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单项选择题

Questions 163-165 refer to the following notice.
To: All IH Employees
Subject: Project Team Volunteers Needed
Using the document created by Reed McKenzie’s Web Smart Strategy team, we have a solid foundation from which to build a successful Web Knowledge Curriculum for the DPI group. Building on this backbone, I would like to find a group of people to help me design a curriculum that excels in it’s creativity, design and functionality.
As a volunteer for this project, you will have the opportunity to determine the solution that keeps deployment on the forefront of web technology. For the purpose of the project, I would like to get the widest possible participation from the teams within DPI. As a result, please volunteer yourself, or recommend someone who can truly add value; someone whom you trust to design your professional development. I’d like a participant from each group, Desktop, Functions, ABA and BPA as well as balanced representation between Chicago and Sarasota.
If you’d like to think HUGE, present ideas that are outrageous, and develop solutions that are unparalleled, you belong on this team. Let’s make On impact together. Please respond to me via lotus notes by Monday, 12 October, 2009.What is the topic of this notice

A. Looking for volunteers for a project
B. Praising the Web Smart Strategy team
C. Declaring a new policy for a group of people
D. Finding a new way to communicate with all the employees
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你可能感兴趣的试题

单项选择题


Questions 153-154 refer to the following e-mail.
To: Tony Jockson
From: Human Resources
Date: July 14, 2009
Subject: Company Box Seats Available
Dear Mr. Jackson,
Can you tell your crew that several of our major customers: Stormgard Ltd, Unicorn Farming Inc. etc. have had to cancel their visits to Great Britain at the last minute due to pressing financial matters. Therefore, this leaves us with several empty seats for this weekend’s football match. Whoever would like to see this International Friendly between the German Professional teams should call Star-mail Personnel as soon as possible. To be fair it’s first come first serve and no more than four tickets to any one person.
Yours Truly
Human ResourcesWho can get free tickets

A. People who know Mr. Jackson
B. Employees who speak German
C. Employees from Tony’s company
D. Football fans
单项选择题


Questions 153-154 refer to the following e-mail.
To: Tony Jockson
From: Human Resources
Date: July 14, 2009
Subject: Company Box Seats Available
Dear Mr. Jackson,
Can you tell your crew that several of our major customers: Stormgard Ltd, Unicorn Farming Inc. etc. have had to cancel their visits to Great Britain at the last minute due to pressing financial matters. Therefore, this leaves us with several empty seats for this weekend’s football match. Whoever would like to see this International Friendly between the German Professional teams should call Star-mail Personnel as soon as possible. To be fair it’s first come first serve and no more than four tickets to any one person.
Yours Truly
Human ResourcesWhy have the clients canceled their visits

A. They dislike football.
B. They have no tickets.
C. They’re on strike.
D. They’re in financial troubles.
单项选择题

Questions 155-157 refer to the following poster.
OKANAGAN
University College
International Education
ESL Programs offered:
1. Fulltime language study, starts January, June, September
2. Study Tours—start times to be determined
3. University Transfer—where you enroll in "native" English
4. WWW online courses: TOEIC, TOEFL, and Pronunciation
Address: 1000 KLO Road, Kelowna, BC, Canada V1Y4X8
Contact us: Fax: 250-862-5432
E-mail: inted@okanagan, bc. caWhat do the letters "OUC" stand for

A. Okanagan University College
B. Okanagan College
C. Oh, you see
D. Ontario University College
单项选择题

Questions 155-157 refer to the following poster.
OKANAGAN
University College
International Education
ESL Programs offered:
1. Fulltime language study, starts January, June, September
2. Study Tours—start times to be determined
3. University Transfer—where you enroll in "native" English
4. WWW online courses: TOEIC, TOEFL, and Pronunciation
Address: 1000 KLO Road, Kelowna, BC, Canada V1Y4X8
Contact us: Fax: 250-862-5432
E-mail: inted@okanagan, bc. caWho is the intended audience of the four programs offered by OUC International Education

A. Domestic students only
B. Local students only
C. International students only
D. All non-English students
单项选择题

Questions 158-159 refer to the following itinerary.
Itinerary for President King
September 19-21, 2009
Monday, September 19
5:00 a.m. Arrive in San Francisco.
7:30 a.m. Leave San Francisco Airport on Delta Flight ·468 to Dallas.
10:45 a.m. Arrive in Dallas. Lyle Dole will meet you at the airport.
Lunch with Lyle and Steve Ackley.
3:00 p.m. Meeting with President Banner.
5:00 p.m. Reservation: Talbott Inn, 1914 Commerce street, Dallas, TX 75201,
(214) 555-2011, Confirmation # 15397B.
Tuesday, September 20
7:15 a.m. Leave Dallas Airport on TWA Flight # 303 to Chicago O’Hare Airport
10:35 a.m. Arrive in Chicago. Susan Marsh and Don Roberts will meet you at the airport.
Lunch with Susan Marsh and Don Roberts.
14:30 p.m. Board Meeting at the Executive Conference Center.
6:30 p.m. Dinner with Trustees. Reservations: Fargo Inn, 411 Adam Street, Chicago, IL
60632 (312)555-2411 Confirmation # 7765
Wednesday, September 21
8:00 a.m. Breakfast with Craig Docell and Margaret Schultz to discuss campus
recruitment.
10:00 a.m. Meeting with Bob Archer on HRD programs and Training schedules. Noon
Lunch with Chicago staff
4:15 p.m. Leave O’Hare Airport on Northwest flight # 1404 for San FranciscoWhich of the following statements is true according to the itinerary

A. President King is scheduled to meet with Yyle Dole to discuss campus recruitment.
B. President King will have a dinner with Trustees at Talbott Inn on September 20.
C. Susan Marsh and Don Roberts will meet President King at O’Hare Airport and have lunch with him.
D. President King will leave O’Hare Airport on Northwest flight # 1404 for Dallas.
单项选择题

Questions 155-157 refer to the following poster.
OKANAGAN
University College
International Education
ESL Programs offered:
1. Fulltime language study, starts January, June, September
2. Study Tours—start times to be determined
3. University Transfer—where you enroll in "native" English
4. WWW online courses: TOEIC, TOEFL, and Pronunciation
Address: 1000 KLO Road, Kelowna, BC, Canada V1Y4X8
Contact us: Fax: 250-862-5432
E-mail: inted@okanagan, bc. caWhich of the following language is used in the transfer courses allowed by OUC for international students

A. Their native language
B. The native language
C. A native language
D. The English Language
单项选择题

Questions 160-162 refer to the following notice


Graduate School of Business Administration
Interview Schedule
Master of Business Administration (English Program Class 18)
Academic Year 2/2009 (Forth Round)
__________________________________________
The Graduate School of Business Administration, National Institute of Development Administration (NID(A) has set a schedule to interview the applicants who have applied for the Master of Business Administration, English Program Class 18.
I. Day/Time for Interview (Applicants who have passed the written examination) September 14th, 2009 at 01:00-04:00 p.m. Bunchana Atthakorn Building 6th Floor.
ID. 524202310001-524202310007
No. Interview ID. Name-Surname
1 524202310001 Mr.Aphichet Diwattanakon
2 524202310002 Mr.Korneak Phutthasantitham
3 524202310003 Miss Pawanlada Kanburapa
4 524202310004 Miss Worasuda Woradet
5 524202310005 Mr.Kengkat Imsamrit
6 524202310006 Miss Phetcharee Chaonakaew
7 524202310007 Miss Pannapapas Lertpratchya
II. Day/Time for Interview (Scholarships) September 14th, 2009 at 01:00-04:00 p.m. Bunchana Atthakorn Building 8th Floor. ID. 524802310001-524802310005
No. Interview ID. Name-Surname
1 524202310001 Miss Daranee Lueangsophakon
2 524202310002 Miss Keswilai Songchaem
3 524202310003 Miss Kansuda Chaipon
4 524202310004 Mr.Peerapong Teerapian
5 524202310005 Miss Amporn Kaennakham
Each applicant must register 30 minutes before the start of his or her assigned time period.
Issued on September 2, 2009
(Associate Professor Aekkachai Nittayagasetwat, Ph. D.
Dean
School of Business AdministrationHow long will the interview planned to last for all applicants

A. A whole day of September 14th
B. Approximately three hours
C. Five hours
D. Four hours
单项选择题

Questions 158-159 refer to the following itinerary.
Itinerary for President King
September 19-21, 2009
Monday, September 19
5:00 a.m. Arrive in San Francisco.
7:30 a.m. Leave San Francisco Airport on Delta Flight ·468 to Dallas.
10:45 a.m. Arrive in Dallas. Lyle Dole will meet you at the airport.
Lunch with Lyle and Steve Ackley.
3:00 p.m. Meeting with President Banner.
5:00 p.m. Reservation: Talbott Inn, 1914 Commerce street, Dallas, TX 75201,
(214) 555-2011, Confirmation # 15397B.
Tuesday, September 20
7:15 a.m. Leave Dallas Airport on TWA Flight # 303 to Chicago O’Hare Airport
10:35 a.m. Arrive in Chicago. Susan Marsh and Don Roberts will meet you at the airport.
Lunch with Susan Marsh and Don Roberts.
14:30 p.m. Board Meeting at the Executive Conference Center.
6:30 p.m. Dinner with Trustees. Reservations: Fargo Inn, 411 Adam Street, Chicago, IL
60632 (312)555-2411 Confirmation # 7765
Wednesday, September 21
8:00 a.m. Breakfast with Craig Docell and Margaret Schultz to discuss campus
recruitment.
10:00 a.m. Meeting with Bob Archer on HRD programs and Training schedules. Noon
Lunch with Chicago staff
4:15 p.m. Leave O’Hare Airport on Northwest flight # 1404 for San FranciscoHow long will President King probably stay in Chicago

A. About three days
B. Exactly 48 hours
C. Only a whole day
D. Approximately 30 hours
单项选择题

Questions 163-165 refer to the following notice.
To: All IH Employees
Subject: Project Team Volunteers Needed
Using the document created by Reed McKenzie’s Web Smart Strategy team, we have a solid foundation from which to build a successful Web Knowledge Curriculum for the DPI group. Building on this backbone, I would like to find a group of people to help me design a curriculum that excels in it’s creativity, design and functionality.
As a volunteer for this project, you will have the opportunity to determine the solution that keeps deployment on the forefront of web technology. For the purpose of the project, I would like to get the widest possible participation from the teams within DPI. As a result, please volunteer yourself, or recommend someone who can truly add value; someone whom you trust to design your professional development. I’d like a participant from each group, Desktop, Functions, ABA and BPA as well as balanced representation between Chicago and Sarasota.
If you’d like to think HUGE, present ideas that are outrageous, and develop solutions that are unparalleled, you belong on this team. Let’s make On impact together. Please respond to me via lotus notes by Monday, 12 October, 2009.What is the topic of this notice

