单项选择题

Euro Café
Simply the Finest
Do you want to work for the trendiest café chain in Europe From London to Warsaw and from Oslo to Bucharest, everyone is getting to know our name nowadays. If you want to work in a fun place serving great customers, joining Euro Café, could be just the right move for you. Come to the Euro Café Job Fair on Friday, June 7, from 9 A.M. to 5 P.M., or on Saturday, June 8, from 10 A.M. to 4 P.M. This event is being held simultaneously in cities all across Europe, so check for locations in your area.
At Euro Café, our staff perform a variety of roles. We’re looking for people who can act as beverage servers, stockroom clerks and cleaning crew as needed. Euro Café staff work in a fast-paced environment to keep our customers happy and coming back.
We offer an exciting atmosphere and broad health and insurance benefits-along with performance bonuses and paid school tuition of up to 4500 per semester. Employees who work hard can expect to advance rapidly within our company. Applicants should be available days, evenings and weekends as necessary, and have good communication and service skills. Those with prior experience in the food and beverage industry with outstanding references will receive first priority in hiring.
You can sign up for the fair at www.eurocafe.net/jobfair anytime before June 1. For additional information call 999-239-0107 or fax an enquiry to 999-284-1702. Please write "Job Fair" at the top of any fax transmission. If you cannot attend you may also visit one of our human resources offices at any time.
According to the advertisement, how can interested people register

A. By visiting the Web site
B. By receiving a letter
C. By making a phone call
D. By sending a fax

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单项选择题

Pakistan Society Daffy
Thursday, November 1
After several months of public discussion, the Lahore City Council has approved the construction of the Crescent Cloud Office Complex in the central downtown area.
The Council was persuaded by the architectural designs presented by Southwest Asia One Development Corporation. The corporation’s CEO, Rasoul Qureshi, showed how the construction of the 49-floor Crescent Cloud would draw over $7oo million in investment, as it would convince more international corporations to establish their regional headquarters in the building. The tall office complex would also be a way to raise the global profile of both Lahore and Pakistan.
Not everyone agreed with the plan, however. The Beautiful Lahore environmental group had campaigned intensively against the Crescent Cloud, proposing a new park in the downtown area instead. In an interview with the Pakistan Today TV program, Beautiful Lahore director Madran Khaur said, "I understand that the new complex is good for the nation’s economy. Like all Pakistanis, I want to see a rise in our GDP. However, citizens also need places to relax and enjoy themselves in peaceful settings. The proposed city park would have provided that. I and the other members of our organization will continue to pressure the Council to give us the sort of urban greenery that we need."
Ground will be broken at the construction site on January 3 and the complex is expected to take 18 months to complete.
What is the article about

A. Land usage
B. Economic growth
C. A local election
D. Environmental pollution

单项选择题

From: helena21 @ martelsoft.com
To: kimura@ martelsoft.com
Subject: Today’s Meeting
Date: July 27
Dear Mr. Kimura,
Senior management decided in a meeting today to make changes to our present customer service system. We currently average over 4,000 customer calls per day to our Fargo city call center, but have only 85 personnel to deal with these. The lack of staff has led to longer phone waits for help, resulting in customer dissatisfaction. To maintain our reputation, this situation must be resolved.
Operations Head Margo Patterson recommended hiring up to 50 more personnel in the Fargo center. Chief Financial Officer Ricardo Gomez, however, warned that hiring more staff would place an additional cost burden during a period when we are already experiencing financial losses.
After some discussion, it was tentatively agreed to utilize the low-cost alternative of shifting all of our customer service facilities overseas. We had Bangalore, India, in mind since many North American companies are already operating there. Mr. Gomez believes that solution would save us up to $150 million in costs in the first year alone.
Contact me as soon as possible so we can make plans to speak with appropriate companies or consultants who can help us to do this.
Best Regards
Helena Greene
Senior Vice-president
Martel Software Inc.
What is indicated about Martel Software Inc.

A. Its technology has fallen behind its rivals’.
B. Its oversized staff has reduced profitability.
C. Its sales calls success rate has decreased.
D. Its ability to help customers has declined.

单项选择题

Posted November 18^*
Better Boots Inc.
The annual employee luncheon will take place at the Westpoint Hotel in Phoenix on Wednesday, December 18, at 11:45 A.M. This is the same place we held the seminar on International Marketing last month.
If employees from the Mesa and Tucson branches also come in large numbers, we may have to arrange additional seating. This is why we ask you to contact Karen Wilson at karen.wilson@betterboots.com no later than three days prior to the event to verify your participation.
Upbeat Planning Co. will be running this for us, so we expect a wonderful time. If you have any questions, please contact Imelda Alejandro anytime before December 17 on Extension 920.
"Updates will be posted regularly through December 14.
What is the purpose of the notice

A. To inform people of hotel facilities
B. To update staff on seminar topics
C. To explain a project’s background
D. To announce an upcoming gathering

单项选择题

Pakistan Society Daffy
Thursday, November 1
After several months of public discussion, the Lahore City Council has approved the construction of the Crescent Cloud Office Complex in the central downtown area.
The Council was persuaded by the architectural designs presented by Southwest Asia One Development Corporation. The corporation’s CEO, Rasoul Qureshi, showed how the construction of the 49-floor Crescent Cloud would draw over $7oo million in investment, as it would convince more international corporations to establish their regional headquarters in the building. The tall office complex would also be a way to raise the global profile of both Lahore and Pakistan.
Not everyone agreed with the plan, however. The Beautiful Lahore environmental group had campaigned intensively against the Crescent Cloud, proposing a new park in the downtown area instead. In an interview with the Pakistan Today TV program, Beautiful Lahore director Madran Khaur said, "I understand that the new complex is good for the nation’s economy. Like all Pakistanis, I want to see a rise in our GDP. However, citizens also need places to relax and enjoy themselves in peaceful settings. The proposed city park would have provided that. I and the other members of our organization will continue to pressure the Council to give us the sort of urban greenery that we need."
Ground will be broken at the construction site on January 3 and the complex is expected to take 18 months to complete.
What does Mr. Khaur plan to do next

A. Help carry out economic policies
B. Maintain his current activities
C. Reorganize his organization
D. Accept a developers’ offer

单项选择题

Posted November 18^*
Better Boots Inc.
The annual employee luncheon will take place at the Westpoint Hotel in Phoenix on Wednesday, December 18, at 11:45 A.M. This is the same place we held the seminar on International Marketing last month.
If employees from the Mesa and Tucson branches also come in large numbers, we may have to arrange additional seating. This is why we ask you to contact Karen Wilson at karen.wilson@betterboots.com no later than three days prior to the event to verify your participation.
Upbeat Planning Co. will be running this for us, so we expect a wonderful time. If you have any questions, please contact Imelda Alejandro anytime before December 17 on Extension 920.
"Updates will be posted regularly through December 14.
When is the last date to confirm attendance

