What will NOT be held at the hotel?

单项选择题

MEMOTo: Joseph Pruitt, Marketing Manager From: Carl Scallot, Marketing Director Date: January 12 Re: ProposalI reviewed your proposal this morning. Overall, you have some excellent ideas, but you will need to confirm your financial projections with Katherine. In addition, I have made some other recommendations, which you will find in an e-mail I have sent you.After you have revised your proposal, please contact me on my mobile phone at 555-1324. I will be out of the office until 2:30 p.m., but we can meet sometime later in the afternoon.Thanks.CarlWhy was the memo written

A．To discuss a product
B．To provide feedback
C．To introduce a client
D．To schedule a seminar

单项选择题

MEMOTo: Joseph Pruitt, Marketing Manager From: Carl Scallot, Marketing Director Date: January 12 Re: ProposalI reviewed your proposal this morning. Overall, you have some excellent ideas, but you will need to confirm your financial projections with Katherine. In addition, I have made some other recommendations, which you will find in an e-mail I have sent you.After you have revised your proposal, please contact me on my mobile phone at 555-1324. I will be out of the office until 2:30 p.m., but we can meet sometime later in the afternoon.Thanks.CarlWhat does Mr. Scallot ask Mr. Pruitt to do

A．Call him on the telephone
B．Meet him at a restaurant
C．Prepare a video presentation
D．Collect money from a customer

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TRANSATLANTIC IMPORTS INCORPORATEDDemos NikolaidisJolly Greek Grocer82 Armistice Avenue, Glendale, CAJuly 15Dear sir,This is a second reminder that your account with us is past due(please see the enclosed copy of the invoice). A payment of $320 was due two months ago on May 15. Please settle your account before August 1. Otherwise, we will have to turn the matter over to a collection agency. Should you wish to explore other payment options, you may call our accounts department at 555-0392. Our office is open from Monday to Friday, 9 a.m. to 5 p.m., and on Saturday from 9 a.m. to 12 p.m. Please ignore this letter if payment has already been sent.Thank you.Susan Crane Chief Accountant Transatlantic ImportsWhat is the purpose of the letter

A．To ask for a billing statement
B．To apologize for overcharging
C．To request a payment
D．To place an order

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TRANSATLANTIC IMPORTS INCORPORATEDDemos NikolaidisJolly Greek Grocer82 Armistice Avenue, Glendale, CAJuly 15Dear sir,This is a second reminder that your account with us is past due(please see the enclosed copy of the invoice). A payment of $320 was due two months ago on May 15. Please settle your account before August 1. Otherwise, we will have to turn the matter over to a collection agency. Should you wish to explore other payment options, you may call our accounts department at 555-0392. Our office is open from Monday to Friday, 9 a.m. to 5 p.m., and on Saturday from 9 a.m. to 12 p.m. Please ignore this letter if payment has already been sent.Thank you.Susan Crane Chief Accountant Transatlantic ImportsWhat is indicated in the letter

A．Transatlantic Imports is open seven days a week.
B．Mr. Nikolaidis has already mailed in his payment.
C．Transatlantic Imports operates a collection agency.
D．Mr. Nikolaidis has been previously contacted.

单项选择题

Pacific Shots
March 5 and 6 From 9 a.m. to 5 p.m. Location: The Landien Tower Exhibit CenterThe Omega Scuba Club invites you to a two-day photo exhibit featuring the Pacific Ocean’s natural wonders at the Landien Tower exhibit center. Explore the rich marine life of the world’s largest ocean through the lenses of our very own underwater photographers. The show will also feature the works of more than 20 renowned photographers, and is an event not to be missed!Omega chairperson and Wild Voyager photographer Allen Crowley will open the event with a short presentation on underwater photography. This will be followed by a guided tour of the exhibition area. Many of the photographers will be on hand to discuss their photographs and answer your questions. Admission is free and open to the public. For more information, please visit Omega Scuba Club’s Web site at www. omegadive.com.What is the announcement mainly about?

A．A diving lesson
B．A photography display
C．A leadership seminar
D．A sea exploration

单项选择题

Pacific Shots
March 5 and 6 From 9 a.m. to 5 p.m. Location: The Landien Tower Exhibit CenterThe Omega Scuba Club invites you to a two-day photo exhibit featuring the Pacific Ocean’s natural wonders at the Landien Tower exhibit center. Explore the rich marine life of the world’s largest ocean through the lenses of our very own underwater photographers. The show will also feature the works of more than 20 renowned photographers, and is an event not to be missed!Omega chairperson and Wild Voyager photographer Allen Crowley will open the event with a short presentation on underwater photography. This will be followed by a guided tour of the exhibition area. Many of the photographers will be on hand to discuss their photographs and answer your questions. Admission is free and open to the public. For more information, please visit Omega Scuba Club’s Web site at www. omegadive.com.What is mentioned about Allen Crowley?

A．He will conduct a guided tour.
B．He is the owner of a magazine.
C．He is the leader of an organization.
D．He will give a series of lectures.

单项选择题

The Bond Street Journal folds, to Reemerge OnlineHornbull Corporation has announced it will cease publication of The Bond Street Journal, effective January 1, ending the newspaper’s 60-year run as the nation’s leading source of financial news. On the company’s Web site, CEO Jack Diamond explains that the newspaper will continue to exist, but only in cyberspace. "With the excessively high cost of printing daily, the board of directors wisely decided to pursue an Internet-only strategy first proposed two years ago," he said. It was further revealed that The Bond Street Journal’s 200,000 subscribers would automatically receive free subscriptions to the online version of The Bond Street Journal.Hornbull will still publish its most popular monthly titles, Observer, Magnate, and Livret, which continue to enjoy significant newsstand sales. Among the remaining industry players, Deep Blue’s Oracle is expected to emerge as The Bond Street Journal’s successor, although most observers believe it is only a matter of time before all print publications make the transition online.Why did Hornbull Corporation decide to stop printing The Bond Street Journal?

A．Readership had gone down.
B．Consumers found it uninteresting.
C．The owner chose to retire.
D．Publishing it was too expensive.

单项选择题

Pacific Shots
March 5 and 6 From 9 a.m. to 5 p.m. Location: The Landien Tower Exhibit CenterThe Omega Scuba Club invites you to a two-day photo exhibit featuring the Pacific Ocean’s natural wonders at the Landien Tower exhibit center. Explore the rich marine life of the world’s largest ocean through the lenses of our very own underwater photographers. The show will also feature the works of more than 20 renowned photographers, and is an event not to be missed!Omega chairperson and Wild Voyager photographer Allen Crowley will open the event with a short presentation on underwater photography. This will be followed by a guided tour of the exhibition area. Many of the photographers will be on hand to discuss their photographs and answer your questions. Admission is free and open to the public. For more information, please visit Omega Scuba Club’s Web site at www. omegadive.com.What is stated about the event?

A．It is open to everyone.
B．It is held once every year.
C．It is organized by a travel agency.
D．It is sponsored by Wild Voyager.

单项选择题

The Bond Street Journal folds, to Reemerge OnlineHornbull Corporation has announced it will cease publication of The Bond Street Journal, effective January 1, ending the newspaper’s 60-year run as the nation’s leading source of financial news. On the company’s Web site, CEO Jack Diamond explains that the newspaper will continue to exist, but only in cyberspace. "With the excessively high cost of printing daily, the board of directors wisely decided to pursue an Internet-only strategy first proposed two years ago," he said. It was further revealed that The Bond Street Journal’s 200,000 subscribers would automatically receive free subscriptions to the online version of The Bond Street Journal.Hornbull will still publish its most popular monthly titles, Observer, Magnate, and Livret, which continue to enjoy significant newsstand sales. Among the remaining industry players, Deep Blue’s Oracle is expected to emerge as The Bond Street Journal’s successor, although most observers believe it is only a matter of time before all print publications make the transition online.What is NOT indicated in the article?

A．Free memberships to a site will be given.
B．Hornbull will continue to publish other titles.
C．Competitors are experiencing rising sales.
D．Experts believe printed materials will become obsolete.