A. Looking for volunteers for a project
B. Praising the Web Smart Strategy team
C. Declaring a new policy for a group of people
D. Finding a new way to communicate with all the employees
单项选择题

Questions 166-169 refer to the following report.
Wolfe Constructions
121 Fifteenth Street Melbourne 200430
88880000 http.//www, Wolfecon. corn
Date: October 3,2009
To: Thomas S. Wolfe, President
From: Jack Evans, Project Manager
Subject: Progress on Hillcrest Apartments for September
Construction on the Hillcrest Apartment complex began on August 17 and fell behind schedule almost immediately because of the heavy rains that month.
Current Status
We have not been able to make up the time that we lost in August because of the continuing rain in September. Close supervision and some overtime have prevented us from falling farther behind. We are currently 18 days behind schedule, assuming crew size remains the same and overtime is limited to emergencies only.
The foundation for the entire complex is complete. Framing on the 14# townhouse and the gym is complete, and the framers will begin work on the two-bedroom units on Monday, October 6. The electrical and plumbing subcontractors will also begin work on Monday.
Expected Progress
If the weather holds through the rest of this month, I expect to be finished with framing, roofing, and siding by mid-November. That will allow us to begin work on the interiors before the winter rains begin.
One possible problem is the shortage of electricians. Our subcontractor has not been willing to consider providing an additional 5 workers to help us make up for some of the time we have lost. Delays on the electrical, will, of course, delay the finish work.
Nevertheless, when we move indoors, we should be able to reduce the total crew by more than 50 percent and begin using the framers and roofers on other projects.What is the main function of this report

A. Analyzing the reasons for the delay on the construction
B. Reporting the construction progress on Hillcrest Apartments
C. Asking the President Thomas S. Wolfe for help
D. Complaining about the bad weather on the constructing spot
单项选择题

Questions 160-162 refer to the following notice


Graduate School of Business Administration
Interview Schedule
Master of Business Administration (English Program Class 18)
Academic Year 2/2009 (Forth Round)
__________________________________________
The Graduate School of Business Administration, National Institute of Development Administration (NID(A) has set a schedule to interview the applicants who have applied for the Master of Business Administration, English Program Class 18.
I. Day/Time for Interview (Applicants who have passed the written examination) September 14th, 2009 at 01:00-04:00 p.m. Bunchana Atthakorn Building 6th Floor.
ID. 524202310001-524202310007
No. Interview ID. Name-Surname
1 524202310001 Mr.Aphichet Diwattanakon
2 524202310002 Mr.Korneak Phutthasantitham
3 524202310003 Miss Pawanlada Kanburapa
4 524202310004 Miss Worasuda Woradet
5 524202310005 Mr.Kengkat Imsamrit
6 524202310006 Miss Phetcharee Chaonakaew
7 524202310007 Miss Pannapapas Lertpratchya
II. Day/Time for Interview (Scholarships) September 14th, 2009 at 01:00-04:00 p.m. Bunchana Atthakorn Building 8th Floor. ID. 524802310001-524802310005
No. Interview ID. Name-Surname
1 524202310001 Miss Daranee Lueangsophakon
2 524202310002 Miss Keswilai Songchaem
3 524202310003 Miss Kansuda Chaipon
4 524202310004 Mr.Peerapong Teerapian
5 524202310005 Miss Amporn Kaennakham
Each applicant must register 30 minutes before the start of his or her assigned time period.
Issued on September 2, 2009
(Associate Professor Aekkachai Nittayagasetwat, Ph. D.
Dean
School of Business AdministrationWhat is the total number of the scholarship applicants and those who have passed the written examination

A. Seven
B. Five
C. Eleven
D. Twelve
单项选择题

Questions 163-165 refer to the following notice.
To: All IH Employees
Subject: Project Team Volunteers Needed
Using the document created by Reed McKenzie’s Web Smart Strategy team, we have a solid foundation from which to build a successful Web Knowledge Curriculum for the DPI group. Building on this backbone, I would like to find a group of people to help me design a curriculum that excels in it’s creativity, design and functionality.
As a volunteer for this project, you will have the opportunity to determine the solution that keeps deployment on the forefront of web technology. For the purpose of the project, I would like to get the widest possible participation from the teams within DPI. As a result, please volunteer yourself, or recommend someone who can truly add value; someone whom you trust to design your professional development. I’d like a participant from each group, Desktop, Functions, ABA and BPA as well as balanced representation between Chicago and Sarasota.
If you’d like to think HUGE, present ideas that are outrageous, and develop solutions that are unparalleled, you belong on this team. Let’s make On impact together. Please respond to me via lotus notes by Monday, 12 October, 2009.What is the basic qualifications of the Team volunteer

A. Desktop, Functions, ABA and BPA as well as balanced representation
B. Members of DPI group
C. Creativity, design and functionality
D. A solid foundation from Web Knowledge Curriculum
单项选择题

Questions 166-169 refer to the following report.
Wolfe Constructions
121 Fifteenth Street Melbourne 200430
88880000 http.//www, Wolfecon. corn
Date: October 3,2009
To: Thomas S. Wolfe, President
From: Jack Evans, Project Manager
Subject: Progress on Hillcrest Apartments for September
Construction on the Hillcrest Apartment complex began on August 17 and fell behind schedule almost immediately because of the heavy rains that month.
Current Status
We have not been able to make up the time that we lost in August because of the continuing rain in September. Close supervision and some overtime have prevented us from falling farther behind. We are currently 18 days behind schedule, assuming crew size remains the same and overtime is limited to emergencies only.
The foundation for the entire complex is complete. Framing on the 14# townhouse and the gym is complete, and the framers will begin work on the two-bedroom units on Monday, October 6. The electrical and plumbing subcontractors will also begin work on Monday.
Expected Progress
If the weather holds through the rest of this month, I expect to be finished with framing, roofing, and siding by mid-November. That will allow us to begin work on the interiors before the winter rains begin.
One possible problem is the shortage of electricians. Our subcontractor has not been willing to consider providing an additional 5 workers to help us make up for some of the time we have lost. Delays on the electrical, will, of course, delay the finish work.
Nevertheless, when we move indoors, we should be able to reduce the total crew by more than 50 percent and begin using the framers and roofers on other projects.What is the main reason for the delay of the construction on Hillcrest Apartments

A. The bad weather
B. Ineffective supervision
C. Deficient crew size
D. Complex geographical conditions
单项选择题

Questions 160-162 refer to the following notice


Graduate School of Business Administration
Interview Schedule
Master of Business Administration (English Program Class 18)
Academic Year 2/2009 (Forth Round)
__________________________________________
The Graduate School of Business Administration, National Institute of Development Administration (NID(A) has set a schedule to interview the applicants who have applied for the Master of Business Administration, English Program Class 18.
I. Day/Time for Interview (Applicants who have passed the written examination) September 14th, 2009 at 01:00-04:00 p.m. Bunchana Atthakorn Building 6th Floor.
ID. 524202310001-524202310007
No. Interview ID. Name-Surname
1 524202310001 Mr.Aphichet Diwattanakon
2 524202310002 Mr.Korneak Phutthasantitham
3 524202310003 Miss Pawanlada Kanburapa
4 524202310004 Miss Worasuda Woradet
5 524202310005 Mr.Kengkat Imsamrit
6 524202310006 Miss Phetcharee Chaonakaew
7 524202310007 Miss Pannapapas Lertpratchya
II. Day/Time for Interview (Scholarships) September 14th, 2009 at 01:00-04:00 p.m. Bunchana Atthakorn Building 8th Floor. ID. 524802310001-524802310005
No. Interview ID. Name-Surname
1 524202310001 Miss Daranee Lueangsophakon
2 524202310002 Miss Keswilai Songchaem
3 524202310003 Miss Kansuda Chaipon
4 524202310004 Mr.Peerapong Teerapian
5 524202310005 Miss Amporn Kaennakham
Each applicant must register 30 minutes before the start of his or her assigned time period.
Issued on September 2, 2009
(Associate Professor Aekkachai Nittayagasetwat, Ph. D.
Dean
School of Business AdministrationWhich of the following sentences is true according to the passage

A. The interview time is different for the scholarship applicants and those who have passed the written examination.
B. The interview site for the two types of applicants is the same.
C. The female applicants outnumber the male ones in each type of the applicants respectively.
D. The applicant may go to register exactly at his or her assigned time.
单项选择题

Questions 163-165 refer to the following notice.
To: All IH Employees
Subject: Project Team Volunteers Needed
Using the document created by Reed McKenzie’s Web Smart Strategy team, we have a solid foundation from which to build a successful Web Knowledge Curriculum for the DPI group. Building on this backbone, I would like to find a group of people to help me design a curriculum that excels in it’s creativity, design and functionality.
As a volunteer for this project, you will have the opportunity to determine the solution that keeps deployment on the forefront of web technology. For the purpose of the project, I would like to get the widest possible participation from the teams within DPI. As a result, please volunteer yourself, or recommend someone who can truly add value; someone whom you trust to design your professional development. I’d like a participant from each group, Desktop, Functions, ABA and BPA as well as balanced representation between Chicago and Sarasota.
If you’d like to think HUGE, present ideas that are outrageous, and develop solutions that are unparalleled, you belong on this team. Let’s make On impact together. Please respond to me via lotus notes by Monday, 12 October, 2009.What is the deadline of the notice above