A. December 14
B. December 15
C. December 17
D. December 18

单项选择题

From: helena21 @ martelsoft.com
To: kimura@ martelsoft.com
Subject: Today’s Meeting
Date: July 27
Dear Mr. Kimura,
Senior management decided in a meeting today to make changes to our present customer service system. We currently average over 4,000 customer calls per day to our Fargo city call center, but have only 85 personnel to deal with these. The lack of staff has led to longer phone waits for help, resulting in customer dissatisfaction. To maintain our reputation, this situation must be resolved.
Operations Head Margo Patterson recommended hiring up to 50 more personnel in the Fargo center. Chief Financial Officer Ricardo Gomez, however, warned that hiring more staff would place an additional cost burden during a period when we are already experiencing financial losses.
After some discussion, it was tentatively agreed to utilize the low-cost alternative of shifting all of our customer service facilities overseas. We had Bangalore, India, in mind since many North American companies are already operating there. Mr. Gomez believes that solution would save us up to $150 million in costs in the first year alone.
Contact me as soon as possible so we can make plans to speak with appropriate companies or consultants who can help us to do this.
Best Regards
Helena Greene
Senior Vice-president
Martel Software Inc.
What solution has been suggested

A. Shifting a function outside the company
B. Investing more in modern technologies
C. Marketing in numerous overseas markets
D. Switching to a different business product

单项选择题

GOLD RIDE RENTALS
Customer Information:
Name:
Address:
Phone Number:
Type of vehicle desired(check one):
Car( ) Van( ) Motorcycle( ) Other(specify: )
Model & Make:
Insurance^* (check all desired):
Travel( ) Health( ) Life( ) Breakdown ( )
Estimated rental period:(days)
Rental purpose(check one):
Business( ) Leisure( ) Other(specify: )
Major destinations anticipated during rental(fill in the blanks):
1) StateCity
2) StateCity
3) StateCity
Gold Ride Center vehicle will be returned to:
Payment Method(choose one)
· Cash
· Travelers Check
· Credit Card [ Card number and Expiration Date: //__] (Vehicle fee schedule on separate page)
By signing below, you agree to the following terms:
The vehicle selected by the customer must be returned to a Gold Ride Rental Center in the same condition as at time of rental. The customer is liable for any damage to the vehicle while in his or her possession, including but not limited to body, engine, tires or interiors. Rental charges accrue every 24 hours and begin upon the customer taking possession. Charges end when the vehicle is formally returned to any Gold Ride Rental Center.
Add-on coverage against collision and theft: $ 75 per type requested.
What is true about renting vehicles from Gold Ride

A. Usage period is limited.
B. A credit card is required.
C. Travel plans are requested.
D. Leisure rentals are discounted.

单项选择题

GOLD RIDE RENTALS
Customer Information:
Name:
Address:
Phone Number:
Type of vehicle desired(check one):
Car( ) Van( ) Motorcycle( ) Other(specify: )
Model & Make:
Insurance^* (check all desired):
Travel( ) Health( ) Life( ) Breakdown ( )
Estimated rental period:(days)
Rental purpose(check one):
Business( ) Leisure( ) Other(specify: )
Major destinations anticipated during rental(fill in the blanks):
1) StateCity
2) StateCity
3) StateCity
Gold Ride Center vehicle will be returned to:
Payment Method(choose one)
· Cash
· Travelers Check
· Credit Card [ Card number and Expiration Date: //__] (Vehicle fee schedule on separate page)
By signing below, you agree to the following terms:
The vehicle selected by the customer must be returned to a Gold Ride Rental Center in the same condition as at time of rental. The customer is liable for any damage to the vehicle while in his or her possession, including but not limited to body, engine, tires or interiors. Rental charges accrue every 24 hours and begin upon the customer taking possession. Charges end when the vehicle is formally returned to any Gold Ride Rental Center.
Add-on coverage against collision and theft: $ 75 per type requested.
Where can people find detailed rental costs

A. On the company’s flyer
B. On the Gold Ride Web site
C. On the reverse side of the application
D. On a separate document

单项选择题

GOLD RIDE RENTALS
Customer Information:
Name:
Address:
Phone Number:
Type of vehicle desired(check one):
Car( ) Van( ) Motorcycle( ) Other(specify: )
Model & Make:
Insurance^* (check all desired):
Travel( ) Health( ) Life( ) Breakdown ( )
Estimated rental period:(days)
Rental purpose(check one):
Business( ) Leisure( ) Other(specify: )
Major destinations anticipated during rental(fill in the blanks):
1) StateCity
2) StateCity
3) StateCity
Gold Ride Center vehicle will be returned to:
Payment Method(choose one)
· Cash
· Travelers Check
· Credit Card [ Card number and Expiration Date: //__] (Vehicle fee schedule on separate page)
By signing below, you agree to the following terms:
The vehicle selected by the customer must be returned to a Gold Ride Rental Center in the same condition as at time of rental. The customer is liable for any damage to the vehicle while in his or her possession, including but not limited to body, engine, tires or interiors. Rental charges accrue every 24 hours and begin upon the customer taking possession. Charges end when the vehicle is formally returned to any Gold Ride Rental Center.
Add-on coverage against collision and theft: $ 75 per type requested.
What is NOT a rental agreement.

A. Damages to the vehicle will result in a fine.
B. Charges must be paid within 24 hours of rental.
C. Vehicles may be returned to any store location.
D. Insurance against theft costs extra.

单项选择题

Euro Café
Simply the Finest
Do you want to work for the trendiest café chain in Europe From London to Warsaw and from Oslo to Bucharest, everyone is getting to know our name nowadays. If you want to work in a fun place serving great customers, joining Euro Café, could be just the right move for you. Come to the Euro Café Job Fair on Friday, June 7, from 9 A.M. to 5 P.M., or on Saturday, June 8, from 10 A.M. to 4 P.M. This event is being held simultaneously in cities all across Europe, so check for locations in your area.
At Euro Café, our staff perform a variety of roles. We’re looking for people who can act as beverage servers, stockroom clerks and cleaning crew as needed. Euro Café staff work in a fast-paced environment to keep our customers happy and coming back.
We offer an exciting atmosphere and broad health and insurance benefits-along with performance bonuses and paid school tuition of up to 4500 per semester. Employees who work hard can expect to advance rapidly within our company. Applicants should be available days, evenings and weekends as necessary, and have good communication and service skills. Those with prior experience in the food and beverage industry with outstanding references will receive first priority in hiring.
You can sign up for the fair at www.eurocafe.net/jobfair anytime before June 1. For additional information call 999-239-0107 or fax an enquiry to 999-284-1702. Please write "Job Fair" at the top of any fax transmission. If you cannot attend you may also visit one of our human resources offices at any time.
What is suggested about Euro Café

A. It is moving its main offices from London.
B. It is expanding to markets outside of Europe.
C. It is gaining popularity with consumers.
D. It is releasing new product brands.