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Sportswear Manufacturers Association of America(SMAA) SIXTH ANNUAL TRADERS CONVENTION Plebeian Center, 39 Larkspur Way, Jericho Springs, IL Thursday, June 4 - Sunday, June 7EVENT HIGHLIGHTSDAY ONE9 a.m. to 1 p.m. Introductory remarks and press conference with SMAA by outgoing president Dean Caldwell(Dorset Hotel)1 p.m. to 4 p.m. Networking event(Dorset Hotel) Trade show opens(Main Hall)DAY TWO9 a.m. to 7 p.m. Closed-door exhibit for industry professionals(Main Hall)DAY THREE9 a.m. to 12 p.m. Trade show opens to the public Special appearance by hockey hall-of-fame inductee Greg Hellman(Main Hall)12 p.m. to 4 p.m. Free basketball youth clinic hosted by legendary Iowa coach Tim Waterson (Activity Center)4 p.m. to 8 p.m. Raffle draw for all trade show participants and guests: prizes include autographed sports memorabilia, athletic wear, instructional videos, and more (Main Hall)DAY FOUR10 a.m. to 2 p.m. Autograph signing sessions and photo opportunities with visiting gold medalists(Activity Center)2 p.m. to 5 p.m. Final remarks, cocktail party and farewell banquet(Dorset Hotel)What is suggested about the event?

A．Some activities are limited to sportswear manufacturers.
B．There will be a farewell party for the president.
C．It is organized for sports athletes.
D．It will offer products at reduced prices to the public.

单项选择题

Sportswear Manufacturers Association of America(SMAA) SIXTH ANNUAL TRADERS CONVENTION Plebeian Center, 39 Larkspur Way, Jericho Springs, IL Thursday, June 4 - Sunday, June 7EVENT HIGHLIGHTSDAY ONE9 a.m. to 1 p.m. Introductory remarks and press conference with SMAA by outgoing president Dean Caldwell(Dorset Hotel)1 p.m. to 4 p.m. Networking event(Dorset Hotel) Trade show opens(Main Hall)DAY TWO9 a.m. to 7 p.m. Closed-door exhibit for industry professionals(Main Hall)DAY THREE9 a.m. to 12 p.m. Trade show opens to the public Special appearance by hockey hall-of-fame inductee Greg Hellman(Main Hall)12 p.m. to 4 p.m. Free basketball youth clinic hosted by legendary Iowa coach Tim Waterson (Activity Center)4 p.m. to 8 p.m. Raffle draw for all trade show participants and guests: prizes include autographed sports memorabilia, athletic wear, instructional videos, and more (Main Hall)DAY FOUR10 a.m. to 2 p.m. Autograph signing sessions and photo opportunities with visiting gold medalists(Activity Center)2 p.m. to 5 p.m. Final remarks, cocktail party and farewell banquet(Dorset Hotel)Why would hockey fans probably be interested in attending the event?

A．To obtain product samples
B．To bid on auctioned memorabilia
C．To see Mr. Hellman in person
D．To get Mr. Waterson’s autograph

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To: mildred.barrie@hostmost.comFrom: anthony.steadman@spotplan.comRe: Last WeekendDate: May 20Dear Ms. Barrie,On behalf of our CEO, Mr. Jenkins, and everyone else at SpotPlan, thank you for putting together such a stunning event for us last weekend in Redmond. We received many compliments from visitors who were visibly impressed with our booth exhibit. You really made our products stand out and your colorful displays attracted a lot of attendees. We had a 12 percent increase in orders, which we believe was partially thanks to your company’s incredible work.Due to our success, I’d like to offer your company the chance to assemble another exhibit for us at our next event in Atlanta this July. It will once again be for a trade fair, and although the venue will be smaller than the one in Redmond, we consider the event to be no less important. We will need you to make a few changes to the exhibits you did before, as we have some additional products to show. 1 will be flying up to New York in the next two weeks to attend a conference. Could 1 stop by your office to discuss the event with you? I hope to hear from you soon.Sincerely,Anthony Steadman Marketing Director SpotPlanWhy was the e-mail written?

A．To find a sponsor for a trade show
B．To schedule a product presentation
C．To thank a client for attending an event
D．To offer additional business

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To: mildred.barrie@hostmost.comFrom: anthony.steadman@spotplan.comRe: Last WeekendDate: May 20Dear Ms. Barrie,On behalf of our CEO, Mr. Jenkins, and everyone else at SpotPlan, thank you for putting together such a stunning event for us last weekend in Redmond. We received many compliments from visitors who were visibly impressed with our booth exhibit. You really made our products stand out and your colorful displays attracted a lot of attendees. We had a 12 percent increase in orders, which we believe was partially thanks to your company’s incredible work.Due to our success, I’d like to offer your company the chance to assemble another exhibit for us at our next event in Atlanta this July. It will once again be for a trade fair, and although the venue will be smaller than the one in Redmond, we consider the event to be no less important. We will need you to make a few changes to the exhibits you did before, as we have some additional products to show. 1 will be flying up to New York in the next two weeks to attend a conference. Could 1 stop by your office to discuss the event with you? I hope to hear from you soon.Sincerely,Anthony Steadman Marketing Director SpotPlanWhat does Mr. Steadman thank Ms. Barrie for?

A．Organizing a trade fair
B．Creating a product display
C．Speaking at an event
D．Assembling some equipment

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Sportswear Manufacturers Association of America(SMAA) SIXTH ANNUAL TRADERS CONVENTION Plebeian Center, 39 Larkspur Way, Jericho Springs, IL Thursday, June 4 - Sunday, June 7EVENT HIGHLIGHTSDAY ONE9 a.m. to 1 p.m. Introductory remarks and press conference with SMAA by outgoing president Dean Caldwell(Dorset Hotel)1 p.m. to 4 p.m. Networking event(Dorset Hotel) Trade show opens(Main Hall)DAY TWO9 a.m. to 7 p.m. Closed-door exhibit for industry professionals(Main Hall)DAY THREE9 a.m. to 12 p.m. Trade show opens to the public Special appearance by hockey hall-of-fame inductee Greg Hellman(Main Hall)12 p.m. to 4 p.m. Free basketball youth clinic hosted by legendary Iowa coach Tim Waterson (Activity Center)4 p.m. to 8 p.m. Raffle draw for all trade show participants and guests: prizes include autographed sports memorabilia, athletic wear, instructional videos, and more (Main Hall)DAY FOUR10 a.m. to 2 p.m. Autograph signing sessions and photo opportunities with visiting gold medalists(Activity Center)2 p.m. to 5 p.m. Final remarks, cocktail party and farewell banquet(Dorset Hotel)What will take place in the activity center?

A．A product demonstration
B．Sports classes
C．Career seminars
D．Team trials

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To: mildred.barrie@hostmost.comFrom: anthony.steadman@spotplan.comRe: Last WeekendDate: May 20Dear Ms. Barrie,On behalf of our CEO, Mr. Jenkins, and everyone else at SpotPlan, thank you for putting together such a stunning event for us last weekend in Redmond. We received many compliments from visitors who were visibly impressed with our booth exhibit. You really made our products stand out and your colorful displays attracted a lot of attendees. We had a 12 percent increase in orders, which we believe was partially thanks to your company’s incredible work.Due to our success, I’d like to offer your company the chance to assemble another exhibit for us at our next event in Atlanta this July. It will once again be for a trade fair, and although the venue will be smaller than the one in Redmond, we consider the event to be no less important. We will need you to make a few changes to the exhibits you did before, as we have some additional products to show. 1 will be flying up to New York in the next two weeks to attend a conference. Could 1 stop by your office to discuss the event with you? I hope to hear from you soon.Sincerely,Anthony Steadman Marketing Director SpotPlanWhat is suggested about Ms. Barrie?

A．She has a busy schedule.
B．She is unable to attend the fair.
C．She was recommended by an associate.
D．She works in New York.