A. Monday, 10 October, 2009
B. Friday, 12 October, 2008
C. 12 October, 2009
D. Monday, October 12, 2008
单项选择题

Questions 166-169 refer to the following report.
Wolfe Constructions
121 Fifteenth Street Melbourne 200430
88880000 http.//www, Wolfecon. corn
Date: October 3,2009
To: Thomas S. Wolfe, President
From: Jack Evans, Project Manager
Subject: Progress on Hillcrest Apartments for September
Construction on the Hillcrest Apartment complex began on August 17 and fell behind schedule almost immediately because of the heavy rains that month.
Current Status
We have not been able to make up the time that we lost in August because of the continuing rain in September. Close supervision and some overtime have prevented us from falling farther behind. We are currently 18 days behind schedule, assuming crew size remains the same and overtime is limited to emergencies only.
The foundation for the entire complex is complete. Framing on the 14# townhouse and the gym is complete, and the framers will begin work on the two-bedroom units on Monday, October 6. The electrical and plumbing subcontractors will also begin work on Monday.
Expected Progress
If the weather holds through the rest of this month, I expect to be finished with framing, roofing, and siding by mid-November. That will allow us to begin work on the interiors before the winter rains begin.
One possible problem is the shortage of electricians. Our subcontractor has not been willing to consider providing an additional 5 workers to help us make up for some of the time we have lost. Delays on the electrical, will, of course, delay the finish work.
Nevertheless, when we move indoors, we should be able to reduce the total crew by more than 50 percent and begin using the framers and roofers on other projects.Which of the following project had NOT been finished according to the report

A. Framing on the 14 # townhouse
B. The foundation for the whole complex
C. The electrical and plumbing work
D. Framing on the gym
单项选择题

Questions 166-169 refer to the following report.
Wolfe Constructions
121 Fifteenth Street Melbourne 200430
88880000 http.//www, Wolfecon. corn
Date: October 3,2009
To: Thomas S. Wolfe, President
From: Jack Evans, Project Manager
Subject: Progress on Hillcrest Apartments for September
Construction on the Hillcrest Apartment complex began on August 17 and fell behind schedule almost immediately because of the heavy rains that month.
Current Status
We have not been able to make up the time that we lost in August because of the continuing rain in September. Close supervision and some overtime have prevented us from falling farther behind. We are currently 18 days behind schedule, assuming crew size remains the same and overtime is limited to emergencies only.
The foundation for the entire complex is complete. Framing on the 14# townhouse and the gym is complete, and the framers will begin work on the two-bedroom units on Monday, October 6. The electrical and plumbing subcontractors will also begin work on Monday.
Expected Progress
If the weather holds through the rest of this month, I expect to be finished with framing, roofing, and siding by mid-November. That will allow us to begin work on the interiors before the winter rains begin.
One possible problem is the shortage of electricians. Our subcontractor has not been willing to consider providing an additional 5 workers to help us make up for some of the time we have lost. Delays on the electrical, will, of course, delay the finish work.
Nevertheless, when we move indoors, we should be able to reduce the total crew by more than 50 percent and begin using the framers and roofers on other projects.Which of the following sentences can be inferred from the report

A. The reporter will dismiss the subcontractor sooner or later.
B. It will probably need more crew when dealing with the work indoors.
C. The work will fall farther behind if there is no extra electricians being added.
D. The framing, roofing, and siding is likely to have been finished by the middle of October if weather permitted.
单项选择题

Questions 170-173 refer to the following advertisement.
Customer Service Coordinator—Job Overview
Company: Alpha Services seek two Administrative Coordinators
We aim to provide an enjoyable, friendly, and helpful shopping experience in an atmosphere that is both friendly and fun.
You will:
·provide prompt, courteous and knowledgeable service to all customers,
·resolve customer service issues appropriately and competently,
·audit and approve all necessary paperwork,
·train store assistants on customer service standards.
Personal requirements:
·strong organizational skills,
·ability to lead others,
·ability to make accurate and timely decisions under challenging conditions,
·self-motivation and ability to multi-task,
·high school diploma/GED preferred,
·excellent verbal and written communication skills,
·successful track record in training staff for customer service,
·excellent professional appearance,
·ability to work flexibly, including nights and weekends.
Job Benefits: In addition to our open atmosphere and supportive work environment, we are delighted to offer an excellent benefits package, including competitive salary, time-off in lieu for night work, and in-store discounts.In which sector does this job probably belong to

A. Health care
B. Finance
C. Manufacturing
D. Retail
单项选择题

Questions 174-175 refer to the following summary.
Summary of the New Models
Two alternative designs for a fuel cell powered car are presented.
Car A, which uses hydrogen fuel, is a sedan designed for the executive market. It provides extra luxury for the driver, but is spacious enough for family use. Car B, powered by hydrogen and oxygen, is a medium-sized hatchback which offers a range of features for the family. While both cars are efficient for short trips, they lack the range and speed desirable for tong journeys.
Both cars incorporate similar safety features and fulfill the design criteria of having low exhaust emissions and using environmentally-friendly materials; however, car B is recommended as it has slightly lower power consumption and is more economical to manufacture.Which of following statements is NOT the similarity between Car A and Car B

A. The safety features of Car A and B are of much resemblance.
B. They both have a desirable range and speed for long journeys.
C. Both share the features of low emission and friendliness to the environment.
D. Both cars are of high efficiency for short travels.
单项选择题

Questions 176-180 refer to the following article.
When gas station manager Roger Randolph realized it was costing him money each time someone filled up with $4 agallon gas, he hung a sign on his pumps: "No more credit cards." He may be the first in West Virginia to ban plastic, but gas station operators nationwide are reporting similar woes as higher prices translate into higher credit card fees the managers must pay, squeezing profits at the pump. "The more they buy, the more we lose," said Randolph, who manages Mr. Ed’s Chevron in St. Albans. "Gas prices go up, and our profits go down." His complaints target the so-called interchange fee—a percentage of the sale price paid to credit card companies on every transaction. The percentage is usually fixed at just under 2 percent but the dollar amount of the fee rises with the price of the goods or services. As gas tops $4 a gallon, that pushes fees toward 1O cents a gallon. Now stations, which typically mark up gasoline by 11 to 12 cents a gallon, are seeing profits shrink or even reverse. In a good month, Randolph’s small operation would yield a $60 profit on gasoline sales. But that’s been buried as soaring prices forced the station to pay about $500 a month in interchange fees. "At these prices, people aren’t making any money," said Jeff Lenard, spokesman for the National Association of Convenience Stores. "It’s brutal." Lenard’s group reports convenience stores paid roughly $7.6 billion in credit card fees last year, while making $3.4 billion in profits.
The credit card companies say fees are just part of the cost of doing business. MasterCard has capped interchange fees for gas purchases of $50 or more, said company spokeswoman Sharon Gamsin. Accepting MasterCard also gives gas stations "increased sales, greater security and convenience, lower labor costs, and speed for their customers at the pump," Gamsin said in an e-mail to the Associated Press. Visa argues that the fees are offset "by the tangible benefits to stations and their customers, such as the ability to pay at the pump," the company said in a statement to the AP.Which of the following sentences can best describe the main idea of this passage

A. The gas station operator begin to say "no" to credit cards.
B. It is not convenient for both the customer and gas station manager to use credit cards.
C. Why do customers prefer to use credit cards
D. How can small shops avoid customers using credit cards in the future
单项选择题

Questions 170-173 refer to the following advertisement.
Customer Service Coordinator—Job Overview
Company: Alpha Services seek two Administrative Coordinators
We aim to provide an enjoyable, friendly, and helpful shopping experience in an atmosphere that is both friendly and fun.
You will:
·provide prompt, courteous and knowledgeable service to all customers,
·resolve customer service issues appropriately and competently,
·audit and approve all necessary paperwork,
·train store assistants on customer service standards.
Personal requirements:
·strong organizational skills,
·ability to lead others,
·ability to make accurate and timely decisions under challenging conditions,
·self-motivation and ability to multi-task,
·high school diploma/GED preferred,
·excellent verbal and written communication skills,
·successful track record in training staff for customer service,
·excellent professional appearance,
·ability to work flexibly, including nights and weekends.
Job Benefits: In addition to our open atmosphere and supportive work environment, we are delighted to offer an excellent benefits package, including competitive salary, time-off in lieu for night work, and in-store discounts.Which of the following tasks does this job involve doing

A. Dealing with complaints
B. Ordering stock
C. Approving new brands
D. Market Researching
单项选择题

Questions 174-175 refer to the following summary.
Summary of the New Models
Two alternative designs for a fuel cell powered car are presented.
Car A, which uses hydrogen fuel, is a sedan designed for the executive market. It provides extra luxury for the driver, but is spacious enough for family use. Car B, powered by hydrogen and oxygen, is a medium-sized hatchback which offers a range of features for the family. While both cars are efficient for short trips, they lack the range and speed desirable for tong journeys.
Both cars incorporate similar safety features and fulfill the design criteria of having low exhaust emissions and using environmentally-friendly materials; however, car B is recommended as it has slightly lower power consumption and is more economical to manufacture.What is the writer’s attitude towards the two alternative designs of cars

A. Both are ideal for the customer to purchase.
B. Car A is the most appropriate for the manufacturer to produce.
C. Car B is a little more suitable both for the customer and the manufacturer.
D. He is quite confused.
单项选择题

Questions 170-173 refer to the following advertisement.
Customer Service Coordinator—Job Overview
Company: Alpha Services seek two Administrative Coordinators
We aim to provide an enjoyable, friendly, and helpful shopping experience in an atmosphere that is both friendly and fun.
You will:
·provide prompt, courteous and knowledgeable service to all customers,
·resolve customer service issues appropriately and competently,
·audit and approve all necessary paperwork,
·train store assistants on customer service standards.
Personal requirements:
·strong organizational skills,
·ability to lead others,
·ability to make accurate and timely decisions under challenging conditions,
·self-motivation and ability to multi-task,
·high school diploma/GED preferred,
·excellent verbal and written communication skills,
·successful track record in training staff for customer service,
·excellent professional appearance,
·ability to work flexibly, including nights and weekends.
Job Benefits: In addition to our open atmosphere and supportive work environment, we are delighted to offer an excellent benefits package, including competitive salary, time-off in lieu for night work, and in-store discounts.What must one have done before if he intends to apply for this job

