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Differences Between Cultures in Non-verbal Communications
Ⅰ. Cultural influence on nonverbal behaviour
— Low-context cultures think 31 is more important
— High-context cultures think 32
Ⅱ. 33
— America: women show fear, not anger; men show anger, not fear
— China & Japan: 34 are unacceptable to show overtly
— A smile of a Japanese person does not necessarily mean
35
— To understand the cultural 36 and values
will help interpret expressed emotions
Ⅲ. Facial expression
— Commonalities
a) 37 expressions: a lack of control
b) Too much smiling: 38
— Differences:
a) Asian cultures: 39 facial expression
b) Mediterranean cultures: 40 grief or sadness
c) American culture: men hide grief or sorrow
Ⅳ. Proxemics
— North Americans prefer 41 personal spaces than Europeans
— People who prefer closer spaces might see the attempt
to create more space as cold, condescending or 42
— Americans and Canadians feel 43
to rearrange furniture for a meeting
— Germans don"t agree with that
Ⅴ. 44
— America: take standing in lines seriously
— French: 45
— Armenia: one member of a family saves spots in a line for several others

答案： suppress[解析] 关于面部表情的差异，讲座提到，亚洲人会尽量压抑面部表情的展现，所以本题答案是suppress。
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Body Language in Business
Ⅰ. Importance of Body Language
— Give others a(n) 16
— Show our 17
— Find out what others really mean
Ⅱ. Five Types of Body Languages Explained
A. Posture
— Natural alignment of head and body
— Showing how one will 18 a situation
a. Posture of shoulders, arms, head and fists when standing shows whether you"re ready for or 19 a task.
b. Feet show whether your are extrovert or not
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c. Sitting: 22 ; arms at the side of the chair
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— Cue to offer solutions
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— Little eye contact: dislike, nervous, shy, or feel 28 to you
— Non-stop eye contact: stressful
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答案： impression//impression of ourselves[听力原文]
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Cross Cultural Business Presentations
Within the business environment, understanding and coping with intercultural differences between people is critical to ensuring that interpersonal communication is successful.
Ⅰ. Language
— Be careful when it comes to slang, 1 or phrases
— Try and keep language simple
Ⅱ. Body Language
— Different perception of body language
A. Some cultures will 2 hand gestures and body languages
B. Some expect speakers to be less 3
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Ⅲ. Time
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- Japanese: close their eyes while listening
- American: 15 when a good point is made
- Saudi: do nothing at all

答案： idioms[听力原文]
Cross Cultural...
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Differences Between Cultures in Non-verbal Communications
Ⅰ. Cultural influence on nonverbal behaviour
— Low-context cultures think 31 is more important
— High-context cultures think 32
Ⅱ. 33
— America: women show fear, not anger; men show anger, not fear
— China & Japan: 34 are unacceptable to show overtly
— A smile of a Japanese person does not necessarily mean
35
— To understand the cultural 36 and values
will help interpret expressed emotions
Ⅲ. Facial expression
— Commonalities
a) 37 expressions: a lack of control
b) Too much smiling: 38
— Differences:
a) Asian cultures: 39 facial expression
b) Mediterranean cultures: 40 grief or sadness
c) American culture: men hide grief or sorrow
Ⅳ. Proxemics
— North Americans prefer 41 personal spaces than Europeans
— People who prefer closer spaces might see the attempt
to create more space as cold, condescending or 42
— Americans and Canadians feel 43
to rearrange furniture for a meeting
— Germans don"t agree with that
Ⅴ. 44
— America: take standing in lines seriously
— French: 45
— Armenia: one member of a family saves spots in a line for several others

答案： verbal communication[听力原文]
...
填空题

Body Language in Business
Ⅰ. Importance of Body Language
— Give others a(n) 16
— Show our 17
— Find out what others really mean
Ⅱ. Five Types of Body Languages Explained
A. Posture
— Natural alignment of head and body
— Showing how one will 18 a situation
a. Posture of shoulders, arms, head and fists when standing shows whether you"re ready for or 19 a task.
b. Feet show whether your are extrovert or not
B. Space
— Taking up more space looks more 20
a. Standing ＞ sitting
b. Moving around: others might feel 21
c. Sitting: 22 ; arms at the side of the chair
d. Stand up over the phone
C. 23
— Holding one"s chin or scratching one"s face shows one has 24
— Cue to offer solutions
D. Facial expression
— Smile: feel 25
— Frown: 26 or unsure of something
— Get messages across with right facial expression
E. Eye contact
— Maintaining eye contact: an impression of confidence and 27
— Little eye contact: dislike, nervous, shy, or feel 28 to you
— Non-stop eye contact: stressful
— Wearing sunglasses: uncomfortable; attempts to hide one"s 29
— 30 : easier to be understood; confident

答案： emotions[解析] 本题仍是考查身体语言的重要性。讲座中提到我们的身体语言会给别人留下印象或者会流露出我们的情感。...
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Cross Cultural Business Presentations
Within the business environment, understanding and coping with intercultural differences between people is critical to ensuring that interpersonal communication is successful.
Ⅰ. Language
— Be careful when it comes to slang, 1 or phrases
— Try and keep language simple
Ⅱ. Body Language
— Different perception of body language
A. Some cultures will 2 hand gestures and body languages
B. Some expect speakers to be less 3
— The use of gestures
A. Thumb up: different meanings in US and Iran
B. 4
— a sign of sincerity vs. an invasion of privacy
Ⅲ. Time
— Some cultures prefer a(n) 5 , timetabled approach
e.g. being late is negative
— Some are more 6
e.g. a start time is only a guide
Ⅳ. Emotions
— Expect certain amount of 7 or scrutiny
— Never get 8 , show frustration or display anger
Ⅴ. Style of Presentation
— Europeans: prefer information to be presented 9
— The US: prefers a much 10 presentation that is bottom-line orientated
Ⅵ. 11
— Some countries may not have the technical capabilities
— Some cultures prefer words and personality to a(n) 12 element in presentations
Ⅶ. Content
— Long term orientated cultures: excited about 13 and figures
— Other cultures: focus on 14 , accomplishments and experience
Ⅷ. Audience Participation
— Some cultures are willing to participate in exercises and Q&A sessions
— Audiences show respect in many ways
- Japanese: close their eyes while listening
- American: 15 when a good point is made
- Saudi: do nothing at all

答案： appreciate[解析] 讲座在讲肢体语言方面的注意事项时提到，有些文化会欣赏发言人在演讲时做的手势和肢体语言，这里...
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Body Language in Business
Ⅰ. Importance of Body Language
— Give others a(n) 16
— Show our 17
— Find out what others really mean
Ⅱ. Five Types of Body Languages Explained
A. Posture
— Natural alignment of head and body
— Showing how one will 18 a situation
a. Posture of shoulders, arms, head and fists when standing shows whether you"re ready for or 19 a task.
b. Feet show whether your are extrovert or not
B. Space
— Taking up more space looks more 20
a. Standing ＞ sitting
b. Moving around: others might feel 21
c. Sitting: 22 ; arms at the side of the chair
d. Stand up over the phone
C. 23
— Holding one"s chin or scratching one"s face shows one has 24
— Cue to offer solutions
D. Facial expression
— Smile: feel 25
— Frown: 26 or unsure of something
— Get messages across with right facial expression
E. Eye contact
— Maintaining eye contact: an impression of confidence and 27
— Little eye contact: dislike, nervous, shy, or feel 28 to you
— Non-stop eye contact: stressful
— Wearing sunglasses: uncomfortable; attempts to hide one"s 29
— 30 : easier to be understood; confident