单项选择题

Sportswear Manufacturers Association of America(SMAA) SIXTH ANNUAL TRADERS CONVENTION Plebeian Center, 39 Larkspur Way, Jericho Springs, IL Thursday, June 4 - Sunday, June 7EVENT HIGHLIGHTSDAY ONE9 a.m. to 1 p.m. Introductory remarks and press conference with SMAA by outgoing president Dean Caldwell(Dorset Hotel)1 p.m. to 4 p.m. Networking event(Dorset Hotel) Trade show opens(Main Hall)DAY TWO9 a.m. to 7 p.m. Closed-door exhibit for industry professionals(Main Hall)DAY THREE9 a.m. to 12 p.m. Trade show opens to the public Special appearance by hockey hall-of-fame inductee Greg Hellman(Main Hall)12 p.m. to 4 p.m. Free basketball youth clinic hosted by legendary Iowa coach Tim Waterson (Activity Center)4 p.m. to 8 p.m. Raffle draw for all trade show participants and guests: prizes include autographed sports memorabilia, athletic wear, instructional videos, and more (Main Hall)DAY FOUR10 a.m. to 2 p.m. Autograph signing sessions and photo opportunities with visiting gold medalists(Activity Center)2 p.m. to 5 p.m. Final remarks, cocktail party and farewell banquet(Dorset Hotel)What will NOT be held at the hotel?

A．A speech by the association’s president
B．A social gathering for attendees
C．A meeting with press members
D．Announcement of prize winners

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Noah’s Full Service Carwash in Geyserville Welcomes you to the neighborhood!For over 20 years, Noah’s has established itself as the leading chain of full-service car wash facilities in Pasadena County. We use state-of-the-art equipment, nonabrasive cleaners, and environmentally conscious methods.We do hope you will try us for your vehicle maintenance needs! To welcome you to the area, we are attaching a coupon for a markdown on any one of the following car wash packages, which you will need to present upon receiving the services:BASICRegular Price: $29.99Special Introductory Price: $19.99Foam wash, Hand dry, Glass cleaner, Tire polish
PREMIUMRegular Price: $39.99Special Introductory Price: $29.99Same as basic plus: Interior vacuum, Blow dry, Air-freshenerULTIMATERegular price: $49.99Special Introductory Price: $34.99Same as premium plus: Rainbow wash, Interior shampoo, Exterior wax We take all forms of payment with the exception of personal checks.What is mentioned about Noah’s?

A．It has just opened in Geyserville.
B．It does not accept credit cards.
C．It offers basic car repair services.
D．It has several branches in Pasadena.

单项选择题

Noah’s Full Service Carwash in Geyserville Welcomes you to the neighborhood!For over 20 years, Noah’s has established itself as the leading chain of full-service car wash facilities in Pasadena County. We use state-of-the-art equipment, nonabrasive cleaners, and environmentally conscious methods.We do hope you will try us for your vehicle maintenance needs! To welcome you to the area, we are attaching a coupon for a markdown on any one of the following car wash packages, which you will need to present upon receiving the services:BASICRegular Price: $29.99Special Introductory Price: $19.99Foam wash, Hand dry, Glass cleaner, Tire polish
PREMIUMRegular Price: $39.99Special Introductory Price: $29.99Same as basic plus: Interior vacuum, Blow dry, Air-freshenerULTIMATERegular price: $49.99Special Introductory Price: $34.99Same as premium plus: Rainbow wash, Interior shampoo, Exterior wax We take all forms of payment with the exception of personal checks.What is NOT a part of the premium service?

A．Rainbow wash
B．Air-freshener
C．Tire polish
D．Blow dry

单项选择题

Noah’s Full Service Carwash in Geyserville Welcomes you to the neighborhood!For over 20 years, Noah’s has established itself as the leading chain of full-service car wash facilities in Pasadena County. We use state-of-the-art equipment, nonabrasive cleaners, and environmentally conscious methods.We do hope you will try us for your vehicle maintenance needs! To welcome you to the area, we are attaching a coupon for a markdown on any one of the following car wash packages, which you will need to present upon receiving the services:BASICRegular Price: $29.99Special Introductory Price: $19.99Foam wash, Hand dry, Glass cleaner, Tire polish
PREMIUMRegular Price: $39.99Special Introductory Price: $29.99Same as basic plus: Interior vacuum, Blow dry, Air-freshenerULTIMATERegular price: $49.99Special Introductory Price: $34.99Same as premium plus: Rainbow wash, Interior shampoo, Exterior wax We take all forms of payment with the exception of personal checks.How can customers receive the special introductory price?

A．By paying in cash
B．By submitting a coupon
C．By purchasing a package offer
D．By trying out a new service

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Arthur to Boost Asia PresenceArthur Holdings has just revealed that it will be building three new shopping malls in Thailand, Vietnam, and Cambodia this year. The largest shopping mall developer in Southeast Asia plans to reserve $4 billion in capital for the project.During a press conference for the company’s upcoming stock offering, Arthur Holdings president Francis Brewster said the new malls are part of the firm’s two-year development plans. Last year, the firm opened malls in Myanmar and China despite the gloomy economy.Each of the three shopping malls will have an approximate area of 20,000 square meters. The malls to be established in Thailand and Vietnam will have convention halls and activity centers equipped with conference rooms, gymnasiums, bowling alleys, and movie theaters.According to Brewster, funding will be derived from recently sold bonds amounting to $3 billion, foreign loans, and proceeds of the upcoming stock offering.The president believes that Arthur’s notable achievements in the past year will help the company collect more capital when it auctions off new shares on Monday.According to financial figures released by Arthur Holdings last year, revenues from its Singapore operations grew 15 percent, to $250 million. Moreover, profits went up 20 percent, to $175 million."Arthur Holdings has proven itself to be a strong company in Asia. Because of this, we are expecting more people to invest in our rapidly growing business," Brewster said.What is mentioned about Arthur Holdings?

A．It owns a chain of shopping centers.
B．It is in need of additional staff.
C．It is seeking investment opportunities.
D．It operates online businesses.

单项选择题

Arthur to Boost Asia PresenceArthur Holdings has just revealed that it will be building three new shopping malls in Thailand, Vietnam, and Cambodia this year. The largest shopping mall developer in Southeast Asia plans to reserve $4 billion in capital for the project.During a press conference for the company’s upcoming stock offering, Arthur Holdings president Francis Brewster said the new malls are part of the firm’s two-year development plans. Last year, the firm opened malls in Myanmar and China despite the gloomy economy.Each of the three shopping malls will have an approximate area of 20,000 square meters. The malls to be established in Thailand and Vietnam will have convention halls and activity centers equipped with conference rooms, gymnasiums, bowling alleys, and movie theaters.According to Brewster, funding will be derived from recently sold bonds amounting to $3 billion, foreign loans, and proceeds of the upcoming stock offering.The president believes that Arthur’s notable achievements in the past year will help the company collect more capital when it auctions off new shares on Monday.According to financial figures released by Arthur Holdings last year, revenues from its Singapore operations grew 15 percent, to $250 million. Moreover, profits went up 20 percent, to $175 million."Arthur Holdings has proven itself to be a strong company in Asia. Because of this, we are expecting more people to invest in our rapidly growing business," Brewster said.What will NOT be included in Arthur’s Vietnam facility?