A. Worked at night
B. Led an organization
C. Taught new workers
D. Completed company audits
单项选择题

Questions 176-180 refer to the following article.
When gas station manager Roger Randolph realized it was costing him money each time someone filled up with $4 agallon gas, he hung a sign on his pumps: "No more credit cards." He may be the first in West Virginia to ban plastic, but gas station operators nationwide are reporting similar woes as higher prices translate into higher credit card fees the managers must pay, squeezing profits at the pump. "The more they buy, the more we lose," said Randolph, who manages Mr. Ed’s Chevron in St. Albans. "Gas prices go up, and our profits go down." His complaints target the so-called interchange fee—a percentage of the sale price paid to credit card companies on every transaction. The percentage is usually fixed at just under 2 percent but the dollar amount of the fee rises with the price of the goods or services. As gas tops $4 a gallon, that pushes fees toward 1O cents a gallon. Now stations, which typically mark up gasoline by 11 to 12 cents a gallon, are seeing profits shrink or even reverse. In a good month, Randolph’s small operation would yield a $60 profit on gasoline sales. But that’s been buried as soaring prices forced the station to pay about $500 a month in interchange fees. "At these prices, people aren’t making any money," said Jeff Lenard, spokesman for the National Association of Convenience Stores. "It’s brutal." Lenard’s group reports convenience stores paid roughly $7.6 billion in credit card fees last year, while making $3.4 billion in profits.
The credit card companies say fees are just part of the cost of doing business. MasterCard has capped interchange fees for gas purchases of $50 or more, said company spokeswoman Sharon Gamsin. Accepting MasterCard also gives gas stations "increased sales, greater security and convenience, lower labor costs, and speed for their customers at the pump," Gamsin said in an e-mail to the Associated Press. Visa argues that the fees are offset "by the tangible benefits to stations and their customers, such as the ability to pay at the pump," the company said in a statement to the AP.Why do some gas station owners no longer accept credit cards

A. High credit card interchange fees.
B. They like the "instant gratification" of getting cash better.
C. Credit fraud.
D. Time-wasting
单项选择题

Questions 181-185 refer to the following memos.
From. The Managing Director
To: All Office Staff
Date: 27 April, 2009
Subject: Efficiency of Productivity in the Office
As a result of the productivity survey carried out in the factory, more rapid and more efficient ways of operating are now being applied. In the theory, productivity has been increased by over 50 percent. The management intends to apply these same methods to office staff in order to reduce costs. Our company must adapt in a competitive world. We aim to find ways of avoiding unnecessary actions by all staff. We therefore propose to pay a month’s extra pay to any person who in the management’s opinion has put forward the most practical suggestion to improve a particular office routine. All suggestions should be sent to MDS office before the end of month.

Dear Managing Director,
Following your memorandum of 27 April our department suggested that we should install the automatic coffee machines in the offices of each division, which we think would greatly help us with our work efficiency.
My personnel officer informally asked a representative sample of office workers a number of questions. He asked whether
1. they drank coffee during their break,
2. they made it themselves or brought it with them from home,
3. they would be in favor of a shorter coffee-break,
4. they would use an automatic coffee-machine if available.
We can summarize the results as follows:
1.65% said they enjoy a good cup of coffee,
2.0nly 5% brought their own coffee with them from home,
3.25% would be in favor of a shorter coffee-break and finishing earlier,
4.15% said they would use the automatic coffee-machine. But most added: if the coffee was cheap.
On 30 April, during a routine meeting with the chief union representative, I mentioned that in some departments the coffee-break was lasting a lot longer than is actually allowed. The representative’s answer was not very helpful. They had some ambiguity about it. She said the union would always insist on the coffee-break being left as it is. There is a point beyond which no negotiation would be possible without asking all the union members in the company their opinion.
In conclusion, it seems important to draw the board’s attention to possible difficulties which the rapid installation of coffee-machines could bring. We need to discuss the problem a little longer and with more people before taking any action, it would seem.
Sincerely yours,
Personnel ManagerWhat is the purpose of the memorandum

A. To install the coffee machine in the offices of each divisions
B. To ask the suggestions as to how to improve the office productivity
C. To improve the office productivity
D. To ask the office staff to improve the office productivity
单项选择题

Questions 176-180 refer to the following article.
When gas station manager Roger Randolph realized it was costing him money each time someone filled up with $4 agallon gas, he hung a sign on his pumps: "No more credit cards." He may be the first in West Virginia to ban plastic, but gas station operators nationwide are reporting similar woes as higher prices translate into higher credit card fees the managers must pay, squeezing profits at the pump. "The more they buy, the more we lose," said Randolph, who manages Mr. Ed’s Chevron in St. Albans. "Gas prices go up, and our profits go down." His complaints target the so-called interchange fee—a percentage of the sale price paid to credit card companies on every transaction. The percentage is usually fixed at just under 2 percent but the dollar amount of the fee rises with the price of the goods or services. As gas tops $4 a gallon, that pushes fees toward 1O cents a gallon. Now stations, which typically mark up gasoline by 11 to 12 cents a gallon, are seeing profits shrink or even reverse. In a good month, Randolph’s small operation would yield a $60 profit on gasoline sales. But that’s been buried as soaring prices forced the station to pay about $500 a month in interchange fees. "At these prices, people aren’t making any money," said Jeff Lenard, spokesman for the National Association of Convenience Stores. "It’s brutal." Lenard’s group reports convenience stores paid roughly $7.6 billion in credit card fees last year, while making $3.4 billion in profits.
The credit card companies say fees are just part of the cost of doing business. MasterCard has capped interchange fees for gas purchases of $50 or more, said company spokeswoman Sharon Gamsin. Accepting MasterCard also gives gas stations "increased sales, greater security and convenience, lower labor costs, and speed for their customers at the pump," Gamsin said in an e-mail to the Associated Press. Visa argues that the fees are offset "by the tangible benefits to stations and their customers, such as the ability to pay at the pump," the company said in a statement to the AP.How much profit does the average gas station owner make on a gallon of gas

A. About 2%
B. About $4
C. 11 to 12 cents
D. $60
单项选择题

Questions 170-173 refer to the following advertisement.
Customer Service Coordinator—Job Overview
Company: Alpha Services seek two Administrative Coordinators
We aim to provide an enjoyable, friendly, and helpful shopping experience in an atmosphere that is both friendly and fun.
You will:
·provide prompt, courteous and knowledgeable service to all customers,
·resolve customer service issues appropriately and competently,
·audit and approve all necessary paperwork,
·train store assistants on customer service standards.
Personal requirements:
·strong organizational skills,
·ability to lead others,
·ability to make accurate and timely decisions under challenging conditions,
·self-motivation and ability to multi-task,
·high school diploma/GED preferred,
·excellent verbal and written communication skills,
·successful track record in training staff for customer service,
·excellent professional appearance,
·ability to work flexibly, including nights and weekends.
Job Benefits: In addition to our open atmosphere and supportive work environment, we are delighted to offer an excellent benefits package, including competitive salary, time-off in lieu for night work, and in-store discounts.Which benefits does the job offer

A. Days off for working nights
B. Bonus for hitting targets
C. Out-store discounts
D. Subsidized travel to work
单项选择题

Questions 186-190 refer to the following letters.
Mr. John Simons
Personnel Department of Waiters Corporation
1058 Trenton Avenue, Columbus, Ohio 21667
November 4, 2008
2156 Kennewick Dr.
Bloomington, IN 32888
Dear Mr. John Simons,
I was pleased to see your advertisement for the position of Chief Accountant in the October 31 edition of World Star Newspaper.
I have been interested in your corporation for some time and have particularly noticed the recent achievements she has made with her product development program. The article by the CEO, Mr. Jefferson, in the Economic Review of February last year, gave some particular insights into development in this field.
I would like to apply for the position advertised. As well as holding the qualifications requested I also have relevant background that would make me a useful member of your corporation. Four years of college have trained me in accounting and full charge bookkeeping through trial balance. My 30 credits in accounting and courses in electronic data processing have equipped me to work with computer-based companies like yours. Training in business writing, human relations, and psychology should help me achieve solid rapport with them. And advanced studies in investment accounting will enable me to analyze the investing prospects from a planning perspective.
Because your company specializes in investment, my work experience could also be beneficial. After two years as a part-time financial analyst at George Commercial Group, I gained some practical knowledge in investment forecasting and decision-making. My accomplishments at that company were acknowledged by a substantial salary increase.
Mr. White, vice-manager of the City Bank, and other references on the enclosed resume will confirm you my potential for the accountant position.
At a time convenient for you, I would appreciate the opportunity to discuss my qualifications for beginning a career with Waiters Corporation. You may contact me at the cell phone number in the resume or the address on the letterhead.
Thank you for your consideration!
Sincerely yours,
Allen Porter
ENCLOSURE: Resume


November 16, 2008
Mr. Allen Porter
2156 Kennewick Dr.
Bloomington, IN 32888
Dear Mr. Porter,
We were pleased to receive your letter of inquiry and resume on November 8. In response to our job announcement, we received twenty applications from qualified accountants. Although we were impressed with your background, we are sorry to inform you that we have hired another applicant.
We wish you the best of luck in your job-hunting.
Thank you for your interest in the Walters Corporation.
　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　Sincerely,
　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　 John Simons
　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　 Personnel DiraetorWhat did Allen Porter major in

A. Business Writing
B. Psychology
C. Human relations
D. Accounting
单项选择题

Questions 181-185 refer to the following memos.
From. The Managing Director
To: All Office Staff
Date: 27 April, 2009
Subject: Efficiency of Productivity in the Office
As a result of the productivity survey carried out in the factory, more rapid and more efficient ways of operating are now being applied. In the theory, productivity has been increased by over 50 percent. The management intends to apply these same methods to office staff in order to reduce costs. Our company must adapt in a competitive world. We aim to find ways of avoiding unnecessary actions by all staff. We therefore propose to pay a month’s extra pay to any person who in the management’s opinion has put forward the most practical suggestion to improve a particular office routine. All suggestions should be sent to MDS office before the end of month.