答案： approach[解析] 本题考查考生捕捉细节信息的能力。讲座提到，我们可以通过姿势看出人们如何处理各种情况(show ...
填空题

Differences Between Cultures in Non-verbal Communications
Ⅰ. Cultural influence on nonverbal behaviour
— Low-context cultures think 31 is more important
— High-context cultures think 32
Ⅱ. 33
— America: women show fear, not anger; men show anger, not fear
— China & Japan: 34 are unacceptable to show overtly
— A smile of a Japanese person does not necessarily mean
35
— To understand the cultural 36 and values
will help interpret expressed emotions
Ⅲ. Facial expression
— Commonalities
a) 37 expressions: a lack of control
b) Too much smiling: 38
— Differences:
a) Asian cultures: 39 facial expression
b) Mediterranean cultures: 40 grief or sadness
c) American culture: men hide grief or sorrow
Ⅳ. Proxemics
— North Americans prefer 41 personal spaces than Europeans
— People who prefer closer spaces might see the attempt
to create more space as cold, condescending or 42
— Americans and Canadians feel 43
to rearrange furniture for a meeting
— Germans don"t agree with that
Ⅴ. 44
— America: take standing in lines seriously
— French: 45
— Armenia: one member of a family saves spots in a line for several others

答案： the opposite[解析] 本题考查考生的总结归纳能力。讲座先提到低语境文化偏重言语交流，接着讲到高语境文化的情况...
填空题

Cross Cultural Business Presentations
Within the business environment, understanding and coping with intercultural differences between people is critical to ensuring that interpersonal communication is successful.
Ⅰ. Language
— Be careful when it comes to slang, 1 or phrases
— Try and keep language simple
Ⅱ. Body Language
— Different perception of body language
A. Some cultures will 2 hand gestures and body languages
B. Some expect speakers to be less 3
— The use of gestures
A. Thumb up: different meanings in US and Iran
B. 4
— a sign of sincerity vs. an invasion of privacy
Ⅲ. Time
— Some cultures prefer a(n) 5 , timetabled approach
e.g. being late is negative
— Some are more 6
e.g. a start time is only a guide
Ⅳ. Emotions
— Expect certain amount of 7 or scrutiny
— Never get 8 , show frustration or display anger
Ⅴ. Style of Presentation
— Europeans: prefer information to be presented 9
— The US: prefers a much 10 presentation that is bottom-line orientated
Ⅵ. 11
— Some countries may not have the technical capabilities
— Some cultures prefer words and personality to a(n) 12 element in presentations
Ⅶ. Content
— Long term orientated cultures: excited about 13 and figures
— Other cultures: focus on 14 , accomplishments and experience
Ⅷ. Audience Participation
— Some cultures are willing to participate in exercises and Q&A sessions
— Audiences show respect in many ways
- Japanese: close their eyes while listening
- American: 15 when a good point is made
- Saudi: do nothing at all

答案： animated//emotional[解析] 本题考查考生归纳与转换信息的能力。原文用肯定的句式讲述有些文化希望发言人...
填空题

Differences Between Cultures in Non-verbal Communications
Ⅰ. Cultural influence on nonverbal behaviour
— Low-context cultures think 31 is more important
— High-context cultures think 32
Ⅱ. 33
— America: women show fear, not anger; men show anger, not fear
— China & Japan: 34 are unacceptable to show overtly
— A smile of a Japanese person does not necessarily mean
35
— To understand the cultural 36 and values
will help interpret expressed emotions
Ⅲ. Facial expression
— Commonalities
a) 37 expressions: a lack of control
b) Too much smiling: 38
— Differences:
a) Asian cultures: 39 facial expression
b) Mediterranean cultures: 40 grief or sadness
c) American culture: men hide grief or sorrow
Ⅳ. Proxemics
— North Americans prefer 41 personal spaces than Europeans
— People who prefer closer spaces might see the attempt
to create more space as cold, condescending or 42
— Americans and Canadians feel 43
to rearrange furniture for a meeting
— Germans don"t agree with that
Ⅴ. 44
— America: take standing in lines seriously
— French: 45
— Armenia: one member of a family saves spots in a line for several others

答案： Display of emotions[解析] 本题考查考生概括和提炼信息的能力。讲座中首先提出，跨文化非语言交流的第一...
填空题

Body Language in Business
Ⅰ. Importance of Body Language
— Give others a(n) 16
— Show our 17
— Find out what others really mean
Ⅱ. Five Types of Body Languages Explained
A. Posture
— Natural alignment of head and body
— Showing how one will 18 a situation
a. Posture of shoulders, arms, head and fists when standing shows whether you"re ready for or 19 a task.
b. Feet show whether your are extrovert or not
B. Space
— Taking up more space looks more 20
a. Standing ＞ sitting
b. Moving around: others might feel 21
c. Sitting: 22 ; arms at the side of the chair
d. Stand up over the phone
C. 23
— Holding one"s chin or scratching one"s face shows one has 24
— Cue to offer solutions
D. Facial expression
— Smile: feel 25
— Frown: 26 or unsure of something
— Get messages across with right facial expression
E. Eye contact
— Maintaining eye contact: an impression of confidence and 27
— Little eye contact: dislike, nervous, shy, or feel 28 to you
— Non-stop eye contact: stressful
— Wearing sunglasses: uncomfortable; attempts to hide one"s 29
— 30 : easier to be understood; confident

答案： interested in[解析] 本题考查姿势所能传递的信息。讲座中提到我们的肩膀、手臂、头部和拳头都会反映出我们是否...
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Cross Cultural Business Presentations
Within the business environment, understanding and coping with intercultural differences between people is critical to ensuring that interpersonal communication is successful.
Ⅰ. Language
— Be careful when it comes to slang, 1 or phrases
— Try and keep language simple
Ⅱ. Body Language
— Different perception of body language
A. Some cultures will 2 hand gestures and body languages
B. Some expect speakers to be less 3
— The use of gestures
A. Thumb up: different meanings in US and Iran
B. 4
— a sign of sincerity vs. an invasion of privacy
Ⅲ. Time
— Some cultures prefer a(n) 5 , timetabled approach
e.g. being late is negative
— Some are more 6
e.g. a start time is only a guide
Ⅳ. Emotions
— Expect certain amount of 7 or scrutiny
— Never get 8 , show frustration or display anger
Ⅴ. Style of Presentation
— Europeans: prefer information to be presented 9
— The US: prefers a much 10 presentation that is bottom-line orientated
Ⅵ. 11
— Some countries may not have the technical capabilities
— Some cultures prefer words and personality to a(n) 12 element in presentations
Ⅶ. Content
— Long term orientated cultures: excited about 13 and figures
— Other cultures: focus on 14 , accomplishments and experience
Ⅷ. Audience Participation
— Some cultures are willing to participate in exercises and Q&A sessions
— Audiences show respect in many ways
- Japanese: close their eyes while listening
- American: 15 when a good point is made
- Saudi: do nothing at all

答案： Eye contact[解析] 眼神交流是肢体语言的一部分，不同的文化对眼神交流有不同的看法。有些文化认为强烈的眼神代表...
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Differences Between Cultures in Non-verbal Communications
Ⅰ. Cultural influence on nonverbal behaviour
— Low-context cultures think 31 is more important
— High-context cultures think 32
Ⅱ. 33
— America: women show fear, not anger; men show anger, not fear
— China & Japan: 34 are unacceptable to show overtly
— A smile of a Japanese person does not necessarily mean
35
— To understand the cultural 36 and values
will help interpret expressed emotions
Ⅲ. Facial expression
— Commonalities
a) 37 expressions: a lack of control
b) Too much smiling: 38
— Differences:
a) Asian cultures: 39 facial expression
b) Mediterranean cultures: 40 grief or sadness
c) American culture: men hide grief or sorrow
Ⅳ. Proxemics
— North Americans prefer 41 personal spaces than Europeans
— People who prefer closer spaces might see the attempt
to create more space as cold, condescending or 42
— Americans and Canadians feel 43
to rearrange furniture for a meeting
— Germans don"t agree with that
Ⅴ. 44
— America: take standing in lines seriously
— French: 45
— Armenia: one member of a family saves spots in a line for several others

