Body Language in Business
Ⅰ. Importance of Body Language
— Give others a(n)
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— Show our
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— Find out what others really mean
Ⅱ. Five Types of Body Languages Explained
A. Posture
— Natural alignment of head and body
— Showing how one will
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a situation
a. Posture of shoulders, arms, head and fists when standing shows whether you"re ready for or
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a task.
b. Feet show whether your are extrovert or not
B. Space
— Taking up more space looks more
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a. Standing > sitting
b. Moving around: others might feel
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c. Sitting:
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; arms at the side of the chair
d. Stand up over the phone
C.
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— Holding one"s chin or scratching one"s face shows one has
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— Cue to offer solutions
D. Facial expression
— Smile: feel
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— Frown:
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or unsure of something
— Get messages across with right facial expression
E. Eye contact
— Maintaining eye contact: an impression of confidence and
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— Little eye contact: dislike, nervous, shy, or feel
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to you
— Non-stop eye contact: stressful
— Wearing sunglasses: uncomfortable; attempts to hide one"s
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—
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: easier to be understood; confident