A．Conference areas
B．Museums
C．Theaters
D．Sports venues

单项选择题

Arthur to Boost Asia PresenceArthur Holdings has just revealed that it will be building three new shopping malls in Thailand, Vietnam, and Cambodia this year. The largest shopping mall developer in Southeast Asia plans to reserve $4 billion in capital for the project.During a press conference for the company’s upcoming stock offering, Arthur Holdings president Francis Brewster said the new malls are part of the firm’s two-year development plans. Last year, the firm opened malls in Myanmar and China despite the gloomy economy.Each of the three shopping malls will have an approximate area of 20,000 square meters. The malls to be established in Thailand and Vietnam will have convention halls and activity centers equipped with conference rooms, gymnasiums, bowling alleys, and movie theaters.According to Brewster, funding will be derived from recently sold bonds amounting to $3 billion, foreign loans, and proceeds of the upcoming stock offering.The president believes that Arthur’s notable achievements in the past year will help the company collect more capital when it auctions off new shares on Monday.According to financial figures released by Arthur Holdings last year, revenues from its Singapore operations grew 15 percent, to $250 million. Moreover, profits went up 20 percent, to $175 million."Arthur Holdings has proven itself to be a strong company in Asia. Because of this, we are expecting more people to invest in our rapidly growing business," Brewster said.The word "derived" in paragraph 4, line 1 is closest in meaning to

A．originated
B．generated
C．destined
D．departed

单项选择题

Arthur to Boost Asia PresenceArthur Holdings has just revealed that it will be building three new shopping malls in Thailand, Vietnam, and Cambodia this year. The largest shopping mall developer in Southeast Asia plans to reserve $4 billion in capital for the project.During a press conference for the company’s upcoming stock offering, Arthur Holdings president Francis Brewster said the new malls are part of the firm’s two-year development plans. Last year, the firm opened malls in Myanmar and China despite the gloomy economy.Each of the three shopping malls will have an approximate area of 20,000 square meters. The malls to be established in Thailand and Vietnam will have convention halls and activity centers equipped with conference rooms, gymnasiums, bowling alleys, and movie theaters.According to Brewster, funding will be derived from recently sold bonds amounting to $3 billion, foreign loans, and proceeds of the upcoming stock offering.The president believes that Arthur’s notable achievements in the past year will help the company collect more capital when it auctions off new shares on Monday.According to financial figures released by Arthur Holdings last year, revenues from its Singapore operations grew 15 percent, to $250 million. Moreover, profits went up 20 percent, to $175 million."Arthur Holdings has proven itself to be a strong company in Asia. Because of this, we are expecting more people to invest in our rapidly growing business," Brewster said.What does the company expect on Monday?

A．A loan approval
B．Additional funds
C．A growth in profits
D．Business proposals

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TO: Events StaffFROM: Marinella Garnet, Project ManagerSUBJECT: Upcoming SeminarDATE: September 23As announced at the recent meeting, our company is organizing a three-day business seminar on e-commerce.The seminar, to be held six months from now, will be attended by small and medium business owners wishing to learn how to sell their products and services on the Internet.In line with this, I have posted a list of seminar committees and their members on the bulletin board.The committees are as follows: Speakers Committee, Venue Committee, Food Committee, Marketing Committee, Registration CommitteeYou will notice that, except for the marketing committee, all committees are composed of new members. The marketing committee must coordinate with Mr. Donaldson, our marketing director, so that they will be familiar with the company’s new sponsorship packages. Since the seminar is free, I would like the marketing committee to look for many sponsors so that majority of the seminar’s costs may be assumed by income from advertisers. Make sure that sponsors are aware of the benefits they will receive in return for their assistance, including the use of their logos in promotional materials for the seminar.Furthermore, I also want the speakers committee to present a list of potential guest speakers. If possible, invite executives from online books, arts and crafts, computers, and clothing retailers.What is the topic of the seminar?

A．Employee management
B．Brand development
C．Online marketing
D．Event planning

单项选择题

TO: Events StaffFROM: Marinella Garnet, Project ManagerSUBJECT: Upcoming SeminarDATE: September 23As announced at the recent meeting, our company is organizing a three-day business seminar on e-commerce.The seminar, to be held six months from now, will be attended by small and medium business owners wishing to learn how to sell their products and services on the Internet.In line with this, I have posted a list of seminar committees and their members on the bulletin board.The committees are as follows: Speakers Committee, Venue Committee, Food Committee, Marketing Committee, Registration CommitteeYou will notice that, except for the marketing committee, all committees are composed of new members. The marketing committee must coordinate with Mr. Donaldson, our marketing director, so that they will be familiar with the company’s new sponsorship packages. Since the seminar is free, I would like the marketing committee to look for many sponsors so that majority of the seminar’s costs may be assumed by income from advertisers. Make sure that sponsors are aware of the benefits they will receive in return for their assistance, including the use of their logos in promotional materials for the seminar.Furthermore, I also want the speakers committee to present a list of potential guest speakers. If possible, invite executives from online books, arts and crafts, computers, and clothing retailers.What is mentioned about the committees?

A．They have yet to select team leaders.
B．They are composed of temporary employees.
C．They have been given different assignments.
D．They have limited budgets.

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Please make all checks payable to The Glass House. To report any problem, contact the sales representative who took your order by e-mail or by calling 555-9773. Thank you for your business! To: Robert Smith From: Abigail Hoffman Date: May 6 Subject: Order Attachment(s): Glass order e-mail Dear Mr. Smith, I would like to report an error in my latest glassware order with the reference number 200-367777. I specifically requested three cases of Rosetta champagne glasses in the previous e-mail I sent you. However, when my delivery arrived at the restaurant yesterday, I noticed that you gave me four cases, which was also incorrectly specified on the invoice that came with the delivery. In addition, when I opened the other boxes, I found that a couple of sherry glasses had broken stems. I will be returning the extra case, along with the sherry glasses, and expect that you will cover the cost of shipping. In addition, I ask that you replace the damaged items as soon as possible. My assistant manager, Catherine Simmons, will call you this afternoon to make any necessary arrangements. 1 have attached a copy of my last e-mail for your reference. 1 hope you will address my concerns immediately and take measures to prevent this from happening again. Sincerely, Abigail Hoffman Proprietor, Studio Bar and RestaurantWhat is indicated about the glasses ordered by Ms. Hoffman?

A．They are sold exclusive of taxes.
B．They were ordered within a promotional period.
C．They are popular brands on the market.
D．They were shipped to the client for free.

单项选择题

TO: Events StaffFROM: Marinella Garnet, Project ManagerSUBJECT: Upcoming SeminarDATE: September 23As announced at the recent meeting, our company is organizing a three-day business seminar on e-commerce.The seminar, to be held six months from now, will be attended by small and medium business owners wishing to learn how to sell their products and services on the Internet.In line with this, I have posted a list of seminar committees and their members on the bulletin board.The committees are as follows: Speakers Committee, Venue Committee, Food Committee, Marketing Committee, Registration CommitteeYou will notice that, except for the marketing committee, all committees are composed of new members. The marketing committee must coordinate with Mr. Donaldson, our marketing director, so that they will be familiar with the company’s new sponsorship packages. Since the seminar is free, I would like the marketing committee to look for many sponsors so that majority of the seminar’s costs may be assumed by income from advertisers. Make sure that sponsors are aware of the benefits they will receive in return for their assistance, including the use of their logos in promotional materials for the seminar.Furthermore, I also want the speakers committee to present a list of potential guest speakers. If possible, invite executives from online books, arts and crafts, computers, and clothing retailers.What are members of the marketing committee asked to do?

A．Consult a colleague
B．Send solicitation letters
C．Create client directories
D．Hire catering companies

单项选择题

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Please make all checks payable to The Glass House. To report any problem, contact the sales representative who took your order by e-mail or by calling 555-9773. Thank you for your business! To: Robert Smith From: Abigail Hoffman Date: May 6 Subject: Order Attachment(s): Glass order e-mail Dear Mr. Smith, I would like to report an error in my latest glassware order with the reference number 200-367777. I specifically requested three cases of Rosetta champagne glasses in the previous e-mail I sent you. However, when my delivery arrived at the restaurant yesterday, I noticed that you gave me four cases, which was also incorrectly specified on the invoice that came with the delivery. In addition, when I opened the other boxes, I found that a couple of sherry glasses had broken stems. I will be returning the extra case, along with the sherry glasses, and expect that you will cover the cost of shipping. In addition, I ask that you replace the damaged items as soon as possible. My assistant manager, Catherine Simmons, will call you this afternoon to make any necessary arrangements. 1 have attached a copy of my last e-mail for your reference. 1 hope you will address my concerns immediately and take measures to prevent this from happening again. Sincerely, Abigail Hoffman Proprietor, Studio Bar and RestaurantWhat is the e-mail mainly about?

