My topic for today"s lecture is communication, culture and work. When most people use the word culture, they think of people from different 1 . National cultures certainly do exist and they play an important role in shaping the way 2 . But there are other dimensions of culture too. Within a nation, 3 can exert a powerful influence on communication. New Yorkers and Alaskans may find one another"s styles of behaving 4 that they might as well be from different countries. Race and ethnicity can also 5 . So can age, the customs, values and attitudes of a twenty-year-old girl may 6 from those of her parents who were raised in the 7 or her grandparents who lived through 8 and World War Ⅱ. Still, other differences can create distinctive cultures. Gender, sexual orientation, 9 religion and socio-economic background are just a few.
All of these factors lead to a 10 of culture as a set of values, beliefs, norms, customs, rules and codes that lead people to define themselves as 11 giving them a sense of commonality. It"s important to realize that culture is learned, 12 . A Korean-born infant adopted soon after her birth by American parents and raised in the United States will 13 differently than his or her cousins who grew up in Seoul. An African American who 14 in the inner city will view the world differently than he or she would if raised 15 or in a country like France where 16 has different significance than it does in the United States.
The 17 we learn as part of our cultural conditioning shape the way we 18 and the way we interact with one another. In short, culture has such an 19 on communication that famous anthropologist Edward Hall once remarked, " 20 communication and communication is culture. "