答案： anger and sadness[解析] 在中国及日本，愤怒和伤心是不能外露的。听此处录音的时候要抓取关键短语for ...
填空题

Body Language in Business
Ⅰ. Importance of Body Language
— Give others a(n) 16
— Show our 17
— Find out what others really mean
Ⅱ. Five Types of Body Languages Explained
A. Posture
— Natural alignment of head and body
— Showing how one will 18 a situation
a. Posture of shoulders, arms, head and fists when standing shows whether you"re ready for or 19 a task.
b. Feet show whether your are extrovert or not
B. Space
— Taking up more space looks more 20
a. Standing ＞ sitting
b. Moving around: others might feel 21
c. Sitting: 22 ; arms at the side of the chair
d. Stand up over the phone
C. 23
— Holding one"s chin or scratching one"s face shows one has 24
— Cue to offer solutions
D. Facial expression
— Smile: feel 25
— Frown: 26 or unsure of something
— Get messages across with right facial expression
E. Eye contact
— Maintaining eye contact: an impression of confidence and 27
— Little eye contact: dislike, nervous, shy, or feel 28 to you
— Non-stop eye contact: stressful
— Wearing sunglasses: uncomfortable; attempts to hide one"s 29
— 30 : easier to be understood; confident

答案： powerful[解析] 本题考查考生综合理解信息的能力。讲座用例子说明站着比坐着显得更强势，因为站着会占有更多的空间。...
填空题

Cross Cultural Business Presentations
Within the business environment, understanding and coping with intercultural differences between people is critical to ensuring that interpersonal communication is successful.
Ⅰ. Language
— Be careful when it comes to slang, 1 or phrases
— Try and keep language simple
Ⅱ. Body Language
— Different perception of body language
A. Some cultures will 2 hand gestures and body languages
B. Some expect speakers to be less 3
— The use of gestures
A. Thumb up: different meanings in US and Iran
B. 4
— a sign of sincerity vs. an invasion of privacy
Ⅲ. Time
— Some cultures prefer a(n) 5 , timetabled approach
e.g. being late is negative
— Some are more 6
e.g. a start time is only a guide
Ⅳ. Emotions
— Expect certain amount of 7 or scrutiny
— Never get 8 , show frustration or display anger
Ⅴ. Style of Presentation
— Europeans: prefer information to be presented 9
— The US: prefers a much 10 presentation that is bottom-line orientated
Ⅵ. 11
— Some countries may not have the technical capabilities
— Some cultures prefer words and personality to a(n) 12 element in presentations
Ⅶ. Content
— Long term orientated cultures: excited about 13 and figures
— Other cultures: focus on 14 , accomplishments and experience
Ⅷ. Audience Participation
— Some cultures are willing to participate in exercises and Q&A sessions
— Audiences show respect in many ways
- Japanese: close their eyes while listening
- American: 15 when a good point is made
- Saudi: do nothing at all

答案： structured[解析] 对于时间的看法，不同的文化也不一样，有些文化在进行商业交往时，更注重按时间表的秩序，井井有...
填空题

Differences Between Cultures in Non-verbal Communications
Ⅰ. Cultural influence on nonverbal behaviour
— Low-context cultures think 31 is more important
— High-context cultures think 32
Ⅱ. 33
— America: women show fear, not anger; men show anger, not fear
— China & Japan: 34 are unacceptable to show overtly
— A smile of a Japanese person does not necessarily mean
35
— To understand the cultural 36 and values
will help interpret expressed emotions
Ⅲ. Facial expression
— Commonalities
a) 37 expressions: a lack of control
b) Too much smiling: 38
— Differences:
a) Asian cultures: 39 facial expression
b) Mediterranean cultures: 40 grief or sadness
c) American culture: men hide grief or sorrow
Ⅳ. Proxemics
— North Americans prefer 41 personal spaces than Europeans
— People who prefer closer spaces might see the attempt
to create more space as cold, condescending or 42
— Americans and Canadians feel 43
to rearrange furniture for a meeting
— Germans don"t agree with that
Ⅴ. 44
— America: take standing in lines seriously
— French: 45
— Armenia: one member of a family saves spots in a line for several others

答案： friendliness and happiness[解析] 讲座第一点是关于东西方在面部表情方面的差异，其中以日本人的...
填空题

Body Language in Business
Ⅰ. Importance of Body Language
— Give others a(n) 16
— Show our 17
— Find out what others really mean
Ⅱ. Five Types of Body Languages Explained
A. Posture
— Natural alignment of head and body
— Showing how one will 18 a situation
a. Posture of shoulders, arms, head and fists when standing shows whether you"re ready for or 19 a task.
b. Feet show whether your are extrovert or not
B. Space
— Taking up more space looks more 20
a. Standing ＞ sitting
b. Moving around: others might feel 21
c. Sitting: 22 ; arms at the side of the chair
d. Stand up over the phone
C. 23
— Holding one"s chin or scratching one"s face shows one has 24
— Cue to offer solutions
D. Facial expression
— Smile: feel 25
— Frown: 26 or unsure of something
— Get messages across with right facial expression
E. Eye contact
— Maintaining eye contact: an impression of confidence and 27
— Little eye contact: dislike, nervous, shy, or feel 28 to you
— Non-stop eye contact: stressful
— Wearing sunglasses: uncomfortable; attempts to hide one"s 29
— 30 : easier to be understood; confident

答案： threatened//less significant[解析] 讲座中提到，当来回走动时，我们占有了更多的空间，其他人...
填空题

Cross Cultural Business Presentations
Within the business environment, understanding and coping with intercultural differences between people is critical to ensuring that interpersonal communication is successful.
Ⅰ. Language
— Be careful when it comes to slang, 1 or phrases
— Try and keep language simple
Ⅱ. Body Language
— Different perception of body language
A. Some cultures will 2 hand gestures and body languages
B. Some expect speakers to be less 3
— The use of gestures
A. Thumb up: different meanings in US and Iran
B. 4
— a sign of sincerity vs. an invasion of privacy
Ⅲ. Time
— Some cultures prefer a(n) 5 , timetabled approach
e.g. being late is negative
— Some are more 6
e.g. a start time is only a guide
Ⅳ. Emotions
— Expect certain amount of 7 or scrutiny
— Never get 8 , show frustration or display anger
Ⅴ. Style of Presentation
— Europeans: prefer information to be presented 9
— The US: prefers a much 10 presentation that is bottom-line orientated
Ⅵ. 11
— Some countries may not have the technical capabilities
— Some cultures prefer words and personality to a(n) 12 element in presentations
Ⅶ. Content
— Long term orientated cultures: excited about 13 and figures
— Other cultures: focus on 14 , accomplishments and experience
Ⅷ. Audience Participation
— Some cultures are willing to participate in exercises and Q&A sessions
— Audiences show respect in many ways
- Japanese: close their eyes while listening
- American: 15 when a good point is made
- Saudi: do nothing at all