Dear Managing Director,
Following your memorandum of 27 April our department suggested that we should install the automatic coffee machines in the offices of each division, which we think would greatly help us with our work efficiency.
My personnel officer informally asked a representative sample of office workers a number of questions. He asked whether
1. they drank coffee during their break,
2. they made it themselves or brought it with them from home,
3. they would be in favor of a shorter coffee-break,
4. they would use an automatic coffee-machine if available.
We can summarize the results as follows:
1.65% said they enjoy a good cup of coffee,
2.0nly 5% brought their own coffee with them from home,
3.25% would be in favor of a shorter coffee-break and finishing earlier,
4.15% said they would use the automatic coffee-machine. But most added: if the coffee was cheap.
On 30 April, during a routine meeting with the chief union representative, I mentioned that in some departments the coffee-break was lasting a lot longer than is actually allowed. The representative’s answer was not very helpful. They had some ambiguity about it. She said the union would always insist on the coffee-break being left as it is. There is a point beyond which no negotiation would be possible without asking all the union members in the company their opinion.
In conclusion, it seems important to draw the board’s attention to possible difficulties which the rapid installation of coffee-machines could bring. We need to discuss the problem a little longer and with more people before taking any action, it would seem.
Sincerely yours,
Personnel ManagerWhat is the award given by the people who have good suggestions

A. To have a month holiday
B. To have an extra month’s pay
C. To get a higher position in the company
D. To get another two months’ pay
单项选择题

Questions 191-195 refer to the following letters.
October 26,2009
Dr. Kathleen Wu, Director
Kathleen Management Consultants Inc.
210 Long Road, Melbourne, 200020
Dear Dr. Wu,
This letter confirms our phone conversation of October 25.
For a fee of ￥75,000, Kathleen Management Consultants will investigate the operations of the 15 Blue & White restaurants in Australia and recommend ways for Blue & White’s to increase efficiency and achieve higher profits. The subjects for in-depth study should include:a. Opening for breakfast;b. Restaurant operations; andc. Staff training programs.
I understand that you will complete the first report on the feasibility of our opening for breakfast no later than February 20 and that the other reports will follow at 60-day intervals. I agree to pay Kathleen Management Consultants ~25,000 upon receipt of each report.
Please call me if you have any difficulty gaining access to any of the necessary records at any of the restaurants. All the managers are expecting you, and we are very much looking forward to working with you on this project.
Sincerely,
William S. Macbeth, President

February 12, 2010
Mr William S. Macbeth, President
Blue & White Restaurants
120 Short Road, Melbourne, 200400
Dear Mr. Macbeth,
Here is the report you requested on October 26th studying the feasibility of opening for breakfast. Other members of Kathteen Management Consultant are in the process of researching and preparing the reports about your operations and training programs.
This report shows that with only a small investment in new equipment and a slight increase n personnel and associated expenses, Blue & White could increase its profits by about 20 percent simply by opening for breakfast.
Other fast-food chains have increased their profits that way, and Blue & White’s customers indicate that they would prefer breakfast at Blue& White to those restaurants currently offering breakfast.
At present, restaurants associated with the large motel chains capture most of the breakfast market. The well-known fast-food chains also capture a significant portion of that market. Our surveys show that many commuters who now eat at home, in one of the motel restaurants, or at one of the other fast-food establishments would prefer the quick service and comfortable atmosphere offered at Blue & White. The most common response from persons already familiar with Blue & White was "Definitely. Blue & White s Petter. "
I have enjoyed preparing this report for you, and I have learned some interesting things about the restaurant business and about Blue & White while working on it. Please call me directly at 5454-5455 when t can be, of further service.
Sincerely,
Kathleen WuWhat is Dr. Kathleen Wu’s attitude about Blue & White Restaurants’ opening for breakfast

A. Optimistic
B. Pessimistic
C. Critical
D. Negative
单项选择题

Questions 176-180 refer to the following article.
When gas station manager Roger Randolph realized it was costing him money each time someone filled up with $4 agallon gas, he hung a sign on his pumps: "No more credit cards." He may be the first in West Virginia to ban plastic, but gas station operators nationwide are reporting similar woes as higher prices translate into higher credit card fees the managers must pay, squeezing profits at the pump. "The more they buy, the more we lose," said Randolph, who manages Mr. Ed’s Chevron in St. Albans. "Gas prices go up, and our profits go down." His complaints target the so-called interchange fee—a percentage of the sale price paid to credit card companies on every transaction. The percentage is usually fixed at just under 2 percent but the dollar amount of the fee rises with the price of the goods or services. As gas tops $4 a gallon, that pushes fees toward 1O cents a gallon. Now stations, which typically mark up gasoline by 11 to 12 cents a gallon, are seeing profits shrink or even reverse. In a good month, Randolph’s small operation would yield a $60 profit on gasoline sales. But that’s been buried as soaring prices forced the station to pay about $500 a month in interchange fees. "At these prices, people aren’t making any money," said Jeff Lenard, spokesman for the National Association of Convenience Stores. "It’s brutal." Lenard’s group reports convenience stores paid roughly $7.6 billion in credit card fees last year, while making $3.4 billion in profits.
The credit card companies say fees are just part of the cost of doing business. MasterCard has capped interchange fees for gas purchases of $50 or more, said company spokeswoman Sharon Gamsin. Accepting MasterCard also gives gas stations "increased sales, greater security and convenience, lower labor costs, and speed for their customers at the pump," Gamsin said in an e-mail to the Associated Press. Visa argues that the fees are offset "by the tangible benefits to stations and their customers, such as the ability to pay at the pump," the company said in a statement to the AP.The word "shrink" in Paragraph 1, Line 13 is closest in meaning to ______.

A. decrease
B. hold steady
C. increase
D. go up and down
单项选择题

Questions 186-190 refer to the following letters.
Mr. John Simons
Personnel Department of Waiters Corporation
1058 Trenton Avenue, Columbus, Ohio 21667
November 4, 2008
2156 Kennewick Dr.
Bloomington, IN 32888
Dear Mr. John Simons,
I was pleased to see your advertisement for the position of Chief Accountant in the October 31 edition of World Star Newspaper.
I have been interested in your corporation for some time and have particularly noticed the recent achievements she has made with her product development program. The article by the CEO, Mr. Jefferson, in the Economic Review of February last year, gave some particular insights into development in this field.
I would like to apply for the position advertised. As well as holding the qualifications requested I also have relevant background that would make me a useful member of your corporation. Four years of college have trained me in accounting and full charge bookkeeping through trial balance. My 30 credits in accounting and courses in electronic data processing have equipped me to work with computer-based companies like yours. Training in business writing, human relations, and psychology should help me achieve solid rapport with them. And advanced studies in investment accounting will enable me to analyze the investing prospects from a planning perspective.
Because your company specializes in investment, my work experience could also be beneficial. After two years as a part-time financial analyst at George Commercial Group, I gained some practical knowledge in investment forecasting and decision-making. My accomplishments at that company were acknowledged by a substantial salary increase.
Mr. White, vice-manager of the City Bank, and other references on the enclosed resume will confirm you my potential for the accountant position.
At a time convenient for you, I would appreciate the opportunity to discuss my qualifications for beginning a career with Waiters Corporation. You may contact me at the cell phone number in the resume or the address on the letterhead.
Thank you for your consideration!
Sincerely yours,
Allen Porter
ENCLOSURE: Resume


November 16, 2008
Mr. Allen Porter
2156 Kennewick Dr.
Bloomington, IN 32888
Dear Mr. Porter,
We were pleased to receive your letter of inquiry and resume on November 8. In response to our job announcement, we received twenty applications from qualified accountants. Although we were impressed with your background, we are sorry to inform you that we have hired another applicant.
We wish you the best of luck in your job-hunting.
Thank you for your interest in the Walters Corporation.
　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　Sincerely,
　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　 John Simons
　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　 Personnel DiraetorWhere did Mr. Porter read the article of Mr. Jefferson, the CEO of Waiters Corporation

A. World Star Newspaper
B. A book published by the Waiters Company
C. A magazine named the Economic Review
D. George Commercial Group
单项选择题

Questions 181-185 refer to the following memos.
From. The Managing Director
To: All Office Staff
Date: 27 April, 2009
Subject: Efficiency of Productivity in the Office
As a result of the productivity survey carried out in the factory, more rapid and more efficient ways of operating are now being applied. In the theory, productivity has been increased by over 50 percent. The management intends to apply these same methods to office staff in order to reduce costs. Our company must adapt in a competitive world. We aim to find ways of avoiding unnecessary actions by all staff. We therefore propose to pay a month’s extra pay to any person who in the management’s opinion has put forward the most practical suggestion to improve a particular office routine. All suggestions should be sent to MDS office before the end of month.

Dear Managing Director,
Following your memorandum of 27 April our department suggested that we should install the automatic coffee machines in the offices of each division, which we think would greatly help us with our work efficiency.
My personnel officer informally asked a representative sample of office workers a number of questions. He asked whether
1. they drank coffee during their break,
2. they made it themselves or brought it with them from home,
3. they would be in favor of a shorter coffee-break,
4. they would use an automatic coffee-machine if available.
We can summarize the results as follows:
1.65% said they enjoy a good cup of coffee,
2.0nly 5% brought their own coffee with them from home,
3.25% would be in favor of a shorter coffee-break and finishing earlier,
4.15% said they would use the automatic coffee-machine. But most added: if the coffee was cheap.
On 30 April, during a routine meeting with the chief union representative, I mentioned that in some departments the coffee-break was lasting a lot longer than is actually allowed. The representative’s answer was not very helpful. They had some ambiguity about it. She said the union would always insist on the coffee-break being left as it is. There is a point beyond which no negotiation would be possible without asking all the union members in the company their opinion.
In conclusion, it seems important to draw the board’s attention to possible difficulties which the rapid installation of coffee-machines could bring. We need to discuss the problem a little longer and with more people before taking any action, it would seem.
Sincerely yours,
Personnel ManagerHow many percent of the people would be in favor of a shorter coffee-break and finishing earlier

A. 25%
B. 30%
C. 50%
D. 55%
单项选择题

Questions 176-180 refer to the following article.
When gas station manager Roger Randolph realized it was costing him money each time someone filled up with $4 agallon gas, he hung a sign on his pumps: "No more credit cards." He may be the first in West Virginia to ban plastic, but gas station operators nationwide are reporting similar woes as higher prices translate into higher credit card fees the managers must pay, squeezing profits at the pump. "The more they buy, the more we lose," said Randolph, who manages Mr. Ed’s Chevron in St. Albans. "Gas prices go up, and our profits go down." His complaints target the so-called interchange fee—a percentage of the sale price paid to credit card companies on every transaction. The percentage is usually fixed at just under 2 percent but the dollar amount of the fee rises with the price of the goods or services. As gas tops $4 a gallon, that pushes fees toward 1O cents a gallon. Now stations, which typically mark up gasoline by 11 to 12 cents a gallon, are seeing profits shrink or even reverse. In a good month, Randolph’s small operation would yield a $60 profit on gasoline sales. But that’s been buried as soaring prices forced the station to pay about $500 a month in interchange fees. "At these prices, people aren’t making any money," said Jeff Lenard, spokesman for the National Association of Convenience Stores. "It’s brutal." Lenard’s group reports convenience stores paid roughly $7.6 billion in credit card fees last year, while making $3.4 billion in profits.
The credit card companies say fees are just part of the cost of doing business. MasterCard has capped interchange fees for gas purchases of $50 or more, said company spokeswoman Sharon Gamsin. Accepting MasterCard also gives gas stations "increased sales, greater security and convenience, lower labor costs, and speed for their customers at the pump," Gamsin said in an e-mail to the Associated Press. Visa argues that the fees are offset "by the tangible benefits to stations and their customers, such as the ability to pay at the pump," the company said in a statement to the AP.What is the basic tone of the writer judging from the article