单项选择题

Euro Café
Simply the Finest
Do you want to work for the trendiest café chain in Europe From London to Warsaw and from Oslo to Bucharest, everyone is getting to know our name nowadays. If you want to work in a fun place serving great customers, joining Euro Café, could be just the right move for you. Come to the Euro Café Job Fair on Friday, June 7, from 9 A.M. to 5 P.M., or on Saturday, June 8, from 10 A.M. to 4 P.M. This event is being held simultaneously in cities all across Europe, so check for locations in your area.
At Euro Café, our staff perform a variety of roles. We’re looking for people who can act as beverage servers, stockroom clerks and cleaning crew as needed. Euro Café staff work in a fast-paced environment to keep our customers happy and coming back.
We offer an exciting atmosphere and broad health and insurance benefits-along with performance bonuses and paid school tuition of up to 4500 per semester. Employees who work hard can expect to advance rapidly within our company. Applicants should be available days, evenings and weekends as necessary, and have good communication and service skills. Those with prior experience in the food and beverage industry with outstanding references will receive first priority in hiring.
You can sign up for the fair at www.eurocafe.net/jobfair anytime before June 1. For additional information call 999-239-0107 or fax an enquiry to 999-284-1702. Please write "Job Fair" at the top of any fax transmission. If you cannot attend you may also visit one of our human resources offices at any time.
What is NOT mentioned as a work benefit at Euro Café

A. Promotion opportunities
B. Employee discounts
C. Academic assistance
D. Salary incentives applicants

单项选择题

Message for You
To: Kareem Aswan
Date: Monday, 10:45 A.M.
You received a

Fax Visit Letter/Package
Details:
Mr. Ted Hall from Rise Corporation called to update us on the equipment we purchased from them for our factory in Mexico City. He stated the shipment left the port of St. Petersburg on August 9 and should arrive in New York on or about August 20. They will process the goods through U.S. Customs there and bring them to our quality control center in Charlottesville by August 23. After tests are done there, we can forward the goods on to the factory where they will ultimately be used.
He said he will be sending you an e-mail with the delivery schedule and payment instructions later today.
Taken By: Mindy Potter
What did Mr. Hall call about

A. Deadline for a shipment
B. Status of ordered goods
C. Results of a quality test
D. Delays in production

单项选择题

September 20
Shop Hot.com
8794 Bellevue Plaza
Anchorage, AK 98347
Phone: 800-298-0183
Dear Mr. Sanchez,
Thank you for your call of September 19, in which you explained that you are interested in purchasing one of our winter coats. You said in that call that you live over 300 miles away from our nearest store, however, and that it would be too far to come in personally. You would therefore like to order online.
We’re sorry to state that our system is going through an upgrade right now, and at present, you can order only through offline methods. With this in mind, we have enclosed a form you can use.
Since you have told us that you already know which item you want, we have filled out the form in advance for you. All you need to do is fill in your credit card number in the appropriate space and sign and return the form in the prepaid business envelope provided. Your item will then be cleared for shipment from our warehouse 10 days after we receive the form, and will reach you approximately 20 days after that.
If you would like a different item from the one on the form, please wait until mid-October for our company’s catalog to arrive. That will have a full selection of other items for you to choose from, along with several sheets of order forms inside that you could use.
Either way, we welcome the opportunity to serve you. Please do not hesitate to contact me with any questions.
Sincerely,
Kevin Bldode
Customer Service Representative
Fairbanks Customer Service Center
kevin.blalock@ shophot.com
Shop Hot:
Get the hottest goods at the lowest prices!
Order Form
Item Unit Price Number Requested Total
dardine Leather Winter Coat $237.99 1 $237.99
(will ship from College City warehouse)
Tax: 6.8% $16.18
Subtotal: $254.17
Shipping: $15.34
Total: $269.51
Credit Card (Choose One):
Mistro Card / Vospa / Imex
Cardholder Information:
Name: Marvin Sanchez
Address: 16 Drury Lane Ketchikan, AK 90937
Ship To (If different from cardholder information):
Make a copy of this form to retain for your records. A receipt will be sent with your goods. We promise to repair or replace all our products within 15 days of products passing into customer ownership. No refunds.
Look for our Ketchikan Store-coming next year!
Why did Kevin Blalock write to Marvin Sanchez

A. To respond to a request
B. To advertise new items
C. To update shipment status
D. To get product feedback

单项选择题

From: wirajuda @ pacificsports.com
To: yilisong @ pacificsports.com
Subject: Tennis Racket
Date: October23
Dear Ms. Song,
As you know, we have delayed release of the T-Spot tennis racket in Indonesia for almost two months. However, I think right now might be an opportune time to begin marketing it. There are several reasons why I feel this way.
Firstly, the racket proved very popular among the 2,000 consumers in Malaysia who were given it free after agreeing to provide feedback on it. In those tests, users preferred to use our product by four to one margins against the Primer, the most popular tennis racket both there and in Thailand. It also performed similarly well against models such as the Viper, the Amaze, and the ProHand.
Also, we are very confident in the product’s strength and durability. Your teams in Singapore have done an excellent job of creating a product that meets the high standards of our analysts here.
In addition, the T-spot could be sold at a very competitive price-almost 18% lower than rival models. That would make it even more appealing to consumers who might be budget-conscious.
I understand that the final decision is yours and the Board’s. However, I do feel quite confident that the product could be very successful and that further delay sacrifices both revenue and market share that we could be building right now.
Sincerely,
Abu Bakar Wirajuda
Senior Marketing Manager, Indonesia
Pacific Sporting Goods Inc.
Why is Mr. Wirajuda e-mailing Ms. Song

A. To get information about a situation
B. To request permission for an action
C. To suggest changes to an organization
D. To respond to an earlier phone call

单项选择题

You are cordially invited to attend
The 19th Annual Asia-Pacific Biotechnology Convention
KOSPEX Conference Center
Busan, Korea
April 14-15
Modern developments in biotechnologies
This is your opportunity to meet and learn from some of the leading investors, businesspersons, scholars and government officials at the cutting edge of one of the most exciting, fastest-growing fields in the world. Eminent persons giving addresses at the convention include:

Hiroshi Sakamoto, CEO, Hokkaldo Biotech Group

Kang Sung-gu, Professor, Bio-Engineering Department, Korea National University

Bob Queensbury, Fund Manager, Global Assets Ltd New Zealand

Rajiv Choudry, Research and Development Head, Tatrung BioApplications Inc.
Events at the KOSPEX Conference Center will run simultaneously and are arranged as below.