答案： casual[解析] 这里讲的是不同文化的时间观念差异：有些文化更喜欢计划好的既定的时间安排；而有些文化的时间观念却相对...
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Differences Between Cultures in Non-verbal Communications
Ⅰ. Cultural influence on nonverbal behaviour
— Low-context cultures think 31 is more important
— High-context cultures think 32
Ⅱ. 33
— America: women show fear, not anger; men show anger, not fear
— China & Japan: 34 are unacceptable to show overtly
— A smile of a Japanese person does not necessarily mean
35
— To understand the cultural 36 and values
will help interpret expressed emotions
Ⅲ. Facial expression
— Commonalities
a) 37 expressions: a lack of control
b) Too much smiling: 38
— Differences:
a) Asian cultures: 39 facial expression
b) Mediterranean cultures: 40 grief or sadness
c) American culture: men hide grief or sorrow
Ⅳ. Proxemics
— North Americans prefer 41 personal spaces than Europeans
— People who prefer closer spaces might see the attempt
to create more space as cold, condescending or 42
— Americans and Canadians feel 43
to rearrange furniture for a meeting
— Germans don"t agree with that
Ⅴ. 44
— America: take standing in lines seriously
— French: 45
— Armenia: one member of a family saves spots in a line for several others

答案： starting-points[解析] 本题目是原文It is important to understand some...
填空题

Body Language in Business
Ⅰ. Importance of Body Language
— Give others a(n) 16
— Show our 17
— Find out what others really mean
Ⅱ. Five Types of Body Languages Explained
A. Posture
— Natural alignment of head and body
— Showing how one will 18 a situation
a. Posture of shoulders, arms, head and fists when standing shows whether you"re ready for or 19 a task.
b. Feet show whether your are extrovert or not
B. Space
— Taking up more space looks more 20
a. Standing ＞ sitting
b. Moving around: others might feel 21
c. Sitting: 22 ; arms at the side of the chair
d. Stand up over the phone
C. 23
— Holding one"s chin or scratching one"s face shows one has 24
— Cue to offer solutions
D. Facial expression
— Smile: feel 25
— Frown: 26 or unsure of something
— Get messages across with right facial expression
E. Eye contact
— Maintaining eye contact: an impression of confidence and 27
— Little eye contact: dislike, nervous, shy, or feel 28 to you
— Non-stop eye contact: stressful
— Wearing sunglasses: uncomfortable; attempts to hide one"s 29
— 30 : easier to be understood; confident

答案： stretching legs[解析] 关于身体语言的第二点建议是，尽量多占一些“自己周围的空间”。其中提到，当不适宜站...
填空题

Cross Cultural Business Presentations
Within the business environment, understanding and coping with intercultural differences between people is critical to ensuring that interpersonal communication is successful.
Ⅰ. Language
— Be careful when it comes to slang, 1 or phrases
— Try and keep language simple
Ⅱ. Body Language
— Different perception of body language
A. Some cultures will 2 hand gestures and body languages
B. Some expect speakers to be less 3
— The use of gestures
A. Thumb up: different meanings in US and Iran
B. 4
— a sign of sincerity vs. an invasion of privacy
Ⅲ. Time
— Some cultures prefer a(n) 5 , timetabled approach
e.g. being late is negative
— Some are more 6
e.g. a start time is only a guide
Ⅳ. Emotions
— Expect certain amount of 7 or scrutiny
— Never get 8 , show frustration or display anger
Ⅴ. Style of Presentation
— Europeans: prefer information to be presented 9
— The US: prefers a much 10 presentation that is bottom-line orientated
Ⅵ. 11
— Some countries may not have the technical capabilities
— Some cultures prefer words and personality to a(n) 12 element in presentations
Ⅶ. Content
— Long term orientated cultures: excited about 13 and figures
— Other cultures: focus on 14 , accomplishments and experience
Ⅷ. Audience Participation
— Some cultures are willing to participate in exercises and Q&A sessions
— Audiences show respect in many ways
- Japanese: close their eyes while listening
- American: 15 when a good point is made
- Saudi: do nothing at all

答案： cross examination[解析] 此空后面的or提示空格处的内容应与其后面的scrutiny意思相近。讲座提到...
填空题

Differences Between Cultures in Non-verbal Communications
Ⅰ. Cultural influence on nonverbal behaviour
— Low-context cultures think 31 is more important
— High-context cultures think 32
Ⅱ. 33
— America: women show fear, not anger; men show anger, not fear
— China & Japan: 34 are unacceptable to show overtly
— A smile of a Japanese person does not necessarily mean
35
— To understand the cultural 36 and values
will help interpret expressed emotions
Ⅲ. Facial expression
— Commonalities
a) 37 expressions: a lack of control
b) Too much smiling: 38
— Differences:
a) Asian cultures: 39 facial expression
b) Mediterranean cultures: 40 grief or sadness
c) American culture: men hide grief or sorrow
Ⅳ. Proxemics
— North Americans prefer 41 personal spaces than Europeans
— People who prefer closer spaces might see the attempt
to create more space as cold, condescending or 42
— Americans and Canadians feel 43
to rearrange furniture for a meeting
— Germans don"t agree with that
Ⅴ. 44
— America: take standing in lines seriously
— French: 45
— Armenia: one member of a family saves spots in a line for several others

答案： Animated[解析] 本题考查讲座中所举的例子。在一些文化中，“活泼的表情”表示“失控”。因此这里填Animated...
填空题

Body Language in Business
Ⅰ. Importance of Body Language
— Give others a(n) 16
— Show our 17
— Find out what others really mean
Ⅱ. Five Types of Body Languages Explained
A. Posture
— Natural alignment of head and body
— Showing how one will 18 a situation
a. Posture of shoulders, arms, head and fists when standing shows whether you"re ready for or 19 a task.
b. Feet show whether your are extrovert or not
B. Space
— Taking up more space looks more 20
a. Standing ＞ sitting
b. Moving around: others might feel 21
c. Sitting: 22 ; arms at the side of the chair
d. Stand up over the phone
C. 23
— Holding one"s chin or scratching one"s face shows one has 24
— Cue to offer solutions
D. Facial expression
— Smile: feel 25
— Frown: 26 or unsure of something
— Get messages across with right facial expression
E. Eye contact
— Maintaining eye contact: an impression of confidence and 27
— Little eye contact: dislike, nervous, shy, or feel 28 to you
— Non-stop eye contact: stressful
— Wearing sunglasses: uncomfortable; attempts to hide one"s 29
— 30 : easier to be understood; confident

答案： Hand-to-face movements[解析] 关于身体语言的第三点建议是，关注“手在脸部上的动作”。所以本题答案...
填空题

Cross Cultural Business Presentations
Within the business environment, understanding and coping with intercultural differences between people is critical to ensuring that interpersonal communication is successful.
Ⅰ. Language
— Be careful when it comes to slang, 1 or phrases
— Try and keep language simple
Ⅱ. Body Language
— Different perception of body language
A. Some cultures will 2 hand gestures and body languages
B. Some expect speakers to be less 3
— The use of gestures
A. Thumb up: different meanings in US and Iran
B. 4
— a sign of sincerity vs. an invasion of privacy
Ⅲ. Time
— Some cultures prefer a(n) 5 , timetabled approach
e.g. being late is negative
— Some are more 6
e.g. a start time is only a guide
Ⅳ. Emotions
— Expect certain amount of 7 or scrutiny
— Never get 8 , show frustration or display anger
Ⅴ. Style of Presentation
— Europeans: prefer information to be presented 9
— The US: prefers a much 10 presentation that is bottom-line orientated
Ⅵ. 11
— Some countries may not have the technical capabilities
— Some cultures prefer words and personality to a(n) 12 element in presentations
Ⅶ. Content
— Long term orientated cultures: excited about 13 and figures
— Other cultures: focus on 14 , accomplishments and experience
Ⅷ. Audience Participation
— Some cultures are willing to participate in exercises and Q&A sessions
— Audiences show respect in many ways
- Japanese: close their eyes while listening
- American: 15 when a good point is made
- Saudi: do nothing at all