A. Critical
B. Negative
C. Positive
D. Objective
单项选择题

Questions 191-195 refer to the following letters.
October 26,2009
Dr. Kathleen Wu, Director
Kathleen Management Consultants Inc.
210 Long Road, Melbourne, 200020
Dear Dr. Wu,
This letter confirms our phone conversation of October 25.
For a fee of ￥75,000, Kathleen Management Consultants will investigate the operations of the 15 Blue & White restaurants in Australia and recommend ways for Blue & White’s to increase efficiency and achieve higher profits. The subjects for in-depth study should include:a. Opening for breakfast;b. Restaurant operations; andc. Staff training programs.
I understand that you will complete the first report on the feasibility of our opening for breakfast no later than February 20 and that the other reports will follow at 60-day intervals. I agree to pay Kathleen Management Consultants ~25,000 upon receipt of each report.
Please call me if you have any difficulty gaining access to any of the necessary records at any of the restaurants. All the managers are expecting you, and we are very much looking forward to working with you on this project.
Sincerely,
William S. Macbeth, President

February 12, 2010
Mr William S. Macbeth, President
Blue & White Restaurants
120 Short Road, Melbourne, 200400
Dear Mr. Macbeth,
Here is the report you requested on October 26th studying the feasibility of opening for breakfast. Other members of Kathteen Management Consultant are in the process of researching and preparing the reports about your operations and training programs.
This report shows that with only a small investment in new equipment and a slight increase n personnel and associated expenses, Blue & White could increase its profits by about 20 percent simply by opening for breakfast.
Other fast-food chains have increased their profits that way, and Blue & White’s customers indicate that they would prefer breakfast at Blue& White to those restaurants currently offering breakfast.
At present, restaurants associated with the large motel chains capture most of the breakfast market. The well-known fast-food chains also capture a significant portion of that market. Our surveys show that many commuters who now eat at home, in one of the motel restaurants, or at one of the other fast-food establishments would prefer the quick service and comfortable atmosphere offered at Blue & White. The most common response from persons already familiar with Blue & White was "Definitely. Blue & White s Petter. "
I have enjoyed preparing this report for you, and I have learned some interesting things about the restaurant business and about Blue & White while working on it. Please call me directly at 5454-5455 when t can be, of further service.
Sincerely,
Kathleen WuWhat is the deadline of Dr. Kathleen Wu submitting the reports on the operations and training programs for Blue & White Restaurants

A. February 20
B. April 13
C. April 21
D. February 12
单项选择题

Questions 186-190 refer to the following letters.
Mr. John Simons
Personnel Department of Waiters Corporation
1058 Trenton Avenue, Columbus, Ohio 21667
November 4, 2008
2156 Kennewick Dr.
Bloomington, IN 32888
Dear Mr. John Simons,
I was pleased to see your advertisement for the position of Chief Accountant in the October 31 edition of World Star Newspaper.
I have been interested in your corporation for some time and have particularly noticed the recent achievements she has made with her product development program. The article by the CEO, Mr. Jefferson, in the Economic Review of February last year, gave some particular insights into development in this field.
I would like to apply for the position advertised. As well as holding the qualifications requested I also have relevant background that would make me a useful member of your corporation. Four years of college have trained me in accounting and full charge bookkeeping through trial balance. My 30 credits in accounting and courses in electronic data processing have equipped me to work with computer-based companies like yours. Training in business writing, human relations, and psychology should help me achieve solid rapport with them. And advanced studies in investment accounting will enable me to analyze the investing prospects from a planning perspective.
Because your company specializes in investment, my work experience could also be beneficial. After two years as a part-time financial analyst at George Commercial Group, I gained some practical knowledge in investment forecasting and decision-making. My accomplishments at that company were acknowledged by a substantial salary increase.
Mr. White, vice-manager of the City Bank, and other references on the enclosed resume will confirm you my potential for the accountant position.
At a time convenient for you, I would appreciate the opportunity to discuss my qualifications for beginning a career with Waiters Corporation. You may contact me at the cell phone number in the resume or the address on the letterhead.
Thank you for your consideration!
Sincerely yours,
Allen Porter
ENCLOSURE: Resume


November 16, 2008
Mr. Allen Porter
2156 Kennewick Dr.
Bloomington, IN 32888
Dear Mr. Porter,
We were pleased to receive your letter of inquiry and resume on November 8. In response to our job announcement, we received twenty applications from qualified accountants. Although we were impressed with your background, we are sorry to inform you that we have hired another applicant.
We wish you the best of luck in your job-hunting.
Thank you for your interest in the Walters Corporation.
　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　Sincerely,
　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　 John Simons
　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　 Personnel DiraetorWhat can we infer from Mr. Porter’s letter

A. He must have done very well in the major learning at college.
B. He has no work experience.
C. He graduated from college with a master degree.
D. He is not very confident in getting the position.
单项选择题

Questions 181-185 refer to the following memos.
From. The Managing Director
To: All Office Staff
Date: 27 April, 2009
Subject: Efficiency of Productivity in the Office
As a result of the productivity survey carried out in the factory, more rapid and more efficient ways of operating are now being applied. In the theory, productivity has been increased by over 50 percent. The management intends to apply these same methods to office staff in order to reduce costs. Our company must adapt in a competitive world. We aim to find ways of avoiding unnecessary actions by all staff. We therefore propose to pay a month’s extra pay to any person who in the management’s opinion has put forward the most practical suggestion to improve a particular office routine. All suggestions should be sent to MDS office before the end of month.

Dear Managing Director,
Following your memorandum of 27 April our department suggested that we should install the automatic coffee machines in the offices of each division, which we think would greatly help us with our work efficiency.
My personnel officer informally asked a representative sample of office workers a number of questions. He asked whether
1. they drank coffee during their break,
2. they made it themselves or brought it with them from home,
3. they would be in favor of a shorter coffee-break,
4. they would use an automatic coffee-machine if available.
We can summarize the results as follows:
1.65% said they enjoy a good cup of coffee,
2.0nly 5% brought their own coffee with them from home,
3.25% would be in favor of a shorter coffee-break and finishing earlier,
4.15% said they would use the automatic coffee-machine. But most added: if the coffee was cheap.
On 30 April, during a routine meeting with the chief union representative, I mentioned that in some departments the coffee-break was lasting a lot longer than is actually allowed. The representative’s answer was not very helpful. They had some ambiguity about it. She said the union would always insist on the coffee-break being left as it is. There is a point beyond which no negotiation would be possible without asking all the union members in the company their opinion.
In conclusion, it seems important to draw the board’s attention to possible difficulties which the rapid installation of coffee-machines could bring. We need to discuss the problem a little longer and with more people before taking any action, it would seem.
Sincerely yours,
Personnel ManagerWhat does the union’s representative think of the coffee-breaking time

A. Her answer was helpful to the suggestion.
B. She accepted the personnel manager’s opinion in the union meeting.
C. She agreed to decrease the coffee-breaking time.
D. She stuck to the present coffee-breaking time.
单项选择题

Questions 191-195 refer to the following letters.
October 26,2009
Dr. Kathleen Wu, Director
Kathleen Management Consultants Inc.
210 Long Road, Melbourne, 200020
Dear Dr. Wu,
This letter confirms our phone conversation of October 25.
For a fee of ￥75,000, Kathleen Management Consultants will investigate the operations of the 15 Blue & White restaurants in Australia and recommend ways for Blue & White’s to increase efficiency and achieve higher profits. The subjects for in-depth study should include:a. Opening for breakfast;b. Restaurant operations; andc. Staff training programs.
I understand that you will complete the first report on the feasibility of our opening for breakfast no later than February 20 and that the other reports will follow at 60-day intervals. I agree to pay Kathleen Management Consultants ~25,000 upon receipt of each report.
Please call me if you have any difficulty gaining access to any of the necessary records at any of the restaurants. All the managers are expecting you, and we are very much looking forward to working with you on this project.
Sincerely,
William S. Macbeth, President

February 12, 2010
Mr William S. Macbeth, President
Blue & White Restaurants
120 Short Road, Melbourne, 200400
Dear Mr. Macbeth,
Here is the report you requested on October 26th studying the feasibility of opening for breakfast. Other members of Kathteen Management Consultant are in the process of researching and preparing the reports about your operations and training programs.
This report shows that with only a small investment in new equipment and a slight increase n personnel and associated expenses, Blue & White could increase its profits by about 20 percent simply by opening for breakfast.
Other fast-food chains have increased their profits that way, and Blue & White’s customers indicate that they would prefer breakfast at Blue& White to those restaurants currently offering breakfast.
At present, restaurants associated with the large motel chains capture most of the breakfast market. The well-known fast-food chains also capture a significant portion of that market. Our surveys show that many commuters who now eat at home, in one of the motel restaurants, or at one of the other fast-food establishments would prefer the quick service and comfortable atmosphere offered at Blue & White. The most common response from persons already familiar with Blue & White was "Definitely. Blue & White s Petter. "
I have enjoyed preparing this report for you, and I have learned some interesting things about the restaurant business and about Blue & White while working on it. Please call me directly at 5454-5455 when t can be, of further service.
Sincerely,
Kathleen WuWhat is the most significant characteristics for Blue & White Restaurants to attract the customers

A. The delicious food and its good service
B. Its comfortable atmosphere and the lowest price
C. The pleasant atmosphere and prompt service
D. Its efficient operations and the quick service
单项选择题

