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单项选择题

What is the purpose of the call

A．To confirm a reservation
B．To take advantage of a promotion
C．To inquire about a room
D．To arrange for a tour
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Who most likely is the man

A．A tourist information agent
B．A store representative
C．A subway staff member
D．A bus driver
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What does the man say about the apartment

A．It is not yet available.
B．It is equipped with furniture.
C．It is close to the city center.
D．It is nearby a grocery store.
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What did the woman learn about during the training

A．Customer service
B．Time management
C．Employee benefits
D．Business accounting
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What are the speakers mainly discussing

A．A travel destination
B．Vacation plans
C．A tour agency
D．Weather conditions
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What does the man say about the apartmentWhat is the woman’s problem

A．She cannot afford the rent.
B．She needs to move out this weekend.
C．She hasn’t located a moving company.
D．She cannot get time off from work.
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Who most likely is the manWhat does the woman ask for

A．Directions to a retail outlet
B．Details about a discount
C．Information on sale items
D．Operational hours
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What did the woman learn about during the trainingWho most likely is Fran Allen

A．A new staff member
B．A company accountant
C．A training instructor
D．A potential client
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What are the speakers mainly discussingWhat is the man concerned about

A．He could not extend a project deadline.
B．He has to find a new office unit soon.
C．He has a very busy work schedule.
D．He could not join a research project.
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What does the man say about the apartmentWhat does the woman want to do

A．Renew a previous rental contract
B．Hire a moving company
C．Discuss a unit with her husband
D．Visit some other apartments
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Who most likely is the manWhat does the man suggest the woman do

A．Take a bus
B．Call back tomorrow
C．Come at a later time
D．Purchase a product
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What did the woman learn about during the trainingWhat does the woman say she will do

A．Apply for a managerial position
B．Share information she learned
C．Enter a training program
D．Develop a new sales strategy
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What are the speakers mainly discussingWhat will the speakers most likely do next

A．Confirm travel arrangements
B．Delay their flights
C．Make a hotel booking
D．Have a meal together
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What did the woman forget to do

A．Make dinner reservations
B．Get a food delivery
C．Attend a meeting
D．Find a menu
单项选择题

What did the woman forget to doWhat does the man say about the cafe

A．It has daily lunch specials.
B．It has not yet opened.
C．It provides fast service.
D．It just changed its menu.
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What did the woman forget to doWhat does the man offer to do

A．Place an order
B．Hire a chef
C．Postpone the meeting
D．Rearrange some chairs
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What is the purpose of the call

A．To confirm a reservation
B．To take advantage of a promotion
C．To inquire about a room
D．To arrange for a tour
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What is the purpose of the callWhat does the woman request

A．A booking cancellation
B．A room with a view
C．A special menu
D．A wake-up call
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What is the purpose of the callHow can guests receive a complimentary meal

A．By requesting vouchers at the front desk
B．By booking a visit during the off season
C．By staying a minimum number of nights
D．By reserving accommodations online
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Where do the speakers most likely work

A．At a fashion company
B．At a furniture store
C．At a supply shop
D．At an architectural firm
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Where do the speakers most likely workWhat did some consumers say about the product line

A．The prices were too high.
B．The designs were old-fashioned.
C．The quality was poor.
D．The colors were not bright enough.
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Where do the speakers most likely workWhat does the woman offer to do

A．Discontinue a product
B．Contact a factory
C．Lower the price of goods
D．Conduct another survey
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Why does the woman want to meet with Ms. Chung

A．To interview her for an article
B．To ask about a job position
C．To go over study results
D．To talk about subscription rates
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Why does the woman want to meet with Ms. ChungWhy is Ms. Chung unavailable

A．She is on the telephone.
B．She is speaking to a client.
C．She is conducting a presentation.
D．She is out of town.
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Why does the woman want to meet with Ms. ChungWhat does the man say about Upturn Magazine

A．It is available at newsstands.
B．He has read some of the content.
C．It is popular among his colleagues.
D．He is a long-time subscriber.
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What is the conversation mainly about

A．A production schedule
B．A pricing strategy
C．An advertising campaign
D．A group project
单项选择题

What is the conversation mainly aboutWhat does the man request the woman do

A．Submit some ideas
B．Attend an upcoming conference
C．Create a slogan
D．Assist him with a commercial
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What is the conversation mainly about

A．A shipping update
B．A weather report
C．A contract negotiation
D．An insurance policy
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What is the conversation mainly aboutWhat does the woman say she must do next

A．Write some e-mails
B．Make a phone call
C．Meet a coworker
D．Prepare a script
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What is the conversation mainly aboutWhat is the problem

A．The company does not have insurance.
B．Some items were delivered to the wrong address.
C．Poor weather conditions have caused a postponement.
D．A shipment was not cleared by customs.
单项选择题

What is the conversation mainly aboutWhy does the woman need a written notice

A．To adjust the timetable
B．To make a compensation request
C．To notify her superior of changes
D．To inform clients of delivery delays
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