A．An additional order
B．An inquiry about payment
C．Problems with a delivery
D．Price details of products

单项选择题

TO: Events StaffFROM: Marinella Garnet, Project ManagerSUBJECT: Upcoming SeminarDATE: September 23As announced at the recent meeting, our company is organizing a three-day business seminar on e-commerce.The seminar, to be held six months from now, will be attended by small and medium business owners wishing to learn how to sell their products and services on the Internet.In line with this, I have posted a list of seminar committees and their members on the bulletin board.The committees are as follows: Speakers Committee, Venue Committee, Food Committee, Marketing Committee, Registration CommitteeYou will notice that, except for the marketing committee, all committees are composed of new members. The marketing committee must coordinate with Mr. Donaldson, our marketing director, so that they will be familiar with the company’s new sponsorship packages. Since the seminar is free, I would like the marketing committee to look for many sponsors so that majority of the seminar’s costs may be assumed by income from advertisers. Make sure that sponsors are aware of the benefits they will receive in return for their assistance, including the use of their logos in promotional materials for the seminar.Furthermore, I also want the speakers committee to present a list of potential guest speakers. If possible, invite executives from online books, arts and crafts, computers, and clothing retailers.What is suggested about the seminar?

A．It will cost less than previous events.
B．It will take place over six days.
C．It will be sponsored by businesses.
D．It will be held at a marketing firm.

单项选择题

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Please make all checks payable to The Glass House. To report any problem, contact the sales representative who took your order by e-mail or by calling 555-9773. Thank you for your business! To: Robert Smith From: Abigail Hoffman Date: May 6 Subject: Order Attachment(s): Glass order e-mail Dear Mr. Smith, I would like to report an error in my latest glassware order with the reference number 200-367777. I specifically requested three cases of Rosetta champagne glasses in the previous e-mail I sent you. However, when my delivery arrived at the restaurant yesterday, I noticed that you gave me four cases, which was also incorrectly specified on the invoice that came with the delivery. In addition, when I opened the other boxes, I found that a couple of sherry glasses had broken stems. I will be returning the extra case, along with the sherry glasses, and expect that you will cover the cost of shipping. In addition, I ask that you replace the damaged items as soon as possible. My assistant manager, Catherine Simmons, will call you this afternoon to make any necessary arrangements. 1 have attached a copy of my last e-mail for your reference. 1 hope you will address my concerns immediately and take measures to prevent this from happening again. Sincerely, Abigail Hoffman Proprietor, Studio Bar and RestaurantWhat does Ms. Hoffman mention about her order?

A．She asked a sales agent for a discount.
B．She sent photographs of some glassware she requested.
C．She was specific about the quantity of products she wanted.
D．She gave special instructions regarding the packaging of merchandise.

单项选择题

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Vitruvian Gym As part of our 10th anniversary celebration, we are giving new members the chance to try out any of our fitness classes for free. If you sign up for membership anytime between June 1 and June 15, you will be eligible for one free session of the class of your choice. You will also receive a voucher that entitles you to a full body massage at our affiliate establishment, Triquetra Health Spa. Lastly, new members will get to choose a free gym bag from the two designs available. Below is the schedule of our classes:
HURRY! Take advantage of this opportunity and become a Vitruvian Gym member today! To: custserv@vitruviangym.com From: Sarah Leone Date: June 25 Subject: Special Rates I went to my complimentary class last Tuesday, June 20 and found the exercises to be enjoyable and extremely relaxing. Your instructor Melinda Yale was also very professional and accommodating. Given my positive experience, I would like to continue attending the class. Your advertisement indicated that special rates are available for those who register for a certain number of sessions. I am interested in registering for four. Can you please let me know what the rates are? Also, I brought my free gym bag to work the other day and received some compliments for it from my colleagues. As we were talking, I told them about signing up at your gym and some of them are now interested in joining. I understand your promotion has ended, but they would like to know whether there is some other enticement they could be offered to become a member. One of them was curious about the possibility of a group discount. Could you let me know whether such a thing is being offered at your gym? Thanks for your help, and I look forward to my classes at your facility. Sarah LeoneWhat is mentioned about Vitruvian Gym?

A．It is partnered with a spa.
B．It is launching a new branch in June.
C．It is celebrating 20 years of business.
D．It is open seven days a week.

单项选择题

TO: Events StaffFROM: Marinella Garnet, Project ManagerSUBJECT: Upcoming SeminarDATE: September 23As announced at the recent meeting, our company is organizing a three-day business seminar on e-commerce.The seminar, to be held six months from now, will be attended by small and medium business owners wishing to learn how to sell their products and services on the Internet.In line with this, I have posted a list of seminar committees and their members on the bulletin board.The committees are as follows: Speakers Committee, Venue Committee, Food Committee, Marketing Committee, Registration CommitteeYou will notice that, except for the marketing committee, all committees are composed of new members. The marketing committee must coordinate with Mr. Donaldson, our marketing director, so that they will be familiar with the company’s new sponsorship packages. Since the seminar is free, I would like the marketing committee to look for many sponsors so that majority of the seminar’s costs may be assumed by income from advertisers. Make sure that sponsors are aware of the benefits they will receive in return for their assistance, including the use of their logos in promotional materials for the seminar.Furthermore, I also want the speakers committee to present a list of potential guest speakers. If possible, invite executives from online books, arts and crafts, computers, and clothing retailers.What will the speakers committee most likely do?

A．Contact resource personnel
B．Survey online stores
C．Interview businessmen
D．Invite industry professionals

单项选择题

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Please make all checks payable to The Glass House. To report any problem, contact the sales representative who took your order by e-mail or by calling 555-9773. Thank you for your business! To: Robert Smith From: Abigail Hoffman Date: May 6 Subject: Order Attachment(s): Glass order e-mail Dear Mr. Smith, I would like to report an error in my latest glassware order with the reference number 200-367777. I specifically requested three cases of Rosetta champagne glasses in the previous e-mail I sent you. However, when my delivery arrived at the restaurant yesterday, I noticed that you gave me four cases, which was also incorrectly specified on the invoice that came with the delivery. In addition, when I opened the other boxes, I found that a couple of sherry glasses had broken stems. I will be returning the extra case, along with the sherry glasses, and expect that you will cover the cost of shipping. In addition, I ask that you replace the damaged items as soon as possible. My assistant manager, Catherine Simmons, will call you this afternoon to make any necessary arrangements. 1 have attached a copy of my last e-mail for your reference. 1 hope you will address my concerns immediately and take measures to prevent this from happening again. Sincerely, Abigail Hoffman Proprietor, Studio Bar and RestaurantWhat is Mr. Smith being asked to do?

A．Make further arrangements with Ms. Simmons
B．Deliver an extra case of sherry glasses
C．Request a full refund from the restaurant
D．Contact The Glass House’s warehouse

单项选择题

{{HTML}}VOLARE GIFT SHOP 343 Hedge Street, Hickory Hills, IL 60457 www.volaregifts.com March 28 Francesca Balaguer 3376 Bruce Avenue Maryland Heights, MO 63141 Dear Ms. Balaguer, It was great meeting you at the trade fair in Belgrade last week. As we discussed, I’m interested in purchasing some of your souvenir products for my gift shop in Rockford, Illinois. We haven’t been very pleased lately with the quality of merchandise from our current supplier. In fact, many of our customers have complained about the substandard items. I think that this is one of the reasons why our sales have recently declined. Viewing your exhibit at the trade fair, I was impressed not only with the quality of the materials that you use, but also with the intricate detail in each design. Enclosed with this letter is an order form that I downloaded from your Web site. Please let me know if you can produce the requested items for us. We are thinking of introducing your merchandise in time for the summer tourist season, when we get twice as many visitors to our location. If successful, we would be interested in developing a long-term business relationship with you. If you have any questions, do not hesitate to send me an e-mail at octavio.guzman@ volaregifts.com. Thank you and we look forward to hearing from you soon. Sincerely yours, Octavio Guzman Co-owner Volare Gift Shop To: Octavio Guzman From: Francesca Balaguer Date: April 15 Subject: Order Attachment(s): Sales invoice Contract Dear Mr. Guzman, I appreciate your interest in Terrestrial Crafts. I’m very grateful for your order considering that I started this business just a few months ago. My exhibit at the trade fair was a success, and I received proposals from several companies during the event. Since you ordered more than 50 different types of items from our catalog, it may take me longer than usual to finish making all of the items. However, I’ve recently hired five assistants to help me out with production, so I am confident we can send the items to you at the start of your busy season. Attached is a scanned copy of the signed contract, as well as the invoice for your order. For any inquiries, please give me a call at 555-0099. You may also check out our Web site for information on new products at www.terrestrialcrafts.com for any future orders. Thank you very much. Yours, Francesca BalaguerWhat is the main purpose of the letter?