答案： impatient[解析] 演讲人在发表演讲时，一定不能失去耐心，不要表露出沮丧或生气的表情。本题需将原文lose pa...
填空题

Differences Between Cultures in Non-verbal Communications
Ⅰ. Cultural influence on nonverbal behaviour
— Low-context cultures think 31 is more important
— High-context cultures think 32
Ⅱ. 33
— America: women show fear, not anger; men show anger, not fear
— China & Japan: 34 are unacceptable to show overtly
— A smile of a Japanese person does not necessarily mean
35
— To understand the cultural 36 and values
will help interpret expressed emotions
Ⅲ. Facial expression
— Commonalities
a) 37 expressions: a lack of control
b) Too much smiling: 38
— Differences:
a) Asian cultures: 39 facial expression
b) Mediterranean cultures: 40 grief or sadness
c) American culture: men hide grief or sorrow
Ⅳ. Proxemics
— North Americans prefer 41 personal spaces than Europeans
— People who prefer closer spaces might see the attempt
to create more space as cold, condescending or 42
— Americans and Canadians feel 43
to rearrange furniture for a meeting
— Germans don"t agree with that
Ⅴ. 44
— America: take standing in lines seriously
— French: 45
— Armenia: one member of a family saves spots in a line for several others

答案： shallowness[解析] 本题与上一题属于并列关系，讲座中提到笑得太多是肤浅的象征。因此答案为shallownes...
填空题

Body Language in Business
Ⅰ. Importance of Body Language
— Give others a(n) 16
— Show our 17
— Find out what others really mean
Ⅱ. Five Types of Body Languages Explained
A. Posture
— Natural alignment of head and body
— Showing how one will 18 a situation
a. Posture of shoulders, arms, head and fists when standing shows whether you"re ready for or 19 a task.
b. Feet show whether your are extrovert or not
B. Space
— Taking up more space looks more 20
a. Standing ＞ sitting
b. Moving around: others might feel 21
c. Sitting: 22 ; arms at the side of the chair
d. Stand up over the phone
C. 23
— Holding one"s chin or scratching one"s face shows one has 24
— Cue to offer solutions
D. Facial expression
— Smile: feel 25
— Frown: 26 or unsure of something
— Get messages across with right facial expression
E. Eye contact
— Maintaining eye contact: an impression of confidence and 27
— Little eye contact: dislike, nervous, shy, or feel 28 to you
— Non-stop eye contact: stressful
— Wearing sunglasses: uncomfortable; attempts to hide one"s 29
— 30 : easier to be understood; confident

答案： concerns[解析] 根据讲座，撑着下巴或抓脸通常表示顾客想买东西但是又有所顾虑。因此这里填concerns。
填空题

Cross Cultural Business Presentations
Within the business environment, understanding and coping with intercultural differences between people is critical to ensuring that interpersonal communication is successful.
Ⅰ. Language
— Be careful when it comes to slang, 1 or phrases
— Try and keep language simple
Ⅱ. Body Language
— Different perception of body language
A. Some cultures will 2 hand gestures and body languages
B. Some expect speakers to be less 3
— The use of gestures
A. Thumb up: different meanings in US and Iran
B. 4
— a sign of sincerity vs. an invasion of privacy
Ⅲ. Time
— Some cultures prefer a(n) 5 , timetabled approach
e.g. being late is negative
— Some are more 6
e.g. a start time is only a guide
Ⅳ. Emotions
— Expect certain amount of 7 or scrutiny
— Never get 8 , show frustration or display anger
Ⅴ. Style of Presentation
— Europeans: prefer information to be presented 9
— The US: prefers a much 10 presentation that is bottom-line orientated
Ⅵ. 11
— Some countries may not have the technical capabilities
— Some cultures prefer words and personality to a(n) 12 element in presentations
Ⅶ. Content
— Long term orientated cultures: excited about 13 and figures
— Other cultures: focus on 14 , accomplishments and experience
Ⅷ. Audience Participation
— Some cultures are willing to participate in exercises and Q&A sessions
— Audiences show respect in many ways
- Japanese: close their eyes while listening
- American: 15 when a good point is made
- Saudi: do nothing at all

答案： in detail[解析] 在演讲风格上，欧洲人喜欢比较详细的演讲信息，并且以其为最后的论点和观点做支撑基础。故本题答案...
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Differences Between Cultures in Non-verbal Communications
Ⅰ. Cultural influence on nonverbal behaviour
— Low-context cultures think 31 is more important
— High-context cultures think 32
Ⅱ. 33
— America: women show fear, not anger; men show anger, not fear
— China & Japan: 34 are unacceptable to show overtly
— A smile of a Japanese person does not necessarily mean
35
— To understand the cultural 36 and values
will help interpret expressed emotions
Ⅲ. Facial expression
— Commonalities
a) 37 expressions: a lack of control
b) Too much smiling: 38
— Differences:
a) Asian cultures: 39 facial expression
b) Mediterranean cultures: 40 grief or sadness
c) American culture: men hide grief or sorrow
Ⅳ. Proxemics
— North Americans prefer 41 personal spaces than Europeans
— People who prefer closer spaces might see the attempt
to create more space as cold, condescending or 42
— Americans and Canadians feel 43
to rearrange furniture for a meeting
— Germans don"t agree with that
Ⅴ. 44
— America: take standing in lines seriously
— French: 45
— Armenia: one member of a family saves spots in a line for several others

答案： suppress[解析] 关于面部表情的差异，讲座提到，亚洲人会尽量压抑面部表情的展现，所以本题答案是suppress。
填空题

Body Language in Business
Ⅰ. Importance of Body Language
— Give others a(n) 16
— Show our 17
— Find out what others really mean
Ⅱ. Five Types of Body Languages Explained
A. Posture
— Natural alignment of head and body
— Showing how one will 18 a situation
a. Posture of shoulders, arms, head and fists when standing shows whether you"re ready for or 19 a task.
b. Feet show whether your are extrovert or not
B. Space
— Taking up more space looks more 20
a. Standing ＞ sitting
b. Moving around: others might feel 21
c. Sitting: 22 ; arms at the side of the chair
d. Stand up over the phone
C. 23
— Holding one"s chin or scratching one"s face shows one has 24
— Cue to offer solutions
D. Facial expression
— Smile: feel 25
— Frown: 26 or unsure of something
— Get messages across with right facial expression
E. Eye contact
— Maintaining eye contact: an impression of confidence and 27
— Little eye contact: dislike, nervous, shy, or feel 28 to you
— Non-stop eye contact: stressful
— Wearing sunglasses: uncomfortable; attempts to hide one"s 29
— 30 : easier to be understood; confident

答案： at ease[解析] 讲座提到，一个简单的微笑能使对方感觉更轻松自在，因此本空填入at ease。
填空题

Differences Between Cultures in Non-verbal Communications
Ⅰ. Cultural influence on nonverbal behaviour
— Low-context cultures think 31 is more important
— High-context cultures think 32
Ⅱ. 33
— America: women show fear, not anger; men show anger, not fear
— China & Japan: 34 are unacceptable to show overtly
— A smile of a Japanese person does not necessarily mean
35
— To understand the cultural 36 and values
will help interpret expressed emotions
Ⅲ. Facial expression
— Commonalities
a) 37 expressions: a lack of control
b) Too much smiling: 38
— Differences:
a) Asian cultures: 39 facial expression
b) Mediterranean cultures: 40 grief or sadness
c) American culture: men hide grief or sorrow
Ⅳ. Proxemics
— North Americans prefer 41 personal spaces than Europeans
— People who prefer closer spaces might see the attempt
to create more space as cold, condescending or 42
— Americans and Canadians feel 43
to rearrange furniture for a meeting
— Germans don"t agree with that
Ⅴ. 44
— America: take standing in lines seriously
— French: 45
— Armenia: one member of a family saves spots in a line for several others