Crystal Hall:Financial solutions for biotechnology enterprises

Diamond Hall: Displays of biotechnology devices and services under research

Emerald Hall: Seminars and speaker presentations (See Page 2 for schedule)

Jade Hall: Management and recruiting issues in the biotechnology area
For travel and accommodation assistance related to the convention, go to www.biotechcon.co.kr/English/travel. The Web site also provides important downloadable information on upcoming seminars. Meals are provided to all attendees signed up at least 3 days in advance.
What is the purpose of the convention

A. To present research awards
B. To review scientific advancements
C. To market new technologies,
D. To discuss public science education

单项选择题

Tylo Manufacturing Group
Settlesby Road # 19 London 94E 29F United Kingdom
Vicente Diaz, CEO
SouthMex Machine Tools Inc.
1490 La Plaza De Rosas
Mexico City, Mexico
317-VJ2
October 13
Dear Mr. Diaz,
I watched you with interest the other day on the Business Now talk show. I haven’t seen you since we were at Michigan Bend University together, so I was certainly surprised to find you’d become so successful so quickly.
You stated on the show that your company, SouthMex Machine Tools, sells equipment and services that are superior to any other company in maximizing factory productivity. I saw that you were able to defend that opinion even against challenges from the host and other show guests. I also noticed how you talked a bit about new technologies that your company has designed for manufacturers not only in South America but in North America, Europe and Asia.
I must confess that your company’s performance statistics and technological breakthroughs were very impressive-and they fit our own business needs. Indeed, regarding those needs, we are asking suppliers to present competitive offers on October 29 at our Chicago engineering office. The selected company will take care of our requirements globally. After seeing you on TV, I would like to invite your company to participate as well.
Companies participating must explain in detail why they would be best suited to supply our factories, including providing samples of their most advanced equipment and detailed fee schedules.
Our current suppliers have of course been welcomed to join this process, including our major one in Bangalore. However, the successful candidate company will be the one that provides the most compelling terms, not necessarily the one we have worked together the longest with.
If you do plan to come, please contact me at the e-mail address below. I look forward to hearing from you, and perhaps visiting your headquarters the next time I’m in Mexico City.
Regards,
Anndd Frye
Arnold Frye, CEO
Tylo Manufacturing Group
arnoldl@tylogroup.co.uk
Why is Mr. Frye writing to Mr. Diaz

A. To respond to his inquiry
B. To offer a business service
C. To ask him to make a presentation
D. To provide product feedback

单项选择题

CUSTOMER SATISFACTION SURVEY
Power Savers Inc.
Name: Li Mei Fong
E-mail/Phone: Imf973@hypernet.co.uk/(782)472-8093

When completed, please turn this form in at any customer service desk. Customers completing surveys will receive ￡ 25 in coupons for use on any item in Power Savers stores. Thank you for your time.
From: Terrance Hartley, Vice-president
To: Charles West, Senior Marketing Manager
Date: Friday, August 24, 09:28
Subject: Inventory
Dear Mr. Hartley,
I would like to suggest that we increase our stock of Kubota products this coming holiday season and decrease our SpacerX inventory. Based on our research, we project holiday sales of Kubota products could be over 45% higher than SpacerX products even though the goods are often considered comparable in quality and SpacerX is actually much lower in price.
I was e-mailed yesterday by Ivana Krsycewski, who offered us additional wholesale discounts on SpacerX products. These discounts do indeed make the SpacerX attractive from a price perspective. She also reminded us that SpacerX won several awards at the Berlin Electronics Show last year.
Nevertheless, based on our projections above we believe we would still earn more income from Kubota than SpacerX. That being the case, I was thinking of adding these products to our current store product line.

Kubota Prince office and home office copier

Kubota Sparrow2 Fax

Kubota Cosmos Global Positioning System(GPS)
Please consider my idea at your convenience and let me know your opinion.
Sincerely,
Charles West
Senior Marketing Manager
Power Savers Inc.
How many Power Savers items did Li Mei Fong purchase

A. 2
B. 3
C. 4
D. 5

单项选择题

Looking for super savings Look no further than SuperGo!
Welcome to SuperGo.com, the best place on the Web for all your shopping needs.
You have reached the clothing page. Enter your order below.

Free for orders over
150
When you have finished, press "submit." You will be redirected to a site where you can input your credit card and delivery information.
If you have any questions or problems, click the following link: www.supergo.com/ customerservice
From: Cindyremove Pasternak
To: Herbert Oderbrung < harold.servicerep @ supergo.com >
Date: Monday, February 28, 14:37
Subject: Products
Dear Ms. Pasternak,
Thank you for your e-mail of February 27 enquiring about Kombi Kom gym shoes. You expressed in your mail that Kombi Kom is your favorite brand and that unfortunately it is currently out of stock on our Web site. As an alternative to Kombi Kom, we’d like you to consider our Energi footwear. Energi is the number-two selling gym shoe in Europe. Energi also received an excellent write-up in High Run magazine, where it was judged to be superior to Kombi Kom. The shoe also comes in seven different styles and four different colors, so we’re sure that you’ll be able to find something that you like.
Furthermore, if you use the data at the bottom of this e-mail a series of 10 numbers and letters you can also get 10% off a purchase of the shoe. We’re so confident that you’ll like the Energi that you may return it within 10 days of purchase for your money back if you are not completely satisfied. If you have any questions, please feel free to contact me any time.
Sincerely,
Herbert Oderbrung
Customer Service Representative
SuperGo.com
How can customers make a complaint on the form

A. By clicking a link
B. By uploading information
C. By scrolling to the top
D. By copying and pasting data

单项选择题

Euro Café
Simply the Finest
Do you want to work for the trendiest café chain in Europe From London to Warsaw and from Oslo to Bucharest, everyone is getting to know our name nowadays. If you want to work in a fun place serving great customers, joining Euro Café, could be just the right move for you. Come to the Euro Café Job Fair on Friday, June 7, from 9 A.M. to 5 P.M., or on Saturday, June 8, from 10 A.M. to 4 P.M. This event is being held simultaneously in cities all across Europe, so check for locations in your area.
At Euro Café, our staff perform a variety of roles. We’re looking for people who can act as beverage servers, stockroom clerks and cleaning crew as needed. Euro Café staff work in a fast-paced environment to keep our customers happy and coming back.
We offer an exciting atmosphere and broad health and insurance benefits-along with performance bonuses and paid school tuition of up to 4500 per semester. Employees who work hard can expect to advance rapidly within our company. Applicants should be available days, evenings and weekends as necessary, and have good communication and service skills. Those with prior experience in the food and beverage industry with outstanding references will receive first priority in hiring.
You can sign up for the fair at www.eurocafe.net/jobfair anytime before June 1. For additional information call 999-239-0107 or fax an enquiry to 999-284-1702. Please write "Job Fair" at the top of any fax transmission. If you cannot attend you may also visit one of our human resources offices at any time.
What is a requirement for

A. Background in the company’s field
B. Ability to deal well with people
C. Capability of managing teams
D. Verification of computer skills

