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Invoice number: (9) ______
Invoice date: (10) ______ February 2002
Photocopy paper: (11) ______ boxes, ￡ 9.94 for each
V. A. T. at (12) ______ %
Total to pay: (13) ______
To reach us by: 17th March 2002
Contact name: (14) Marjorie ______
Telephone No.: (15) ______

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A number of business people still believe that information is power and constantly question how (29) people need to know. As a result, they tell employees (30) as much as they think is essential (31) them to do particular jobs. Furthermore, (32) business people have been taught (33) to communicate effectively and (34) they communicate very badly at all levels.
Recent research shows that (35) most serious problems experienced by modern business are communication (36) Research has also shown that there is a clear link (37) good communication in a business and the motivation of the employees.
Newsletters and notices are not (38) It is the attitude and behavior of business managers which (39) all the difference. Unfortunately, at present, a lot of employees do not believe all the information they receive from their managers (40) they feel that the managers themselves are out of touch with their staff.

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Honeybee Foods Corporation
Honeybee started originally as (16) an ______ parlor
The company’s name came from (17) TTC’ s vision of employees working
like ______
Honeybee’s philosophy (18) “______”
Up to 1985, Honeybee had (19) ______ chains in the Philippines
In its international expansion, the successful chains were in (20) ______
The chain store of Honeybee in Singapore was (21) ______
In the future Honeybee should (22) ______ step by step.

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Invoice number: (9) ______
Invoice date: (10) ______ February 2002
Photocopy paper: (11) ______ boxes, ￡ 9.94 for each
V. A. T. at (12) ______ %
Total to pay: (13) ______
To reach us by: 17th March 2002
Contact name: (14) Marjorie ______
Telephone No.: (15) ______

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NEW PRODUCT WILL SAVE LIVES
Drinking water that looks clean may still contain bugs, which can cause illness. A small company called Genera Technologies has produced a testing method in three stages, which shows whether water is safe. The new test shows if water needs chemicals added to it to destroy anything harmful. It was invented by scientist Dr Adrian Parton, who started Genera Technology five years ago. He and his employees have developed the test together with a British water company.
Andy Headland, Genera’s marketing director, recently presented the test at a conference in the USA and forecasts good American sales for it. Genera has already sold 11 of its tests at ￡42,500 a time in the UK and has a further four on order. It expects to sell another 25 tests before the end of March. The company says it is the only test in the UK to be approved by the government.
Genera was formed five years ago and until October last year had only five employees; it now employs 14. Mr Headland believes the company should make around ￡ 1.9 million by the end of the year in the UK alone.

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