答案： exaggerate[解析] 不同地区对待面部表情的态度是不同的。亚洲文化会抑制面部表情；地中海文化通常会夸张地表达伤心...
填空题

Body Language in Business
Ⅰ. Importance of Body Language
— Give others a(n) 16
— Show our 17
— Find out what others really mean
Ⅱ. Five Types of Body Languages Explained
A. Posture
— Natural alignment of head and body
— Showing how one will 18 a situation
a. Posture of shoulders, arms, head and fists when standing shows whether you"re ready for or 19 a task.
b. Feet show whether your are extrovert or not
B. Space
— Taking up more space looks more 20
a. Standing ＞ sitting
b. Moving around: others might feel 21
c. Sitting: 22 ; arms at the side of the chair
d. Stand up over the phone
C. 23
— Holding one"s chin or scratching one"s face shows one has 24
— Cue to offer solutions
D. Facial expression
— Smile: feel 25
— Frown: 26 or unsure of something
— Get messages across with right facial expression
E. Eye contact
— Maintaining eye contact: an impression of confidence and 27
— Little eye contact: dislike, nervous, shy, or feel 28 to you
— Non-stop eye contact: stressful
— Wearing sunglasses: uncomfortable; attempts to hide one"s 29
— 30 : easier to be understood; confident

答案： aggressive[解析] 本题考查皱眉头会给人留下什么印象。讲座中提到，皱眉头会使人觉得你有攻击性或对某事不确定。因...
填空题

Cross Cultural Business Presentations
Within the business environment, understanding and coping with intercultural differences between people is critical to ensuring that interpersonal communication is successful.
Ⅰ. Language
— Be careful when it comes to slang, 1 or phrases
— Try and keep language simple
Ⅱ. Body Language
— Different perception of body language
A. Some cultures will 2 hand gestures and body languages
B. Some expect speakers to be less 3
— The use of gestures
A. Thumb up: different meanings in US and Iran
B. 4
— a sign of sincerity vs. an invasion of privacy
Ⅲ. Time
— Some cultures prefer a(n) 5 , timetabled approach
e.g. being late is negative
— Some are more 6
e.g. a start time is only a guide
Ⅳ. Emotions
— Expect certain amount of 7 or scrutiny
— Never get 8 , show frustration or display anger
Ⅴ. Style of Presentation
— Europeans: prefer information to be presented 9
— The US: prefers a much 10 presentation that is bottom-line orientated
Ⅵ. 11
— Some countries may not have the technical capabilities
— Some cultures prefer words and personality to a(n) 12 element in presentations
Ⅶ. Content
— Long term orientated cultures: excited about 13 and figures
— Other cultures: focus on 14 , accomplishments and experience
Ⅷ. Audience Participation
— Some cultures are willing to participate in exercises and Q&A sessions
— Audiences show respect in many ways
- Japanese: close their eyes while listening
- American: 15 when a good point is made
- Saudi: do nothing at all

答案： faster paced[解析] 美国人与欧洲人相反，他们更喜欢快节奏(faster paced)的演讲风格，关注基本的...
填空题

Differences Between Cultures in Non-verbal Communications
Ⅰ. Cultural influence on nonverbal behaviour
— Low-context cultures think 31 is more important
— High-context cultures think 32
Ⅱ. 33
— America: women show fear, not anger; men show anger, not fear
— China & Japan: 34 are unacceptable to show overtly
— A smile of a Japanese person does not necessarily mean
35
— To understand the cultural 36 and values
will help interpret expressed emotions
Ⅲ. Facial expression
— Commonalities
a) 37 expressions: a lack of control
b) Too much smiling: 38
— Differences:
a) Asian cultures: 39 facial expression
b) Mediterranean cultures: 40 grief or sadness
c) American culture: men hide grief or sorrow
Ⅳ. Proxemics
— North Americans prefer 41 personal spaces than Europeans
— People who prefer closer spaces might see the attempt
to create more space as cold, condescending or 42
— Americans and Canadians feel 43
to rearrange furniture for a meeting
— Germans don"t agree with that
Ⅴ. 44
— America: take standing in lines seriously
— French: 45
— Armenia: one member of a family saves spots in a line for several others

答案： bigger[解析] 本题考查不同文化背景的交流距离。北美洲人交流时喜欢保持很远一段距离，欧洲人相对习惯更小的个人空间。...
填空题

Body Language in Business
Ⅰ. Importance of Body Language
— Give others a(n) 16
— Show our 17
— Find out what others really mean
Ⅱ. Five Types of Body Languages Explained
A. Posture
— Natural alignment of head and body
— Showing how one will 18 a situation
a. Posture of shoulders, arms, head and fists when standing shows whether you"re ready for or 19 a task.
b. Feet show whether your are extrovert or not
B. Space
— Taking up more space looks more 20
a. Standing ＞ sitting
b. Moving around: others might feel 21
c. Sitting: 22 ; arms at the side of the chair
d. Stand up over the phone
C. 23
— Holding one"s chin or scratching one"s face shows one has 24
— Cue to offer solutions
D. Facial expression
— Smile: feel 25
— Frown: 26 or unsure of something
— Get messages across with right facial expression
E. Eye contact
— Maintaining eye contact: an impression of confidence and 27
— Little eye contact: dislike, nervous, shy, or feel 28 to you
— Non-stop eye contact: stressful
— Wearing sunglasses: uncomfortable; attempts to hide one"s 29
— 30 : easier to be understood; confident

答案： honesty[解析] 讲座中提到，我们说话或听别人说话的时候，如果保持眼神接触会显得自信和诚实。考生须注意这里要转换词...
填空题

Cross Cultural Business Presentations
Within the business environment, understanding and coping with intercultural differences between people is critical to ensuring that interpersonal communication is successful.
Ⅰ. Language
— Be careful when it comes to slang, 1 or phrases
— Try and keep language simple
Ⅱ. Body Language
— Different perception of body language
A. Some cultures will 2 hand gestures and body languages
B. Some expect speakers to be less 3
— The use of gestures
A. Thumb up: different meanings in US and Iran
B. 4
— a sign of sincerity vs. an invasion of privacy
Ⅲ. Time
— Some cultures prefer a(n) 5 , timetabled approach
e.g. being late is negative
— Some are more 6
e.g. a start time is only a guide
Ⅳ. Emotions
— Expect certain amount of 7 or scrutiny
— Never get 8 , show frustration or display anger
Ⅴ. Style of Presentation
— Europeans: prefer information to be presented 9
— The US: prefers a much 10 presentation that is bottom-line orientated
Ⅵ. 11
— Some countries may not have the technical capabilities
— Some cultures prefer words and personality to a(n) 12 element in presentations
Ⅶ. Content
— Long term orientated cultures: excited about 13 and figures
— Other cultures: focus on 14 , accomplishments and experience
Ⅷ. Audience Participation
— Some cultures are willing to participate in exercises and Q&A sessions
— Audiences show respect in many ways
- Japanese: close their eyes while listening
- American: 15 when a good point is made
- Saudi: do nothing at all

