairperson" rather than "chairman".
Tips for Writing a Business Letter
Length : 1) Be 1 and to the point
2) One page is preferred
Contents : 1) Be 2 and factual
2) 3 the points before writing
Purpose : To 4 all of the details
Requirements : 1) Always focus on customers" needs and wishes
2) Think in customers" way
Language : Avoid language that is specific to 5

答案: short[解析] 本题考查商务信函的长度。根据第一个小标题下第一句可知,商务信函要简短扼要,题干中已给出to the ...
填空题

When you are writing business letters, you need to notice the following tips:
Limit Them to One Page
By definition, business letters should be short and to the point, preferably one page in length. Studies have found that busy business people do not like to read beyond the first page, and will actually delay reading longer letters.
Keep Them Formal and Factual
Generally speaking, the tone and content of business letters should be formal and factual. Feelings and emotion do not have a place in business letters.
Carefully Plan Your Letter
Before writing the letter, take a few minutes to list all of the specific points you need to cover. Remember, the purpose of the letter is to tie up all of the details on the subject at hand, so that more letters won"t have to be written back and forth.
Be Customer Friendly
When writing directly to customers, always focus on their needs and wishes. Think in their way and imagine what it would be like receiving your letter.
Use Non-discriminatory Language
Make sure that you avoid language that is specific to gender, race or religion in all business letters, either to other businesses or to customers. For example, use "workforce" instead of "manpower", or "chairperson" rather than "chairman".
Tips for Writing a Business Letter
Length : 1) Be 1 and to the point
2) One page is preferred
Contents : 1) Be 2 and factual
2) 3 the points before writing
Purpose : To 4 all of the details
Requirements : 1) Always focus on customers" needs and wishes
2) Think in customers" way
Language : Avoid language that is specific to 5

答案: formal[解析] 本题考查商务信函内容的特点。根据文章第二个小标题以及该小标题下第一句可知,商务信函的语气和内容要正...
填空题

When you are writing business letters, you need to notice the following tips:
Limit Them to One Page
By definition, business letters should be short and to the point, preferably one page in length. Studies have found that busy business people do not like to read beyond the first page, and will actually delay reading longer letters.
Keep Them Formal and Factual
Generally speaking, the tone and content of business letters should be formal and factual. Feelings and emotion do not have a place in business letters.
Carefully Plan Your Letter
Before writing the letter, take a few minutes to list all of the specific points you need to cover. Remember, the purpose of the letter is to tie up all of the details on the subject at hand, so that more letters won"t have to be written back and forth.
Be Customer Friendly
When writing directly to customers, always focus on their needs and wishes. Think in their way and imagine what it would be like receiving your letter.
Use Non-discriminatory Language
Make sure that you avoid language that is specific to gender, race or religion in all business letters, either to other businesses or to customers. For example, use "workforce" instead of "manpower", or "chairperson" rather than "chairman".
Tips for Writing a Business Letter
Length : 1) Be 1 and to the point
2) One page is preferred
Contents : 1) Be 2 and factual
2) 3 the points before writing
Purpose : To 4 all of the details
Requirements : 1) Always focus on customers" needs and wishes
2) Think in customers" way
Language : Avoid language that is specific to 5

答案: List[解析] 本题考查写商务信函之前应该做什么。根据文章第三个小标题下第一句可知,在写商务信函前应该花几分钟把需要包...
填空题

When you are writing business letters, you need to notice the following tips:
Limit Them to One Page
By definition, business letters should be short and to the point, preferably one page in length. Studies have found that busy business people do not like to read beyond the first page, and will actually delay reading longer letters.
Keep Them Formal and Factual
Generally speaking, the tone and content of business letters should be formal and factual. Feelings and emotion do not have a place in business letters.
Carefully Plan Your Letter
Before writing the letter, take a few minutes to list all of the specific points you need to cover. Remember, the purpose of the letter is to tie up all of the details on the subject at hand, so that more letters won"t have to be written back and forth.
Be Customer Friendly
When writing directly to customers, always focus on their needs and wishes. Think in their way and imagine what it would be like receiving your letter.
Use Non-discriminatory Language
Make sure that you avoid language that is specific to gender, race or religion in all business letters, either to other businesses or to customers. For example, use "workforce" instead of "manpower", or "chairperson" rather than "chairman".
Tips for Writing a Business Letter
Length : 1) Be 1 and to the point
2) One page is preferred
Contents : 1) Be 2 and factual
2) 3 the points before writing
Purpose : To 4 all of the details
Requirements : 1) Always focus on customers" needs and wishes
2) Think in customers" way
Language : Avoid language that is specific to 5

答案: tie up[解析] 本题考查商务信函写作的目的。根据文章第三个小标题下第二句可知,写商务信函的目的是要把手头上的所有信...
填空题

When you are writing business letters, you need to notice the following tips:
Limit Them to One Page
By definition, business letters should be short and to the point, preferably one page in length. Studies have found that busy business people do not like to read beyond the first page, and will actually delay reading longer letters.
Keep Them Formal and Factual
Generally speaking, the tone and content of business letters should be formal and factual. Feelings and emotion do not have a place in business letters.
Carefully Plan Your Letter
Before writing the letter, take a few minutes to list all of the specific points you need to cover. Remember, the purpose of the letter is to tie up all of the details on the subject at hand, so that more letters won"t have to be written back and forth.
Be Customer Friendly
When writing directly to customers, always focus on their needs and wishes. Think in their way and imagine what it would be like receiving your letter.
Use Non-discriminatory Language
Make sure that you avoid language that is specific to gender, race or religion in all business letters, either to other businesses or to customers. For example, use "workforce" instead of "manpower", or "chairperson" rather than "chairman".
Tips for Writing a Business Letter
Length : 1) Be 1 and to the point
2) One page is preferred
Contents : 1) Be 2 and factual
2) 3 the points before writing
Purpose : To 4 all of the details
Requirements : 1) Always focus on customers" needs and wishes
2) Think in customers" way
Language : Avoid language that is specific to 5

答案: gender,race,religion[解析] 本题考查商务信函语言的特点。根据文章最后一段第一句前半句可知,商务信函...
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