单项选择题

September 20
Shop Hot.com
8794 Bellevue Plaza
Anchorage, AK 98347
Phone: 800-298-0183
Dear Mr. Sanchez,
Thank you for your call of September 19, in which you explained that you are interested in purchasing one of our winter coats. You said in that call that you live over 300 miles away from our nearest store, however, and that it would be too far to come in personally. You would therefore like to order online.
We’re sorry to state that our system is going through an upgrade right now, and at present, you can order only through offline methods. With this in mind, we have enclosed a form you can use.
Since you have told us that you already know which item you want, we have filled out the form in advance for you. All you need to do is fill in your credit card number in the appropriate space and sign and return the form in the prepaid business envelope provided. Your item will then be cleared for shipment from our warehouse 10 days after we receive the form, and will reach you approximately 20 days after that.
If you would like a different item from the one on the form, please wait until mid-October for our company’s catalog to arrive. That will have a full selection of other items for you to choose from, along with several sheets of order forms inside that you could use.
Either way, we welcome the opportunity to serve you. Please do not hesitate to contact me with any questions.
Sincerely,
Kevin Bldode
Customer Service Representative
Fairbanks Customer Service Center
kevin.blalock@ shophot.com
Shop Hot:
Get the hottest goods at the lowest prices!
Order Form
Item Unit Price Number Requested Total
dardine Leather Winter Coat $237.99 1 $237.99
(will ship from College City warehouse)
Tax: 6.8% $16.18
Subtotal: $254.17
Shipping: $15.34
Total: $269.51
Credit Card (Choose One):
Mistro Card / Vospa / Imex
Cardholder Information:
Name: Marvin Sanchez
Address: 16 Drury Lane Ketchikan, AK 90937
Ship To (If different from cardholder information):
Make a copy of this form to retain for your records. A receipt will be sent with your goods. We promise to repair or replace all our products within 15 days of products passing into customer ownership. No refunds.
Look for our Ketchikan Store-coming next year!
How many days will it take for the item to arrive

A. 10
B. 15
C. 20
D. 30

单项选择题

Message for You
To: Kareem Aswan
Date: Monday, 10:45 A.M.
You received a

Fax Visit Letter/Package
Details:
Mr. Ted Hall from Rise Corporation called to update us on the equipment we purchased from them for our factory in Mexico City. He stated the shipment left the port of St. Petersburg on August 9 and should arrive in New York on or about August 20. They will process the goods through U.S. Customs there and bring them to our quality control center in Charlottesville by August 23. After tests are done there, we can forward the goods on to the factory where they will ultimately be used.
He said he will be sending you an e-mail with the delivery schedule and payment instructions later today.
Taken By: Mindy Potter
What is the final destination of the equipment

A. Mexico City
B. St. Petersburg
C. New York
D. Charlottesville

多项选择题

From: wirajuda @ pacificsports.com
To: yilisong @ pacificsports.com
Subject: Tennis Racket
Date: October23
Dear Ms. Song,
As you know, we have delayed release of the T-Spot tennis racket in Indonesia for almost two months. However, I think right now might be an opportune time to begin marketing it. There are several reasons why I feel this way.
Firstly, the racket proved very popular among the 2,000 consumers in Malaysia who were given it free after agreeing to provide feedback on it. In those tests, users preferred to use our product by four to one margins against the Primer, the most popular tennis racket both there and in Thailand. It also performed similarly well against models such as the Viper, the Amaze, and the ProHand.
Also, we are very confident in the product’s strength and durability. Your teams in Singapore have done an excellent job of creating a product that meets the high standards of our analysts here.
In addition, the T-spot could be sold at a very competitive price-almost 18% lower than rival models. That would make it even more appealing to consumers who might be budget-conscious.
I understand that the final decision is yours and the Board’s. However, I do feel quite confident that the product could be very successful and that further delay sacrifices both revenue and market share that we could be building right now.
Sincerely,
Abu Bakar Wirajuda
Senior Marketing Manager, Indonesia
Pacific Sporting Goods Inc.
Where have customers had a chance to use the T-Spot

A. Indonesia
B. Malaysia
C. Thailand
D. Singapore

单项选择题

You are cordially invited to attend
The 19th Annual Asia-Pacific Biotechnology Convention
KOSPEX Conference Center
Busan, Korea
April 14-15
Modern developments in biotechnologies
This is your opportunity to meet and learn from some of the leading investors, businesspersons, scholars and government officials at the cutting edge of one of the most exciting, fastest-growing fields in the world. Eminent persons giving addresses at the convention include:

Hiroshi Sakamoto, CEO, Hokkaldo Biotech Group

Kang Sung-gu, Professor, Bio-Engineering Department, Korea National University

Bob Queensbury, Fund Manager, Global Assets Ltd New Zealand

Rajiv Choudry, Research and Development Head, Tatrung BioApplications Inc.
Events at the KOSPEX Conference Center will run simultaneously and are arranged as below.

Crystal Hall:Financial solutions for biotechnology enterprises

Diamond Hall: Displays of biotechnology devices and services under research

Emerald Hall: Seminars and speaker presentations (See Page 2 for schedule)

Jade Hall: Management and recruiting issues in the biotechnology area
For travel and accommodation assistance related to the convention, go to www.biotechcon.co.kr/English/travel. The Web site also provides important downloadable information on upcoming seminars. Meals are provided to all attendees signed up at least 3 days in advance.
The word "eminent" in paragraph 1, line 3, is closest in meaning to

A. transitional
B. supportable
C. distinguished
D. worldly

单项选择题

CUSTOMER SATISFACTION SURVEY
Power Savers Inc.
Name: Li Mei Fong
E-mail/Phone: Imf973@hypernet.co.uk/(782)472-8093

When completed, please turn this form in at any customer service desk. Customers completing surveys will receive ￡ 25 in coupons for use on any item in Power Savers stores. Thank you for your time.
From: Terrance Hartley, Vice-president
To: Charles West, Senior Marketing Manager
Date: Friday, August 24, 09:28
Subject: Inventory
Dear Mr. Hartley,
I would like to suggest that we increase our stock of Kubota products this coming holiday season and decrease our SpacerX inventory. Based on our research, we project holiday sales of Kubota products could be over 45% higher than SpacerX products even though the goods are often considered comparable in quality and SpacerX is actually much lower in price.
I was e-mailed yesterday by Ivana Krsycewski, who offered us additional wholesale discounts on SpacerX products. These discounts do indeed make the SpacerX attractive from a price perspective. She also reminded us that SpacerX won several awards at the Berlin Electronics Show last year.
Nevertheless, based on our projections above we believe we would still earn more income from Kubota than SpacerX. That being the case, I was thinking of adding these products to our current store product line.

Kubota Prince office and home office copier

Kubota Sparrow2 Fax

Kubota Cosmos Global Positioning System(GPS)
Please consider my idea at your convenience and let me know your opinion.
Sincerely,
Charles West
Senior Marketing Manager
Power Savers Inc.
How can completed forms be returned

A. By post
B. By e-mail
C. In person
D. Through faxes

单项选择题

Looking for super savings Look no further than SuperGo!
Welcome to SuperGo.com, the best place on the Web for all your shopping needs.
You have reached the clothing page. Enter your order below.