答案： Use of Technology[解析] 讲座讲述的第六点是关于技术运用方面的注意事项，所以这里填Use of Tec...
填空题

Body Language in Business
Ⅰ. Importance of Body Language
— Give others a(n) 16
— Show our 17
— Find out what others really mean
Ⅱ. Five Types of Body Languages Explained
A. Posture
— Natural alignment of head and body
— Showing how one will 18 a situation
a. Posture of shoulders, arms, head and fists when standing shows whether you"re ready for or 19 a task.
b. Feet show whether your are extrovert or not
B. Space
— Taking up more space looks more 20
a. Standing ＞ sitting
b. Moving around: others might feel 21
c. Sitting: 22 ; arms at the side of the chair
d. Stand up over the phone
C. 23
— Holding one"s chin or scratching one"s face shows one has 24
— Cue to offer solutions
D. Facial expression
— Smile: feel 25
— Frown: 26 or unsure of something
— Get messages across with right facial expression
E. Eye contact
— Maintaining eye contact: an impression of confidence and 27
— Little eye contact: dislike, nervous, shy, or feel 28 to you
— Non-stop eye contact: stressful
— Wearing sunglasses: uncomfortable; attempts to hide one"s 29
— 30 : easier to be understood; confident

答案： superior[解析] 本题考查考生的转换能力。眼神接触不多表示对方不喜欢你或者对方很紧张、害羞；或者对方觉得地位比你...
填空题

Differences Between Cultures in Non-verbal Communications
Ⅰ. Cultural influence on nonverbal behaviour
— Low-context cultures think 31 is more important
— High-context cultures think 32
Ⅱ. 33
— America: women show fear, not anger; men show anger, not fear
— China & Japan: 34 are unacceptable to show overtly
— A smile of a Japanese person does not necessarily mean
35
— To understand the cultural 36 and values
will help interpret expressed emotions
Ⅲ. Facial expression
— Commonalities
a) 37 expressions: a lack of control
b) Too much smiling: 38
— Differences:
a) Asian cultures: 39 facial expression
b) Mediterranean cultures: 40 grief or sadness
c) American culture: men hide grief or sorrow
Ⅳ. Proxemics
— North Americans prefer 41 personal spaces than Europeans
— People who prefer closer spaces might see the attempt
to create more space as cold, condescending or 42
— Americans and Canadians feel 43
to rearrange furniture for a meeting
— Germans don"t agree with that
Ⅴ. 44
— America: take standing in lines seriously
— French: 45
— Armenia: one member of a family saves spots in a line for several others

答案： lack of interest[解析] 不同文化背景的人在交流时所习惯的空间距离会有差异，讲座提到，习惯近距离交流的人...
填空题

Cross Cultural Business Presentations
Within the business environment, understanding and coping with intercultural differences between people is critical to ensuring that interpersonal communication is successful.
Ⅰ. Language
— Be careful when it comes to slang, 1 or phrases
— Try and keep language simple
Ⅱ. Body Language
— Different perception of body language
A. Some cultures will 2 hand gestures and body languages
B. Some expect speakers to be less 3
— The use of gestures
A. Thumb up: different meanings in US and Iran
B. 4
— a sign of sincerity vs. an invasion of privacy
Ⅲ. Time
— Some cultures prefer a(n) 5 , timetabled approach
e.g. being late is negative
— Some are more 6
e.g. a start time is only a guide
Ⅳ. Emotions
— Expect certain amount of 7 or scrutiny
— Never get 8 , show frustration or display anger
Ⅴ. Style of Presentation
— Europeans: prefer information to be presented 9
— The US: prefers a much 10 presentation that is bottom-line orientated
Ⅵ. 11
— Some countries may not have the technical capabilities
— Some cultures prefer words and personality to a(n) 12 element in presentations
Ⅶ. Content
— Long term orientated cultures: excited about 13 and figures
— Other cultures: focus on 14 , accomplishments and experience
Ⅷ. Audience Participation
— Some cultures are willing to participate in exercises and Q&A sessions
— Audiences show respect in many ways
- Japanese: close their eyes while listening
- American: 15 when a good point is made
- Saudi: do nothing at all

答案： visual[解析] 在科技手段的使用上，有些文化不喜欢使用视觉辅助工具，他们认为口头表述和个人魅力更能说明问题。转折词...
填空题

Body Language in Business
Ⅰ. Importance of Body Language
— Give others a(n) 16
— Show our 17
— Find out what others really mean
Ⅱ. Five Types of Body Languages Explained
A. Posture
— Natural alignment of head and body
— Showing how one will 18 a situation
a. Posture of shoulders, arms, head and fists when standing shows whether you"re ready for or 19 a task.
b. Feet show whether your are extrovert or not
B. Space
— Taking up more space looks more 20
a. Standing ＞ sitting
b. Moving around: others might feel 21
c. Sitting: 22 ; arms at the side of the chair
d. Stand up over the phone
C. 23
— Holding one"s chin or scratching one"s face shows one has 24
— Cue to offer solutions
D. Facial expression
— Smile: feel 25
— Frown: 26 or unsure of something
— Get messages across with right facial expression
E. Eye contact
— Maintaining eye contact: an impression of confidence and 27
— Little eye contact: dislike, nervous, shy, or feel 28 to you
— Non-stop eye contact: stressful
— Wearing sunglasses: uncomfortable; attempts to hide one"s 29
— 30 : easier to be understood; confident

答案： identity[解析] 本题考查戴墨镜给人留下什么印象。讲座中提到，戴墨镜会让对方不舒服，觉得你企图隐藏身份。因此这里...
填空题

Differences Between Cultures in Non-verbal Communications
Ⅰ. Cultural influence on nonverbal behaviour
— Low-context cultures think 31 is more important
— High-context cultures think 32
Ⅱ. 33
— America: women show fear, not anger; men show anger, not fear
— China & Japan: 34 are unacceptable to show overtly
— A smile of a Japanese person does not necessarily mean
35
— To understand the cultural 36 and values
will help interpret expressed emotions
Ⅲ. Facial expression
— Commonalities
a) 37 expressions: a lack of control
b) Too much smiling: 38
— Differences:
a) Asian cultures: 39 facial expression
b) Mediterranean cultures: 40 grief or sadness
c) American culture: men hide grief or sorrow
Ⅳ. Proxemics
— North Americans prefer 41 personal spaces than Europeans
— People who prefer closer spaces might see the attempt
to create more space as cold, condescending or 42
— Americans and Canadians feel 43
to rearrange furniture for a meeting
— Germans don"t agree with that
Ⅴ. 44
— America: take standing in lines seriously
— French: 45
— Armenia: one member of a family saves spots in a line for several others

答案： necessary//natural[解析] 本题要求考生在理解原文意思的基础上进行概括。美国人与加拿大人对搬家具的态度...
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Cross Cultural Business Presentations
Within the business environment, understanding and coping with intercultural differences between people is critical to ensuring that interpersonal communication is successful.
Ⅰ. Language
— Be careful when it comes to slang, 1 or phrases
— Try and keep language simple
Ⅱ. Body Language
— Different perception of body language
A. Some cultures will 2 hand gestures and body languages
B. Some expect speakers to be less 3
— The use of gestures
A. Thumb up: different meanings in US and Iran
B. 4
— a sign of sincerity vs. an invasion of privacy
Ⅲ. Time
— Some cultures prefer a(n) 5 , timetabled approach
e.g. being late is negative
— Some are more 6
e.g. a start time is only a guide
Ⅳ. Emotions
— Expect certain amount of 7 or scrutiny
— Never get 8 , show frustration or display anger
Ⅴ. Style of Presentation
— Europeans: prefer information to be presented 9
— The US: prefers a much 10 presentation that is bottom-line orientated
Ⅵ. 11
— Some countries may not have the technical capabilities
— Some cultures prefer words and personality to a(n) 12 element in presentations
Ⅶ. Content
— Long term orientated cultures: excited about 13 and figures
— Other cultures: focus on 14 , accomplishments and experience
Ⅷ. Audience Participation
— Some cultures are willing to participate in exercises and Q&A sessions
— Audiences show respect in many ways
- Japanese: close their eyes while listening
- American: 15 when a good point is made
- Saudi: do nothing at all