A．To register for a trade fair
B．To ask about an upcoming tour
C．To change a product purchase
D．To inquire about ordering merchandise

单项选择题

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Vitruvian Gym As part of our 10th anniversary celebration, we are giving new members the chance to try out any of our fitness classes for free. If you sign up for membership anytime between June 1 and June 15, you will be eligible for one free session of the class of your choice. You will also receive a voucher that entitles you to a full body massage at our affiliate establishment, Triquetra Health Spa. Lastly, new members will get to choose a free gym bag from the two designs available. Below is the schedule of our classes:
HURRY! Take advantage of this opportunity and become a Vitruvian Gym member today! To: custserv@vitruviangym.com From: Sarah Leone Date: June 25 Subject: Special Rates I went to my complimentary class last Tuesday, June 20 and found the exercises to be enjoyable and extremely relaxing. Your instructor Melinda Yale was also very professional and accommodating. Given my positive experience, I would like to continue attending the class. Your advertisement indicated that special rates are available for those who register for a certain number of sessions. I am interested in registering for four. Can you please let me know what the rates are? Also, I brought my free gym bag to work the other day and received some compliments for it from my colleagues. As we were talking, I told them about signing up at your gym and some of them are now interested in joining. I understand your promotion has ended, but they would like to know whether there is some other enticement they could be offered to become a member. One of them was curious about the possibility of a group discount. Could you let me know whether such a thing is being offered at your gym? Thanks for your help, and I look forward to my classes at your facility. Sarah LeoneWhat is NOT a benefit for new members?

A．A sports bag
B．A free massage
C．A yoga mat
D．A trial class

单项选择题

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Please make all checks payable to The Glass House. To report any problem, contact the sales representative who took your order by e-mail or by calling 555-9773. Thank you for your business! To: Robert Smith From: Abigail Hoffman Date: May 6 Subject: Order Attachment(s): Glass order e-mail Dear Mr. Smith, I would like to report an error in my latest glassware order with the reference number 200-367777. I specifically requested three cases of Rosetta champagne glasses in the previous e-mail I sent you. However, when my delivery arrived at the restaurant yesterday, I noticed that you gave me four cases, which was also incorrectly specified on the invoice that came with the delivery. In addition, when I opened the other boxes, I found that a couple of sherry glasses had broken stems. I will be returning the extra case, along with the sherry glasses, and expect that you will cover the cost of shipping. In addition, I ask that you replace the damaged items as soon as possible. My assistant manager, Catherine Simmons, will call you this afternoon to make any necessary arrangements. 1 have attached a copy of my last e-mail for your reference. 1 hope you will address my concerns immediately and take measures to prevent this from happening again. Sincerely, Abigail Hoffman Proprietor, Studio Bar and RestaurantHow much should be subtracted from Ms. Hoffman’s bill?

A．$87.39
B．$86.90
C．$57.25
D．38

单项选择题

{{HTML}}VOLARE GIFT SHOP 343 Hedge Street, Hickory Hills, IL 60457 www.volaregifts.com March 28 Francesca Balaguer 3376 Bruce Avenue Maryland Heights, MO 63141 Dear Ms. Balaguer, It was great meeting you at the trade fair in Belgrade last week. As we discussed, I’m interested in purchasing some of your souvenir products for my gift shop in Rockford, Illinois. We haven’t been very pleased lately with the quality of merchandise from our current supplier. In fact, many of our customers have complained about the substandard items. I think that this is one of the reasons why our sales have recently declined. Viewing your exhibit at the trade fair, I was impressed not only with the quality of the materials that you use, but also with the intricate detail in each design. Enclosed with this letter is an order form that I downloaded from your Web site. Please let me know if you can produce the requested items for us. We are thinking of introducing your merchandise in time for the summer tourist season, when we get twice as many visitors to our location. If successful, we would be interested in developing a long-term business relationship with you. If you have any questions, do not hesitate to send me an e-mail at octavio.guzman@ volaregifts.com. Thank you and we look forward to hearing from you soon. Sincerely yours, Octavio Guzman Co-owner Volare Gift Shop To: Octavio Guzman From: Francesca Balaguer Date: April 15 Subject: Order Attachment(s): Sales invoice Contract Dear Mr. Guzman, I appreciate your interest in Terrestrial Crafts. I’m very grateful for your order considering that I started this business just a few months ago. My exhibit at the trade fair was a success, and I received proposals from several companies during the event. Since you ordered more than 50 different types of items from our catalog, it may take me longer than usual to finish making all of the items. However, I’ve recently hired five assistants to help me out with production, so I am confident we can send the items to you at the start of your busy season. Attached is a scanned copy of the signed contract, as well as the invoice for your order. For any inquiries, please give me a call at 555-0099. You may also check out our Web site for information on new products at www.terrestrialcrafts.com for any future orders. Thank you very much. Yours, Francesca BalaguerWhy is Mr. Guzman interested in Ms. Balaguer’s items?

A．They are being sold at reasonable prices.
B．They have been featured in a renowned magazine.
C．They have particularly detailed designs.
D．They have been recommended by his colleagues.

单项选择题

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Vitruvian Gym As part of our 10th anniversary celebration, we are giving new members the chance to try out any of our fitness classes for free. If you sign up for membership anytime between June 1 and June 15, you will be eligible for one free session of the class of your choice. You will also receive a voucher that entitles you to a full body massage at our affiliate establishment, Triquetra Health Spa. Lastly, new members will get to choose a free gym bag from the two designs available. Below is the schedule of our classes:
HURRY! Take advantage of this opportunity and become a Vitruvian Gym member today! To: custserv@vitruviangym.com From: Sarah Leone Date: June 25 Subject: Special Rates I went to my complimentary class last Tuesday, June 20 and found the exercises to be enjoyable and extremely relaxing. Your instructor Melinda Yale was also very professional and accommodating. Given my positive experience, I would like to continue attending the class. Your advertisement indicated that special rates are available for those who register for a certain number of sessions. I am interested in registering for four. Can you please let me know what the rates are? Also, I brought my free gym bag to work the other day and received some compliments for it from my colleagues. As we were talking, I told them about signing up at your gym and some of them are now interested in joining. I understand your promotion has ended, but they would like to know whether there is some other enticement they could be offered to become a member. One of them was curious about the possibility of a group discount. Could you let me know whether such a thing is being offered at your gym? Thanks for your help, and I look forward to my classes at your facility. Sarah LeoneWhat class did Ms. Leone most likely try out?