Free for orders over
150
When you have finished, press "submit." You will be redirected to a site where you can input your credit card and delivery information.
If you have any questions or problems, click the following link: www.supergo.com/ customerservice
From: Cindyremove Pasternak
To: Herbert Oderbrung < harold.servicerep @ supergo.com >
Date: Monday, February 28, 14:37
Subject: Products
Dear Ms. Pasternak,
Thank you for your e-mail of February 27 enquiring about Kombi Kom gym shoes. You expressed in your mail that Kombi Kom is your favorite brand and that unfortunately it is currently out of stock on our Web site. As an alternative to Kombi Kom, we’d like you to consider our Energi footwear. Energi is the number-two selling gym shoe in Europe. Energi also received an excellent write-up in High Run magazine, where it was judged to be superior to Kombi Kom. The shoe also comes in seven different styles and four different colors, so we’re sure that you’ll be able to find something that you like.
Furthermore, if you use the data at the bottom of this e-mail a series of 10 numbers and letters you can also get 10% off a purchase of the shoe. We’re so confident that you’ll like the Energi that you may return it within 10 days of purchase for your money back if you are not completely satisfied. If you have any questions, please feel free to contact me any time.
Sincerely,
Herbert Oderbrung
Customer Service Representative
SuperGo.com
What will occur automatically on the form when a product is chosen

A. Brand names will be updated.
B. Unit prices will be reset.
C. Totals will be Summed.
D. Credit terms will be changed.

单项选择题

Tylo Manufacturing Group
Settlesby Road # 19 London 94E 29F United Kingdom
Vicente Diaz, CEO
SouthMex Machine Tools Inc.
1490 La Plaza De Rosas
Mexico City, Mexico
317-VJ2
October 13
Dear Mr. Diaz,
I watched you with interest the other day on the Business Now talk show. I haven’t seen you since we were at Michigan Bend University together, so I was certainly surprised to find you’d become so successful so quickly.
You stated on the show that your company, SouthMex Machine Tools, sells equipment and services that are superior to any other company in maximizing factory productivity. I saw that you were able to defend that opinion even against challenges from the host and other show guests. I also noticed how you talked a bit about new technologies that your company has designed for manufacturers not only in South America but in North America, Europe and Asia.
I must confess that your company’s performance statistics and technological breakthroughs were very impressive-and they fit our own business needs. Indeed, regarding those needs, we are asking suppliers to present competitive offers on October 29 at our Chicago engineering office. The selected company will take care of our requirements globally. After seeing you on TV, I would like to invite your company to participate as well.
Companies participating must explain in detail why they would be best suited to supply our factories, including providing samples of their most advanced equipment and detailed fee schedules.
Our current suppliers have of course been welcomed to join this process, including our major one in Bangalore. However, the successful candidate company will be the one that provides the most compelling terms, not necessarily the one we have worked together the longest with.
If you do plan to come, please contact me at the e-mail address below. I look forward to hearing from you, and perhaps visiting your headquarters the next time I’m in Mexico City.
Regards,
Anndd Frye
Arnold Frye, CEO
Tylo Manufacturing Group
arnoldl@tylogroup.co.uk
How do Mr. Frye and Mr. Diaz know each other

A. They met on a business talk show.
B. They studied at the same school.
C. They worked in the same company.
D. They attended a conference together.

单项选择题

September 20
Shop Hot.com
8794 Bellevue Plaza
Anchorage, AK 98347
Phone: 800-298-0183
Dear Mr. Sanchez,
Thank you for your call of September 19, in which you explained that you are interested in purchasing one of our winter coats. You said in that call that you live over 300 miles away from our nearest store, however, and that it would be too far to come in personally. You would therefore like to order online.
We’re sorry to state that our system is going through an upgrade right now, and at present, you can order only through offline methods. With this in mind, we have enclosed a form you can use.
Since you have told us that you already know which item you want, we have filled out the form in advance for you. All you need to do is fill in your credit card number in the appropriate space and sign and return the form in the prepaid business envelope provided. Your item will then be cleared for shipment from our warehouse 10 days after we receive the form, and will reach you approximately 20 days after that.
If you would like a different item from the one on the form, please wait until mid-October for our company’s catalog to arrive. That will have a full selection of other items for you to choose from, along with several sheets of order forms inside that you could use.
Either way, we welcome the opportunity to serve you. Please do not hesitate to contact me with any questions.
Sincerely,
Kevin Bldode
Customer Service Representative
Fairbanks Customer Service Center
kevin.blalock@ shophot.com
Shop Hot:
Get the hottest goods at the lowest prices!
Order Form
Item Unit Price Number Requested Total
dardine Leather Winter Coat $237.99 1 $237.99
(will ship from College City warehouse)
Tax: 6.8% $16.18
Subtotal: $254.17
Shipping: $15.34
Total: $269.51
Credit Card (Choose One):
Mistro Card / Vospa / Imex
Cardholder Information:
Name: Marvin Sanchez
Address: 16 Drury Lane Ketchikan, AK 90937
Ship To (If different from cardholder information):
Make a copy of this form to retain for your records. A receipt will be sent with your goods. We promise to repair or replace all our products within 15 days of products passing into customer ownership. No refunds.
Look for our Ketchikan Store-coming next year!
What is indicated in Kevin Blalock’s letter

A. More product information will be coming.
B. The catalog has recently been changed.
C. Warehouse orders are delayed.
D. Product selection is expanding.

单项选择题

Message for You
To: Kareem Aswan
Date: Monday, 10:45 A.M.
You received a

Fax Visit Letter/Package
Details:
Mr. Ted Hall from Rise Corporation called to update us on the equipment we purchased from them for our factory in Mexico City. He stated the shipment left the port of St. Petersburg on August 9 and should arrive in New York on or about August 20. They will process the goods through U.S. Customs there and bring them to our quality control center in Charlottesville by August 23. After tests are done there, we can forward the goods on to the factory where they will ultimately be used.
He said he will be sending you an e-mail with the delivery schedule and payment instructions later today.
Taken By: Mindy Potter
According to the message, what will happen later in the day

A. Ms. Potter will forward an e-mail.
B. A payment will be made to Rise Corporation.
C. Some factory goods will be shipped.
D. Mr. Hall will contact Mr. Aswan.

单项选择题

You are cordially invited to attend
The 19th Annual Asia-Pacific Biotechnology Convention
KOSPEX Conference Center
Busan, Korea
April 14-15
Modern developments in biotechnologies
This is your opportunity to meet and learn from some of the leading investors, businesspersons, scholars and government officials at the cutting edge of one of the most exciting, fastest-growing fields in the world. Eminent persons giving addresses at the convention include:

Hiroshi Sakamoto, CEO, Hokkaldo Biotech Group

Kang Sung-gu, Professor, Bio-Engineering Department, Korea National University

Bob Queensbury, Fund Manager, Global Assets Ltd New Zealand

Rajiv Choudry, Research and Development Head, Tatrung BioApplications Inc.
Events at the KOSPEX Conference Center will run simultaneously and are arranged as below.