答案： future projections // outlook[解析] 注重长远目标的文化更关注发言人对未来的展望及各种数据...
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Body Language in Business
Ⅰ. Importance of Body Language
— Give others a(n) 16
— Show our 17
— Find out what others really mean
Ⅱ. Five Types of Body Languages Explained
A. Posture
— Natural alignment of head and body
— Showing how one will 18 a situation
a. Posture of shoulders, arms, head and fists when standing shows whether you"re ready for or 19 a task.
b. Feet show whether your are extrovert or not
B. Space
— Taking up more space looks more 20
a. Standing ＞ sitting
b. Moving around: others might feel 21
c. Sitting: 22 ; arms at the side of the chair
d. Stand up over the phone
C. 23
— Holding one"s chin or scratching one"s face shows one has 24
— Cue to offer solutions
D. Facial expression
— Smile: feel 25
— Frown: 26 or unsure of something
— Get messages across with right facial expression
E. Eye contact
— Maintaining eye contact: an impression of confidence and 27
— Little eye contact: dislike, nervous, shy, or feel 28 to you
— Non-stop eye contact: stressful
— Wearing sunglasses: uncomfortable; attempts to hide one"s 29
— 30 : easier to be understood; confident

答案： Blinking less[解析] 关于眼神接触方面的建议，讲座中提到，眨眼会妨碍别人理解你所表达的内容，而少眨眼却能给...
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Differences Between Cultures in Non-verbal Communications
Ⅰ. Cultural influence on nonverbal behaviour
— Low-context cultures think 31 is more important
— High-context cultures think 32
Ⅱ. 33
— America: women show fear, not anger; men show anger, not fear
— China & Japan: 34 are unacceptable to show overtly
— A smile of a Japanese person does not necessarily mean
35
— To understand the cultural 36 and values
will help interpret expressed emotions
Ⅲ. Facial expression
— Commonalities
a) 37 expressions: a lack of control
b) Too much smiling: 38
— Differences:
a) Asian cultures: 39 facial expression
b) Mediterranean cultures: 40 grief or sadness
c) American culture: men hide grief or sorrow
Ⅳ. Proxemics
— North Americans prefer 41 personal spaces than Europeans
— People who prefer closer spaces might see the attempt
to create more space as cold, condescending or 42
— Americans and Canadians feel 43
to rearrange furniture for a meeting
— Germans don"t agree with that
Ⅴ. 44
— America: take standing in lines seriously
— French: 45
— Armenia: one member of a family saves spots in a line for several others

答案： Line-waiting behavio(u)r[解析] 讲座的最后一点是在排队行为上表现的差异，所以本题答案为Line...
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Cross Cultural Business Presentations
Within the business environment, understanding and coping with intercultural differences between people is critical to ensuring that interpersonal communication is successful.
Ⅰ. Language
— Be careful when it comes to slang, 1 or phrases
— Try and keep language simple
Ⅱ. Body Language
— Different perception of body language
A. Some cultures will 2 hand gestures and body languages
B. Some expect speakers to be less 3
— The use of gestures
A. Thumb up: different meanings in US and Iran
B. 4
— a sign of sincerity vs. an invasion of privacy
Ⅲ. Time
— Some cultures prefer a(n) 5 , timetabled approach
e.g. being late is negative
— Some are more 6
e.g. a start time is only a guide
Ⅳ. Emotions
— Expect certain amount of 7 or scrutiny
— Never get 8 , show frustration or display anger
Ⅴ. Style of Presentation
— Europeans: prefer information to be presented 9
— The US: prefers a much 10 presentation that is bottom-line orientated
Ⅵ. 11
— Some countries may not have the technical capabilities
— Some cultures prefer words and personality to a(n) 12 element in presentations
Ⅶ. Content
— Long term orientated cultures: excited about 13 and figures
— Other cultures: focus on 14 , accomplishments and experience
Ⅷ. Audience Participation
— Some cultures are willing to participate in exercises and Q&A sessions
— Audiences show respect in many ways
- Japanese: close their eyes while listening
- American: 15 when a good point is made
- Saudi: do nothing at all

答案： credentials[解析] 本题是关于演讲内容方面的注意事项，讲座先阐述了注重长远目标的文化对演讲内容的偏好，接着用...
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Differences Between Cultures in Non-verbal Communications
Ⅰ. Cultural influence on nonverbal behaviour
— Low-context cultures think 31 is more important
— High-context cultures think 32
Ⅱ. 33
— America: women show fear, not anger; men show anger, not fear
— China & Japan: 34 are unacceptable to show overtly
— A smile of a Japanese person does not necessarily mean
35
— To understand the cultural 36 and values
will help interpret expressed emotions
Ⅲ. Facial expression
— Commonalities
a) 37 expressions: a lack of control
b) Too much smiling: 38
— Differences:
a) Asian cultures: 39 facial expression
b) Mediterranean cultures: 40 grief or sadness
c) American culture: men hide grief or sorrow
Ⅳ. Proxemics
— North Americans prefer 41 personal spaces than Europeans
— People who prefer closer spaces might see the attempt
to create more space as cold, condescending or 42
— Americans and Canadians feel 43
to rearrange furniture for a meeting
— Germans don"t agree with that
Ⅴ. 44
— America: take standing in lines seriously
— French: 45
— Armenia: one member of a family saves spots in a line for several others

答案： line jumping//jump the queue[解析] 讲座中提到，美国人严肃对待排队，而法国人则有插队的习惯...
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Cross Cultural Business Presentations
Within the business environment, understanding and coping with intercultural differences between people is critical to ensuring that interpersonal communication is successful.
Ⅰ. Language
— Be careful when it comes to slang, 1 or phrases
— Try and keep language simple
Ⅱ. Body Language
— Different perception of body language
A. Some cultures will 2 hand gestures and body languages
B. Some expect speakers to be less 3
— The use of gestures
A. Thumb up: different meanings in US and Iran
B. 4
— a sign of sincerity vs. an invasion of privacy
Ⅲ. Time
— Some cultures prefer a(n) 5 , timetabled approach
e.g. being late is negative
— Some are more 6
e.g. a start time is only a guide
Ⅳ. Emotions
— Expect certain amount of 7 or scrutiny
— Never get 8 , show frustration or display anger
Ⅴ. Style of Presentation
— Europeans: prefer information to be presented 9
— The US: prefers a much 10 presentation that is bottom-line orientated
Ⅵ. 11
— Some countries may not have the technical capabilities
— Some cultures prefer words and personality to a(n) 12 element in presentations
Ⅶ. Content
— Long term orientated cultures: excited about 13 and figures
— Other cultures: focus on 14 , accomplishments and experience
Ⅷ. Audience Participation
— Some cultures are willing to participate in exercises and Q&A sessions
— Audiences show respect in many ways
- Japanese: close their eyes while listening
- American: 15 when a good point is made
- Saudi: do nothing at all

答案： clap(hands)[解析] 讲座罗列了三个国家的人听演讲时的不同表现。记笔记时最好竖着分行记录每个国家的情况。根据讲...
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