A．Yoga
B．Dance
C．Aerobics
D．Kickboxing

单项选择题

{{HTML}}VOLARE GIFT SHOP 343 Hedge Street, Hickory Hills, IL 60457 www.volaregifts.com March 28 Francesca Balaguer 3376 Bruce Avenue Maryland Heights, MO 63141 Dear Ms. Balaguer, It was great meeting you at the trade fair in Belgrade last week. As we discussed, I’m interested in purchasing some of your souvenir products for my gift shop in Rockford, Illinois. We haven’t been very pleased lately with the quality of merchandise from our current supplier. In fact, many of our customers have complained about the substandard items. I think that this is one of the reasons why our sales have recently declined. Viewing your exhibit at the trade fair, I was impressed not only with the quality of the materials that you use, but also with the intricate detail in each design. Enclosed with this letter is an order form that I downloaded from your Web site. Please let me know if you can produce the requested items for us. We are thinking of introducing your merchandise in time for the summer tourist season, when we get twice as many visitors to our location. If successful, we would be interested in developing a long-term business relationship with you. If you have any questions, do not hesitate to send me an e-mail at octavio.guzman@ volaregifts.com. Thank you and we look forward to hearing from you soon. Sincerely yours, Octavio Guzman Co-owner Volare Gift Shop To: Octavio Guzman From: Francesca Balaguer Date: April 15 Subject: Order Attachment(s): Sales invoice Contract Dear Mr. Guzman, I appreciate your interest in Terrestrial Crafts. I’m very grateful for your order considering that I started this business just a few months ago. My exhibit at the trade fair was a success, and I received proposals from several companies during the event. Since you ordered more than 50 different types of items from our catalog, it may take me longer than usual to finish making all of the items. However, I’ve recently hired five assistants to help me out with production, so I am confident we can send the items to you at the start of your busy season. Attached is a scanned copy of the signed contract, as well as the invoice for your order. For any inquiries, please give me a call at 555-0099. You may also check out our Web site for information on new products at www.terrestrialcrafts.com for any future orders. Thank you very much. Yours, Francesca BalaguerIn the letter, the word "substandard" in paragraph 2, line 2 is closest in meaning to

A．inexpensive
B．satisfactory
C．average
D．inferior

单项选择题

VYPERIAS COMPUTERS 254 Leviath Drive, Green Point, NSW 2251 (+612)555-9634Dear Ms. Dempsey,On behalf of Vyperias Computers, thank you for your business! We hope that you are completely satisfied with your purchase and that you will rely on us for all your computer needs. At Vyperias, we take steps to provide only the highest quality products and services, which is why we have had so many repeat customers over the last 15 years.We understand that our success relies upon our commitment to our customers, so we are always happy to hear your comments and suggestions on areas you feel need improvement. We would greatly appreciate it if you could take the time to fill out the enclosed feedback form and let us know about your experience using our products and services. One of our supervisors will get in touch with you regarding any concerns you might have:
Once again, thank you, and we are looking forward to hearing from you.Best regards,Jimmy CuevasDirector, Research and Development
Comments: I was very impressed with the service I received from your staff. The store representative who attended to me was friendly and patient when I was asking about the features of each laptop. His knowledge of computers really helped me in choosing a unit that is perfect for my lifestyle. However, I think your prices are a little more expensive than others. I was walking around the mall last weekend and learned that some stores are selling the laptop I bought from you at 10 percent less than what I paid for mine. Although I have no complaints about your services, your company might want to look into this matter more closely.How did you hear about us? I saw your advertisement in a newspaper.Could a Vyperias supervisor get in touch with you regarding your response? Sure, that is not a problem.Why was the letter written?

A．To give details about a transaction
B．To verify the cancellation of an order
C．To solicit information from a client
D．To announce the promotion of an employee

单项选择题

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Vitruvian Gym As part of our 10th anniversary celebration, we are giving new members the chance to try out any of our fitness classes for free. If you sign up for membership anytime between June 1 and June 15, you will be eligible for one free session of the class of your choice. You will also receive a voucher that entitles you to a full body massage at our affiliate establishment, Triquetra Health Spa. Lastly, new members will get to choose a free gym bag from the two designs available. Below is the schedule of our classes:
HURRY! Take advantage of this opportunity and become a Vitruvian Gym member today! To: custserv@vitruviangym.com From: Sarah Leone Date: June 25 Subject: Special Rates I went to my complimentary class last Tuesday, June 20 and found the exercises to be enjoyable and extremely relaxing. Your instructor Melinda Yale was also very professional and accommodating. Given my positive experience, I would like to continue attending the class. Your advertisement indicated that special rates are available for those who register for a certain number of sessions. I am interested in registering for four. Can you please let me know what the rates are? Also, I brought my free gym bag to work the other day and received some compliments for it from my colleagues. As we were talking, I told them about signing up at your gym and some of them are now interested in joining. I understand your promotion has ended, but they would like to know whether there is some other enticement they could be offered to become a member. One of them was curious about the possibility of a group discount. Could you let me know whether such a thing is being offered at your gym? Thanks for your help, and I look forward to my classes at your facility. Sarah LeoneWhat is indicated about Ms. Leone in the e-mail?

A．She lives close to the sports facility.
B．She has been a member for a long time.
C．She may qualify for a special rate.
D．She cannot attend a scheduled session.

单项选择题

{{HTML}}VOLARE GIFT SHOP 343 Hedge Street, Hickory Hills, IL 60457 www.volaregifts.com March 28 Francesca Balaguer 3376 Bruce Avenue Maryland Heights, MO 63141 Dear Ms. Balaguer, It was great meeting you at the trade fair in Belgrade last week. As we discussed, I’m interested in purchasing some of your souvenir products for my gift shop in Rockford, Illinois. We haven’t been very pleased lately with the quality of merchandise from our current supplier. In fact, many of our customers have complained about the substandard items. I think that this is one of the reasons why our sales have recently declined. Viewing your exhibit at the trade fair, I was impressed not only with the quality of the materials that you use, but also with the intricate detail in each design. Enclosed with this letter is an order form that I downloaded from your Web site. Please let me know if you can produce the requested items for us. We are thinking of introducing your merchandise in time for the summer tourist season, when we get twice as many visitors to our location. If successful, we would be interested in developing a long-term business relationship with you. If you have any questions, do not hesitate to send me an e-mail at octavio.guzman@ volaregifts.com. Thank you and we look forward to hearing from you soon. Sincerely yours, Octavio Guzman Co-owner Volare Gift Shop To: Octavio Guzman From: Francesca Balaguer Date: April 15 Subject: Order Attachment(s): Sales invoice Contract Dear Mr. Guzman, I appreciate your interest in Terrestrial Crafts. I’m very grateful for your order considering that I started this business just a few months ago. My exhibit at the trade fair was a success, and I received proposals from several companies during the event. Since you ordered more than 50 different types of items from our catalog, it may take me longer than usual to finish making all of the items. However, I’ve recently hired five assistants to help me out with production, so I am confident we can send the items to you at the start of your busy season. Attached is a scanned copy of the signed contract, as well as the invoice for your order. For any inquiries, please give me a call at 555-0099. You may also check out our Web site for information on new products at www.terrestrialcrafts.com for any future orders. Thank you very much. Yours, Francesca BalaguerWhat will most likely happen in the summer?

A．Some items will be delivered to a store.
B．Terrestrial Crafts will open a new branch in Illinois.
C．Volare Gift Shop will celebrate its first anniversary.
D．Some staff members will be given an orientation.

单项选择题

VYPERIAS COMPUTERS 254 Leviath Drive, Green Point, NSW 2251 (+612)555-9634Dear Ms. Dempsey,On behalf of Vyperias Computers, thank you for your business! We hope that you are completely satisfied with your purchase and that you will rely on us for all your computer needs. At Vyperias, we take steps to provide only the highest quality products and services, which is why we have had so many repeat customers over the last 15 years.We understand that our success relies upon our commitment to our customers, so we are always happy to hear your comments and suggestions on areas you feel need improvement. We would greatly appreciate it if you could take the time to fill out the enclosed feedback form and let us know about your experience using our products and services. One of our supervisors will get in touch with you regarding any concerns you might have:
Once again, thank you, and we are looking forward to hearing from you.Best regards,Jimmy CuevasDirector, Research and Development
Comments: I was very impressed with the service I received from your staff. The store representative who attended to me was friendly and patient when I was asking about the features of each laptop. His knowledge of computers really helped me in choosing a unit that is perfect for my lifestyle. However, I think your prices are a little more expensive than others. I was walking around the mall last weekend and learned that some stores are selling the laptop I bought from you at 10 percent less than what I paid for mine. Although I have no complaints about your services, your company might want to look into this matter more closely.How did you hear about us? I saw your advertisement in a newspaper.Could a Vyperias supervisor get in touch with you regarding your response? Sure, that is not a problem.In the letter, the word "regarding" in paragraph 2, line 5 is closest in meaning to

A．accepting
B．observing
C．applying
D．concerning

单项选择题

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Vitruvian Gym As part of our 10th anniversary celebration, we are giving new members the chance to try out any of our fitness classes for free. If you sign up for membership anytime between June 1 and June 15, you will be eligible for one free session of the class of your choice. You will also receive a voucher that entitles you to a full body massage at our affiliate establishment, Triquetra Health Spa. Lastly, new members will get to choose a free gym bag from the two designs available. Below is the schedule of our classes:
HURRY! Take advantage of this opportunity and become a Vitruvian Gym member today! To: custserv@vitruviangym.com From: Sarah Leone Date: June 25 Subject: Special Rates I went to my complimentary class last Tuesday, June 20 and found the exercises to be enjoyable and extremely relaxing. Your instructor Melinda Yale was also very professional and accommodating. Given my positive experience, I would like to continue attending the class. Your advertisement indicated that special rates are available for those who register for a certain number of sessions. I am interested in registering for four. Can you please let me know what the rates are? Also, I brought my free gym bag to work the other day and received some compliments for it from my colleagues. As we were talking, I told them about signing up at your gym and some of them are now interested in joining. I understand your promotion has ended, but they would like to know whether there is some other enticement they could be offered to become a member. One of them was curious about the possibility of a group discount. Could you let me know whether such a thing is being offered at your gym? Thanks for your help, and I look forward to my classes at your facility. Sarah LeoneWhat does Ms. Leone inquire about?