Crystal Hall:Financial solutions for biotechnology enterprises

Diamond Hall: Displays of biotechnology devices and services under research

Emerald Hall: Seminars and speaker presentations (See Page 2 for schedule)

Jade Hall: Management and recruiting issues in the biotechnology area
For travel and accommodation assistance related to the convention, go to www.biotechcon.co.kr/English/travel. The Web site also provides important downloadable information on upcoming seminars. Meals are provided to all attendees signed up at least 3 days in advance.
What benefit is available for those registering early

A. Free dining at the site
B. Complimentary accommodation
C. Discounts on convention tickets
D. Information on previous seminars

单项选择题

From: wirajuda @ pacificsports.com
To: yilisong @ pacificsports.com
Subject: Tennis Racket
Date: October23
Dear Ms. Song,
As you know, we have delayed release of the T-Spot tennis racket in Indonesia for almost two months. However, I think right now might be an opportune time to begin marketing it. There are several reasons why I feel this way.
Firstly, the racket proved very popular among the 2,000 consumers in Malaysia who were given it free after agreeing to provide feedback on it. In those tests, users preferred to use our product by four to one margins against the Primer, the most popular tennis racket both there and in Thailand. It also performed similarly well against models such as the Viper, the Amaze, and the ProHand.
Also, we are very confident in the product’s strength and durability. Your teams in Singapore have done an excellent job of creating a product that meets the high standards of our analysts here.
In addition, the T-spot could be sold at a very competitive price-almost 18% lower than rival models. That would make it even more appealing to consumers who might be budget-conscious.
I understand that the final decision is yours and the Board’s. However, I do feel quite confident that the product could be very successful and that further delay sacrifices both revenue and market share that we could be building right now.
Sincerely,
Abu Bakar Wirajuda
Senior Marketing Manager, Indonesia
Pacific Sporting Goods Inc.
What is NOT a stated advantage of the T-spot

A. Performance
B. Price
C. Appearance
D. Quality

单项选择题

Euro Café
Simply the Finest
Do you want to work for the trendiest café chain in Europe From London to Warsaw and from Oslo to Bucharest, everyone is getting to know our name nowadays. If you want to work in a fun place serving great customers, joining Euro Café, could be just the right move for you. Come to the Euro Café Job Fair on Friday, June 7, from 9 A.M. to 5 P.M., or on Saturday, June 8, from 10 A.M. to 4 P.M. This event is being held simultaneously in cities all across Europe, so check for locations in your area.
At Euro Café, our staff perform a variety of roles. We’re looking for people who can act as beverage servers, stockroom clerks and cleaning crew as needed. Euro Café staff work in a fast-paced environment to keep our customers happy and coming back.
We offer an exciting atmosphere and broad health and insurance benefits-along with performance bonuses and paid school tuition of up to 4500 per semester. Employees who work hard can expect to advance rapidly within our company. Applicants should be available days, evenings and weekends as necessary, and have good communication and service skills. Those with prior experience in the food and beverage industry with outstanding references will receive first priority in hiring.
You can sign up for the fair at www.eurocafe.net/jobfair anytime before June 1. For additional information call 999-239-0107 or fax an enquiry to 999-284-1702. Please write "Job Fair" at the top of any fax transmission. If you cannot attend you may also visit one of our human resources offices at any time.
According to the advertisement, how can interested people register

A. By visiting the Web site
B. By receiving a letter
C. By making a phone call
D. By sending a fax

单项选择题

CUSTOMER SATISFACTION SURVEY
Power Savers Inc.
Name: Li Mei Fong
E-mail/Phone: Imf973@hypernet.co.uk/(782)472-8093

When completed, please turn this form in at any customer service desk. Customers completing surveys will receive ￡ 25 in coupons for use on any item in Power Savers stores. Thank you for your time.
From: Terrance Hartley, Vice-president
To: Charles West, Senior Marketing Manager
Date: Friday, August 24, 09:28
Subject: Inventory
Dear Mr. Hartley,
I would like to suggest that we increase our stock of Kubota products this coming holiday season and decrease our SpacerX inventory. Based on our research, we project holiday sales of Kubota products could be over 45% higher than SpacerX products even though the goods are often considered comparable in quality and SpacerX is actually much lower in price.
I was e-mailed yesterday by Ivana Krsycewski, who offered us additional wholesale discounts on SpacerX products. These discounts do indeed make the SpacerX attractive from a price perspective. She also reminded us that SpacerX won several awards at the Berlin Electronics Show last year.
Nevertheless, based on our projections above we believe we would still earn more income from Kubota than SpacerX. That being the case, I was thinking of adding these products to our current store product line.

Kubota Prince office and home office copier

Kubota Sparrow2 Fax

Kubota Cosmos Global Positioning System(GPS)
Please consider my idea at your convenience and let me know your opinion.
Sincerely,
Charles West
Senior Marketing Manager
Power Savers Inc.
Why does Charles West prefer Kubota over SpacerX

A. It is expected to create more profit.
B. It is supported by a better warranty.
C. It is sold in more Power Savers stores.
D. It is much lower in price.

单项选择题

Looking for super savings Look no further than SuperGo!
Welcome to SuperGo.com, the best place on the Web for all your shopping needs.
You have reached the clothing page. Enter your order below.

Free for orders over
150
When you have finished, press "submit." You will be redirected to a site where you can input your credit card and delivery information.
If you have any questions or problems, click the following link: www.supergo.com/ customerservice
From: Cindyremove Pasternak
To: Herbert Oderbrung < harold.servicerep @ supergo.com >
Date: Monday, February 28, 14:37
Subject: Products
Dear Ms. Pasternak,
Thank you for your e-mail of February 27 enquiring about Kombi Kom gym shoes. You expressed in your mail that Kombi Kom is your favorite brand and that unfortunately it is currently out of stock on our Web site. As an alternative to Kombi Kom, we’d like you to consider our Energi footwear. Energi is the number-two selling gym shoe in Europe. Energi also received an excellent write-up in High Run magazine, where it was judged to be superior to Kombi Kom. The shoe also comes in seven different styles and four different colors, so we’re sure that you’ll be able to find something that you like.
Furthermore, if you use the data at the bottom of this e-mail a series of 10 numbers and letters you can also get 10% off a purchase of the shoe. We’re so confident that you’ll like the Energi that you may return it within 10 days of purchase for your money back if you are not completely satisfied. If you have any questions, please feel free to contact me any time.
Sincerely,
Herbert Oderbrung
Customer Service Representative
SuperGo.com
What is indicated about SuperGo.com

A. It lacks a requested item.
B. It sells out of magazines quickly.
C. It operates a fitness gym in Europe.
D. It will market a new line of footwear.