Questions 186-190 refer to the following letters.
Mr. John Simons
Personnel Department of Waiters Corporation
1058 Trenton Avenue, Columbus, Ohio 21667
November 4, 2008
2156 Kennewick Dr.
Bloomington, IN 32888
Dear Mr. John Simons,
I was pleased to see your advertisement for the position of Chief Accountant in the October 31 edition of World Star Newspaper.
I have been interested in your corporation for some time and have particularly noticed the recent achievements she has made with her product development program. The article by the CEO, Mr. Jefferson, in the Economic Review of February last year, gave some particular insights into development in this field.
I would like to apply for the position advertised. As well as holding the qualifications requested I also have relevant background that would make me a useful member of your corporation. Four years of college have trained me in accounting and full charge bookkeeping through trial balance. My 30 credits in accounting and courses in electronic data processing have equipped me to work with computer-based companies like yours. Training in business writing, human relations, and psychology should help me achieve solid rapport with them. And advanced studies in investment accounting will enable me to analyze the investing prospects from a planning perspective.
Because your company specializes in investment, my work experience could also be beneficial. After two years as a part-time financial analyst at George Commercial Group, I gained some practical knowledge in investment forecasting and decision-making. My accomplishments at that company were acknowledged by a substantial salary increase.
Mr. White, vice-manager of the City Bank, and other references on the enclosed resume will confirm you my potential for the accountant position.
At a time convenient for you, I would appreciate the opportunity to discuss my qualifications for beginning a career with Waiters Corporation. You may contact me at the cell phone number in the resume or the address on the letterhead.
Thank you for your consideration!
Sincerely yours,
Allen Porter
ENCLOSURE: Resume


November 16, 2008
Mr. Allen Porter
2156 Kennewick Dr.
Bloomington, IN 32888
Dear Mr. Porter,
We were pleased to receive your letter of inquiry and resume on November 8. In response to our job announcement, we received twenty applications from qualified accountants. Although we were impressed with your background, we are sorry to inform you that we have hired another applicant.
We wish you the best of luck in your job-hunting.
Thank you for your interest in the Walters Corporation.
　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　Sincerely,
　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　 John Simons
　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　 Personnel DiraetorWhat is the main purpose of the second letter

A. To ask for a job
B. To reject someone who wanted a job
C. To ask for references
D. To learn about the Waiters Corporation
单项选择题

Questions 181-185 refer to the following memos.
From. The Managing Director
To: All Office Staff
Date: 27 April, 2009
Subject: Efficiency of Productivity in the Office
As a result of the productivity survey carried out in the factory, more rapid and more efficient ways of operating are now being applied. In the theory, productivity has been increased by over 50 percent. The management intends to apply these same methods to office staff in order to reduce costs. Our company must adapt in a competitive world. We aim to find ways of avoiding unnecessary actions by all staff. We therefore propose to pay a month’s extra pay to any person who in the management’s opinion has put forward the most practical suggestion to improve a particular office routine. All suggestions should be sent to MDS office before the end of month.

Dear Managing Director,
Following your memorandum of 27 April our department suggested that we should install the automatic coffee machines in the offices of each division, which we think would greatly help us with our work efficiency.
My personnel officer informally asked a representative sample of office workers a number of questions. He asked whether
1. they drank coffee during their break,
2. they made it themselves or brought it with them from home,
3. they would be in favor of a shorter coffee-break,
4. they would use an automatic coffee-machine if available.
We can summarize the results as follows:
1.65% said they enjoy a good cup of coffee,
2.0nly 5% brought their own coffee with them from home,
3.25% would be in favor of a shorter coffee-break and finishing earlier,
4.15% said they would use the automatic coffee-machine. But most added: if the coffee was cheap.
On 30 April, during a routine meeting with the chief union representative, I mentioned that in some departments the coffee-break was lasting a lot longer than is actually allowed. The representative’s answer was not very helpful. They had some ambiguity about it. She said the union would always insist on the coffee-break being left as it is. There is a point beyond which no negotiation would be possible without asking all the union members in the company their opinion.
In conclusion, it seems important to draw the board’s attention to possible difficulties which the rapid installation of coffee-machines could bring. We need to discuss the problem a little longer and with more people before taking any action, it would seem.
Sincerely yours,
Personnel ManagerThe word "ambiguity" in Passage 2, Paragragh 4, Line 3 is closest in meaning to ______.

A. determination
B. suggestions
C. different opinions
D. improvement
单项选择题

Questions 191-195 refer to the following letters.
October 26,2009
Dr. Kathleen Wu, Director
Kathleen Management Consultants Inc.
210 Long Road, Melbourne, 200020
Dear Dr. Wu,
This letter confirms our phone conversation of October 25.
For a fee of ￥75,000, Kathleen Management Consultants will investigate the operations of the 15 Blue & White restaurants in Australia and recommend ways for Blue & White’s to increase efficiency and achieve higher profits. The subjects for in-depth study should include:a. Opening for breakfast;b. Restaurant operations; andc. Staff training programs.
I understand that you will complete the first report on the feasibility of our opening for breakfast no later than February 20 and that the other reports will follow at 60-day intervals. I agree to pay Kathleen Management Consultants ~25,000 upon receipt of each report.
Please call me if you have any difficulty gaining access to any of the necessary records at any of the restaurants. All the managers are expecting you, and we are very much looking forward to working with you on this project.
Sincerely,
William S. Macbeth, President

February 12, 2010
Mr William S. Macbeth, President
Blue & White Restaurants
120 Short Road, Melbourne, 200400
Dear Mr. Macbeth,
Here is the report you requested on October 26th studying the feasibility of opening for breakfast. Other members of Kathteen Management Consultant are in the process of researching and preparing the reports about your operations and training programs.
This report shows that with only a small investment in new equipment and a slight increase n personnel and associated expenses, Blue & White could increase its profits by about 20 percent simply by opening for breakfast.
Other fast-food chains have increased their profits that way, and Blue & White’s customers indicate that they would prefer breakfast at Blue& White to those restaurants currently offering breakfast.
At present, restaurants associated with the large motel chains capture most of the breakfast market. The well-known fast-food chains also capture a significant portion of that market. Our surveys show that many commuters who now eat at home, in one of the motel restaurants, or at one of the other fast-food establishments would prefer the quick service and comfortable atmosphere offered at Blue & White. The most common response from persons already familiar with Blue & White was "Definitely. Blue & White s Petter. "
I have enjoyed preparing this report for you, and I have learned some interesting things about the restaurant business and about Blue & White while working on it. Please call me directly at 5454-5455 when t can be, of further service.
Sincerely,
Kathleen WuThe word "capture" in Passage 2, Paragraph 3, Line 1 is closest in meaning to ______.

A. Restrain
B. Possess
C. Receive
D. Enchant
单项选择题

Questions 186-190 refer to the following letters.
Mr. John Simons
Personnel Department of Waiters Corporation
1058 Trenton Avenue, Columbus, Ohio 21667
November 4, 2008
2156 Kennewick Dr.
Bloomington, IN 32888
Dear Mr. John Simons,
I was pleased to see your advertisement for the position of Chief Accountant in the October 31 edition of World Star Newspaper.
I have been interested in your corporation for some time and have particularly noticed the recent achievements she has made with her product development program. The article by the CEO, Mr. Jefferson, in the Economic Review of February last year, gave some particular insights into development in this field.
I would like to apply for the position advertised. As well as holding the qualifications requested I also have relevant background that would make me a useful member of your corporation. Four years of college have trained me in accounting and full charge bookkeeping through trial balance. My 30 credits in accounting and courses in electronic data processing have equipped me to work with computer-based companies like yours. Training in business writing, human relations, and psychology should help me achieve solid rapport with them. And advanced studies in investment accounting will enable me to analyze the investing prospects from a planning perspective.
Because your company specializes in investment, my work experience could also be beneficial. After two years as a part-time financial analyst at George Commercial Group, I gained some practical knowledge in investment forecasting and decision-making. My accomplishments at that company were acknowledged by a substantial salary increase.
Mr. White, vice-manager of the City Bank, and other references on the enclosed resume will confirm you my potential for the accountant position.
At a time convenient for you, I would appreciate the opportunity to discuss my qualifications for beginning a career with Waiters Corporation. You may contact me at the cell phone number in the resume or the address on the letterhead.
Thank you for your consideration!
Sincerely yours,
Allen Porter
ENCLOSURE: Resume


November 16, 2008
Mr. Allen Porter
2156 Kennewick Dr.
Bloomington, IN 32888
Dear Mr. Porter,
We were pleased to receive your letter of inquiry and resume on November 8. In response to our job announcement, we received twenty applications from qualified accountants. Although we were impressed with your background, we are sorry to inform you that we have hired another applicant.
We wish you the best of luck in your job-hunting.
Thank you for your interest in the Walters Corporation.
　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　Sincerely,
　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　 John Simons
　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　 Personnel DiraetorWhat position does John Simons play

A. The accountant of the Economic Review
B. The chief manager of the World Star Newspaper
C. The Personnel director of Waiters Corporation
D. The vice manager of the City Bank
单项选择题

Questions 196-200 refer to the following fax and invoice.
Dear Mr. Bloggs,
Our records show that you have an outstanding balance dating back to October, 2009. Your Octobe: invoice was for ￡ 2,820.00 and ,ye have yet to receive this payment. Please find a ccpy of the invoice enclosed.
if this amount has already been paid, please disregard this notice. Otherwise, please forward us the amount owed in full by December 1st, 2009. As our contract indicates, we begin charging 5% interest for any outstanding balances after 30 days.
Thank you in advance for your cooperation. We hope to continue doing business with you in the future.
Sincerely,
Maria McPhee
Accountant
Of Jane Smith Design Ltd.
Enclosure: Invoice # 23
JANE SMITH DESIGN Ltd
24 Durham Street-London W1F 8XH Tel: 020-7123 1234 Fax: 020-7123 1235
INVOICE
Invoice to:
BBC
For the attention of Joy Bloggs
Production Accountant
"New Horizons"
BBC Television Centre
Wood Lane, London W12 7RJ
Tel: 020 8743 6789
Invoice Date:
27/10/09
Invoice No: 23
Customer Order No: 450003456
Date Description Amount
　　 　
　 Jane Smith: Production Designer
　
14.10.09 At an agreed weekly rate of ￡ 1000 for the week ￡100000
beginning from Monday 10th October to
Friday 14th October inclusive
　 　 　
21.10.09 2 additional days at agreed rate of ￡ 250 per day. 17th-18th October ￡50000
　　
21.10.09 Overseas expenses ￡90000
　
Net Total ￡240000
VAT @ 17.5% ￡42000
　　
Total Amount Payable ￡282000
　
Note. I have not received the down payment for the overseas expenses.
　
Registered office address: 1 Piltdown Green, London NW1 5DF
VAT Registration No：123456789What is the main purpose of the letter

A. Requiring for paying a bill
B. Confirming of over-chargement
C. Complaining about outstanding balance
D. Discovering an invoice
单项选择题