A．Where to buy a gym bag for a friend
B．Whether rates are reduced for groups
C．How to refer new members to the gym
D．When the next promotion event will be held

单项选择题

{{HTML}}VOLARE GIFT SHOP 343 Hedge Street, Hickory Hills, IL 60457 www.volaregifts.com March 28 Francesca Balaguer 3376 Bruce Avenue Maryland Heights, MO 63141 Dear Ms. Balaguer, It was great meeting you at the trade fair in Belgrade last week. As we discussed, I’m interested in purchasing some of your souvenir products for my gift shop in Rockford, Illinois. We haven’t been very pleased lately with the quality of merchandise from our current supplier. In fact, many of our customers have complained about the substandard items. I think that this is one of the reasons why our sales have recently declined. Viewing your exhibit at the trade fair, I was impressed not only with the quality of the materials that you use, but also with the intricate detail in each design. Enclosed with this letter is an order form that I downloaded from your Web site. Please let me know if you can produce the requested items for us. We are thinking of introducing your merchandise in time for the summer tourist season, when we get twice as many visitors to our location. If successful, we would be interested in developing a long-term business relationship with you. If you have any questions, do not hesitate to send me an e-mail at octavio.guzman@ volaregifts.com. Thank you and we look forward to hearing from you soon. Sincerely yours, Octavio Guzman Co-owner Volare Gift Shop To: Octavio Guzman From: Francesca Balaguer Date: April 15 Subject: Order Attachment(s): Sales invoice Contract Dear Mr. Guzman, I appreciate your interest in Terrestrial Crafts. I’m very grateful for your order considering that I started this business just a few months ago. My exhibit at the trade fair was a success, and I received proposals from several companies during the event. Since you ordered more than 50 different types of items from our catalog, it may take me longer than usual to finish making all of the items. However, I’ve recently hired five assistants to help me out with production, so I am confident we can send the items to you at the start of your busy season. Attached is a scanned copy of the signed contract, as well as the invoice for your order. For any inquiries, please give me a call at 555-0099. You may also check out our Web site for information on new products at www.terrestrialcrafts.com for any future orders. Thank you very much. Yours, Francesca BalaguerWhat is NOT suggested about Terrestrial Crafts?

A．It is a small family-run business.
B．It is a relatively new company.
C．It has a list of its merchandise for sale on a Web site.
D．It displayed its products at a recent event.

单项选择题

VYPERIAS COMPUTERS 254 Leviath Drive, Green Point, NSW 2251 (+612)555-9634Dear Ms. Dempsey,On behalf of Vyperias Computers, thank you for your business! We hope that you are completely satisfied with your purchase and that you will rely on us for all your computer needs. At Vyperias, we take steps to provide only the highest quality products and services, which is why we have had so many repeat customers over the last 15 years.We understand that our success relies upon our commitment to our customers, so we are always happy to hear your comments and suggestions on areas you feel need improvement. We would greatly appreciate it if you could take the time to fill out the enclosed feedback form and let us know about your experience using our products and services. One of our supervisors will get in touch with you regarding any concerns you might have:
Once again, thank you, and we are looking forward to hearing from you.Best regards,Jimmy CuevasDirector, Research and Development
Comments: I was very impressed with the service I received from your staff. The store representative who attended to me was friendly and patient when I was asking about the features of each laptop. His knowledge of computers really helped me in choosing a unit that is perfect for my lifestyle. However, I think your prices are a little more expensive than others. I was walking around the mall last weekend and learned that some stores are selling the laptop I bought from you at 10 percent less than what I paid for mine. Although I have no complaints about your services, your company might want to look into this matter more closely.How did you hear about us? I saw your advertisement in a newspaper.Could a Vyperias supervisor get in touch with you regarding your response? Sure, that is not a problem.What is NOT included in the survey Ms. Dempsey answered?

A．What she paid for her purchase
B．Her personal information
C．Her opinions about a store
D．How she learned about Vyperias

单项选择题

VYPERIAS COMPUTERS 254 Leviath Drive, Green Point, NSW 2251 (+612)555-9634Dear Ms. Dempsey,On behalf of Vyperias Computers, thank you for your business! We hope that you are completely satisfied with your purchase and that you will rely on us for all your computer needs. At Vyperias, we take steps to provide only the highest quality products and services, which is why we have had so many repeat customers over the last 15 years.We understand that our success relies upon our commitment to our customers, so we are always happy to hear your comments and suggestions on areas you feel need improvement. We would greatly appreciate it if you could take the time to fill out the enclosed feedback form and let us know about your experience using our products and services. One of our supervisors will get in touch with you regarding any concerns you might have:
Once again, thank you, and we are looking forward to hearing from you.Best regards,Jimmy CuevasDirector, Research and Development
Comments: I was very impressed with the service I received from your staff. The store representative who attended to me was friendly and patient when I was asking about the features of each laptop. His knowledge of computers really helped me in choosing a unit that is perfect for my lifestyle. However, I think your prices are a little more expensive than others. I was walking around the mall last weekend and learned that some stores are selling the laptop I bought from you at 10 percent less than what I paid for mine. Although I have no complaints about your services, your company might want to look into this matter more closely.How did you hear about us? I saw your advertisement in a newspaper.Could a Vyperias supervisor get in touch with you regarding your response? Sure, that is not a problem.What did Ms. Dempsey complain about?

A．The staff’s communication skills
B．The speed of delivery
C．The manager’s lack of expertise
D．The pricing of products

单项选择题

VYPERIAS COMPUTERS 254 Leviath Drive, Green Point, NSW 2251 (+612)555-9634Dear Ms. Dempsey,On behalf of Vyperias Computers, thank you for your business! We hope that you are completely satisfied with your purchase and that you will rely on us for all your computer needs. At Vyperias, we take steps to provide only the highest quality products and services, which is why we have had so many repeat customers over the last 15 years.We understand that our success relies upon our commitment to our customers, so we are always happy to hear your comments and suggestions on areas you feel need improvement. We would greatly appreciate it if you could take the time to fill out the enclosed feedback form and let us know about your experience using our products and services. One of our supervisors will get in touch with you regarding any concerns you might have:
Once again, thank you, and we are looking forward to hearing from you.Best regards,Jimmy CuevasDirector, Research and Development
Comments: I was very impressed with the service I received from your staff. The store representative who attended to me was friendly and patient when I was asking about the features of each laptop. His knowledge of computers really helped me in choosing a unit that is perfect for my lifestyle. However, I think your prices are a little more expensive than others. I was walking around the mall last weekend and learned that some stores are selling the laptop I bought from you at 10 percent less than what I paid for mine. Although I have no complaints about your services, your company might want to look into this matter more closely.How did you hear about us? I saw your advertisement in a newspaper.Could a Vyperias supervisor get in touch with you regarding your response? Sure, that is not a problem.Which supervisor will most likely contact Ms. Dempsey?

A．Oliver Kimball
B．Marcela Galvan
C．Glenn Sinclair
D．Crystal Werner

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