Questions 191-195 refer to the following letters.
October 26,2009
Dr. Kathleen Wu, Director
Kathleen Management Consultants Inc.
210 Long Road, Melbourne, 200020
Dear Dr. Wu,
This letter confirms our phone conversation of October 25.
For a fee of ￥75,000, Kathleen Management Consultants will investigate the operations of the 15 Blue & White restaurants in Australia and recommend ways for Blue & White’s to increase efficiency and achieve higher profits. The subjects for in-depth study should include:a. Opening for breakfast;b. Restaurant operations; andc. Staff training programs.
I understand that you will complete the first report on the feasibility of our opening for breakfast no later than February 20 and that the other reports will follow at 60-day intervals. I agree to pay Kathleen Management Consultants ~25,000 upon receipt of each report.
Please call me if you have any difficulty gaining access to any of the necessary records at any of the restaurants. All the managers are expecting you, and we are very much looking forward to working with you on this project.
Sincerely,
William S. Macbeth, President

February 12, 2010
Mr William S. Macbeth, President
Blue & White Restaurants
120 Short Road, Melbourne, 200400
Dear Mr. Macbeth,
Here is the report you requested on October 26th studying the feasibility of opening for breakfast. Other members of Kathteen Management Consultant are in the process of researching and preparing the reports about your operations and training programs.
This report shows that with only a small investment in new equipment and a slight increase n personnel and associated expenses, Blue & White could increase its profits by about 20 percent simply by opening for breakfast.
Other fast-food chains have increased their profits that way, and Blue & White’s customers indicate that they would prefer breakfast at Blue& White to those restaurants currently offering breakfast.
At present, restaurants associated with the large motel chains capture most of the breakfast market. The well-known fast-food chains also capture a significant portion of that market. Our surveys show that many commuters who now eat at home, in one of the motel restaurants, or at one of the other fast-food establishments would prefer the quick service and comfortable atmosphere offered at Blue & White. The most common response from persons already familiar with Blue & White was "Definitely. Blue & White s Petter. "
I have enjoyed preparing this report for you, and I have learned some interesting things about the restaurant business and about Blue & White while working on it. Please call me directly at 5454-5455 when t can be, of further service.
Sincerely,
Kathleen WuWhich of the following sentences is NOT true according to the two letters

A. Dr. Wu will gain no access to any of the necessary records at Blue & White Restaurants without Mr. Macbeth’s permission.
B. Dr. Kathleen Wu should submit three reports to Mr. Macbeth altogether.
C. Dr. Wu’s surveys show that most customers would prefer breakfast at Blue & White to those restaurants currently offering breakfast.
D. Blue & White Restaurants would obtain high profits only with a slight increase in personnel and associated expenses.
单项选择题

Questions 196-200 refer to the following fax and invoice.
Dear Mr. Bloggs,
Our records show that you have an outstanding balance dating back to October, 2009. Your Octobe: invoice was for ￡ 2,820.00 and ,ye have yet to receive this payment. Please find a ccpy of the invoice enclosed.
if this amount has already been paid, please disregard this notice. Otherwise, please forward us the amount owed in full by December 1st, 2009. As our contract indicates, we begin charging 5% interest for any outstanding balances after 30 days.
Thank you in advance for your cooperation. We hope to continue doing business with you in the future.
Sincerely,
Maria McPhee
Accountant
Of Jane Smith Design Ltd.
Enclosure: Invoice # 23
JANE SMITH DESIGN Ltd
24 Durham Street-London W1F 8XH Tel: 020-7123 1234 Fax: 020-7123 1235
INVOICE
Invoice to:
BBC
For the attention of Joy Bloggs
Production Accountant
"New Horizons"
BBC Television Centre
Wood Lane, London W12 7RJ
Tel: 020 8743 6789
Invoice Date:
27/10/09
Invoice No: 23
Customer Order No: 450003456
Date Description Amount
　　 　
　 Jane Smith: Production Designer
　
14.10.09 At an agreed weekly rate of ￡ 1000 for the week ￡100000
beginning from Monday 10th October to
Friday 14th October inclusive
　 　 　
21.10.09 2 additional days at agreed rate of ￡ 250 per day. 17th-18th October ￡50000
　　
21.10.09 Overseas expenses ￡90000
　
Net Total ￡240000
VAT @ 17.5% ￡42000
　　
Total Amount Payable ￡282000
　
Note. I have not received the down payment for the overseas expenses.
　
Registered office address: 1 Piltdown Green, London NW1 5DF
VAT Registration No：123456789If Joy Bloggs would pay the bill on December 31st, 2009, how much would he be overcharged

A. About ￡3,000
B. About ￡140
C. About ￡2,400
D. About ￡2,580
单项选择题

Questions 196-200 refer to the following fax and invoice.
Dear Mr. Bloggs,
Our records show that you have an outstanding balance dating back to October, 2009. Your Octobe: invoice was for ￡ 2,820.00 and ,ye have yet to receive this payment. Please find a ccpy of the invoice enclosed.
if this amount has already been paid, please disregard this notice. Otherwise, please forward us the amount owed in full by December 1st, 2009. As our contract indicates, we begin charging 5% interest for any outstanding balances after 30 days.
Thank you in advance for your cooperation. We hope to continue doing business with you in the future.
Sincerely,
Maria McPhee
Accountant
Of Jane Smith Design Ltd.
Enclosure: Invoice # 23
JANE SMITH DESIGN Ltd
24 Durham Street-London W1F 8XH Tel: 020-7123 1234 Fax: 020-7123 1235
INVOICE
Invoice to:
BBC
For the attention of Joy Bloggs
Production Accountant
"New Horizons"
BBC Television Centre
Wood Lane, London W12 7RJ
Tel: 020 8743 6789
Invoice Date:
27/10/09
Invoice No: 23
Customer Order No: 450003456
Date Description Amount
　　 　
　 Jane Smith: Production Designer
　
14.10.09 At an agreed weekly rate of ￡ 1000 for the week ￡100000
beginning from Monday 10th October to
Friday 14th October inclusive
　 　 　
21.10.09 2 additional days at agreed rate of ￡ 250 per day. 17th-18th October ￡50000
　　
21.10.09 Overseas expenses ￡90000
　
Net Total ￡240000
VAT @ 17.5% ￡42000
　　
Total Amount Payable ￡282000
　
Note. I have not received the down payment for the overseas expenses.
　
Registered office address: 1 Piltdown Green, London NW1 5DF
VAT Registration No：123456789How long does the working process last according to the invoice

A. Exactly 7 days
B. Exactly 5 days
C. Exactly 9 days
D. Exactly 8 days
单项选择题

Questions 196-200 refer to the following fax and invoice.
Dear Mr. Bloggs,
Our records show that you have an outstanding balance dating back to October, 2009. Your Octobe: invoice was for ￡ 2,820.00 and ,ye have yet to receive this payment. Please find a ccpy of the invoice enclosed.
if this amount has already been paid, please disregard this notice. Otherwise, please forward us the amount owed in full by December 1st, 2009. As our contract indicates, we begin charging 5% interest for any outstanding balances after 30 days.
Thank you in advance for your cooperation. We hope to continue doing business with you in the future.
Sincerely,
Maria McPhee
Accountant
Of Jane Smith Design Ltd.
Enclosure: Invoice # 23
JANE SMITH DESIGN Ltd
24 Durham Street-London W1F 8XH Tel: 020-7123 1234 Fax: 020-7123 1235
INVOICE
Invoice to:
BBC
For the attention of Joy Bloggs
Production Accountant
"New Horizons"
BBC Television Centre
Wood Lane, London W12 7RJ
Tel: 020 8743 6789
Invoice Date:
27/10/09
Invoice No: 23
Customer Order No: 450003456
Date Description Amount
　　 　
　 Jane Smith: Production Designer
　
14.10.09 At an agreed weekly rate of ￡ 1000 for the week ￡100000
beginning from Monday 10th October to
Friday 14th October inclusive
　 　 　
21.10.09 2 additional days at agreed rate of ￡ 250 per day. 17th-18th October ￡50000
　　
21.10.09 Overseas expenses ￡90000
　
Net Total ￡240000
VAT @ 17.5% ￡42000
　　
Total Amount Payable ￡282000
　
Note. I have not received the down payment for the overseas expenses.
　
Registered office address: 1 Piltdown Green, London NW1 5DF
VAT Registration No：123456789What is the total number of the invoice without the VAT added

A. ￡1,000
B. ￡1,500
C. ￡2,820
D. ￡2,400
单项选择题

Questions 196-200 refer to the following fax and invoice.
Dear Mr. Bloggs,
Our records show that you have an outstanding balance dating back to October, 2009. Your Octobe: invoice was for ￡ 2,820.00 and ,ye have yet to receive this payment. Please find a ccpy of the invoice enclosed.
if this amount has already been paid, please disregard this notice. Otherwise, please forward us the amount owed in full by December 1st, 2009. As our contract indicates, we begin charging 5% interest for any outstanding balances after 30 days.
Thank you in advance for your cooperation. We hope to continue doing business with you in the future.
Sincerely,
Maria McPhee
Accountant
Of Jane Smith Design Ltd.
Enclosure: Invoice # 23
JANE SMITH DESIGN Ltd
24 Durham Street-London W1F 8XH Tel: 020-7123 1234 Fax: 020-7123 1235
INVOICE
Invoice to:
BBC
For the attention of Joy Bloggs
Production Accountant
"New Horizons"
BBC Television Centre
Wood Lane, London W12 7RJ
Tel: 020 8743 6789
Invoice Date:
27/10/09
Invoice No: 23
Customer Order No: 450003456
Date Description Amount
　　 　
　 Jane Smith: Production Designer
　
14.10.09 At an agreed weekly rate of ￡ 1000 for the week ￡100000
beginning from Monday 10th October to
Friday 14th October inclusive
　 　 　
21.10.09 2 additional days at agreed rate of ￡ 250 per day. 17th-18th October ￡50000
　　
21.10.09 Overseas expenses ￡90000
　
Net Total ￡240000
VAT @ 17.5% ￡42000
　　
Total Amount Payable ￡282000
　
Note. I have not received the down payment for the overseas expenses.
　
Registered office address: 1 Piltdown Green, London NW1 5DF
VAT Registration No：123456789Which of the following statements is true according to the passage

A. Maria McPhee was a little angry with " New Horizons " BBC Television Centre.
B. Joy Bloggs could inquire about the invoice by calling at 020 8743 6789.
C. Joy Bloggs had paid the down payment for the overseas expenses before the invoice was copied.
D. Nearly half a month had passed when the fax was being delivered since the invoice had been typed before.
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