单项选择题

Tylo Manufacturing Group
Settlesby Road # 19 London 94E 29F United Kingdom
Vicente Diaz, CEO
SouthMex Machine Tools Inc.
1490 La Plaza De Rosas
Mexico City, Mexico
317-VJ2
October 13
Dear Mr. Diaz,
I watched you with interest the other day on the Business Now talk show. I haven’t seen you since we were at Michigan Bend University together, so I was certainly surprised to find you’d become so successful so quickly.
You stated on the show that your company, SouthMex Machine Tools, sells equipment and services that are superior to any other company in maximizing factory productivity. I saw that you were able to defend that opinion even against challenges from the host and other show guests. I also noticed how you talked a bit about new technologies that your company has designed for manufacturers not only in South America but in North America, Europe and Asia.
I must confess that your company’s performance statistics and technological breakthroughs were very impressive-and they fit our own business needs. Indeed, regarding those needs, we are asking suppliers to present competitive offers on October 29 at our Chicago engineering office. The selected company will take care of our requirements globally. After seeing you on TV, I would like to invite your company to participate as well.
Companies participating must explain in detail why they would be best suited to supply our factories, including providing samples of their most advanced equipment and detailed fee schedules.
Our current suppliers have of course been welcomed to join this process, including our major one in Bangalore. However, the successful candidate company will be the one that provides the most compelling terms, not necessarily the one we have worked together the longest with.
If you do plan to come, please contact me at the e-mail address below. I look forward to hearing from you, and perhaps visiting your headquarters the next time I’m in Mexico City.
Regards,
Anndd Frye
Arnold Frye, CEO
Tylo Manufacturing Group
arnoldl@tylogroup.co.uk
What is suggested about SouthMex Machine Tools

A. It has the largest market share in its industry.
B. Its products are more advanced than its rivals’.
C. It has been featured in the media many times.
D. It has manufacturing facilities in Michigan.

单项选择题

Looking for super savings Look no further than SuperGo!
Welcome to SuperGo.com, the best place on the Web for all your shopping needs.
You have reached the clothing page. Enter your order below.

Free for orders over
150
When you have finished, press "submit." You will be redirected to a site where you can input your credit card and delivery information.
If you have any questions or problems, click the following link: www.supergo.com/ customerservice
From: Cindyremove Pasternak
To: Herbert Oderbrung < harold.servicerep @ supergo.com >
Date: Monday, February 28, 14:37
Subject: Products
Dear Ms. Pasternak,
Thank you for your e-mail of February 27 enquiring about Kombi Kom gym shoes. You expressed in your mail that Kombi Kom is your favorite brand and that unfortunately it is currently out of stock on our Web site. As an alternative to Kombi Kom, we’d like you to consider our Energi footwear. Energi is the number-two selling gym shoe in Europe. Energi also received an excellent write-up in High Run magazine, where it was judged to be superior to Kombi Kom. The shoe also comes in seven different styles and four different colors, so we’re sure that you’ll be able to find something that you like.
Furthermore, if you use the data at the bottom of this e-mail a series of 10 numbers and letters you can also get 10% off a purchase of the shoe. We’re so confident that you’ll like the Energi that you may return it within 10 days of purchase for your money back if you are not completely satisfied. If you have any questions, please feel free to contact me any time.
Sincerely,
Herbert Oderbrung
Customer Service Representative
SuperGo.com
What did the Energi shoe receive

A. A product award
B. A positive review
C. A celebrity endorsement
D. A design change

单项选择题

CUSTOMER SATISFACTION SURVEY
Power Savers Inc.
Name: Li Mei Fong
E-mail/Phone: Imf973@hypernet.co.uk/(782)472-8093

When completed, please turn this form in at any customer service desk. Customers completing surveys will receive ￡ 25 in coupons for use on any item in Power Savers stores. Thank you for your time.
From: Terrance Hartley, Vice-president
To: Charles West, Senior Marketing Manager
Date: Friday, August 24, 09:28
Subject: Inventory
Dear Mr. Hartley,
I would like to suggest that we increase our stock of Kubota products this coming holiday season and decrease our SpacerX inventory. Based on our research, we project holiday sales of Kubota products could be over 45% higher than SpacerX products even though the goods are often considered comparable in quality and SpacerX is actually much lower in price.
I was e-mailed yesterday by Ivana Krsycewski, who offered us additional wholesale discounts on SpacerX products. These discounts do indeed make the SpacerX attractive from a price perspective. She also reminded us that SpacerX won several awards at the Berlin Electronics Show last year.
Nevertheless, based on our projections above we believe we would still earn more income from Kubota than SpacerX. That being the case, I was thinking of adding these products to our current store product line.

Kubota Prince office and home office copier

Kubota Sparrow2 Fax

Kubota Cosmos Global Positioning System(GPS)
Please consider my idea at your convenience and let me know your opinion.
Sincerely,
Charles West
Senior Marketing Manager
Power Savers Inc.
Who most likely is Ivana Krsycewski

A. A retail store owner
B. A corporate salesperson
C. A loyal customer
D. An award presenter

单项选择题

September 20
Shop Hot.com
8794 Bellevue Plaza
Anchorage, AK 98347
Phone: 800-298-0183
Dear Mr. Sanchez,
Thank you for your call of September 19, in which you explained that you are interested in purchasing one of our winter coats. You said in that call that you live over 300 miles away from our nearest store, however, and that it would be too far to come in personally. You would therefore like to order online.
We’re sorry to state that our system is going through an upgrade right now, and at present, you can order only through offline methods. With this in mind, we have enclosed a form you can use.
Since you have told us that you already know which item you want, we have filled out the form in advance for you. All you need to do is fill in your credit card number in the appropriate space and sign and return the form in the prepaid business envelope provided. Your item will then be cleared for shipment from our warehouse 10 days after we receive the form, and will reach you approximately 20 days after that.
If you would like a different item from the one on the form, please wait until mid-October for our company’s catalog to arrive. That will have a full selection of other items for you to choose from, along with several sheets of order forms inside that you could use.
Either way, we welcome the opportunity to serve you. Please do not hesitate to contact me with any questions.
Sincerely,
Kevin Bldode
Customer Service Representative
Fairbanks Customer Service Center
kevin.blalock@ shophot.com
Shop Hot:
Get the hottest goods at the lowest prices!
Order Form
Item Unit Price Number Requested Total
dardine Leather Winter Coat $237.99 1 $237.99
(will ship from College City warehouse)
Tax: 6.8% $16.18
Subtotal: $254.17
Shipping: $15.34
Total: $269.51
Credit Card (Choose One):
Mistro Card / Vospa / Imex
Cardholder Information:
Name: Marvin Sanchez
Address: 16 Drury Lane Ketchikan, AK 90937
Ship To (If different from cardholder information):
Make a copy of this form to retain for your records. A receipt will be sent with your goods. We promise to repair or replace all our products within 15 days of products passing into customer ownership. No refunds.
Look for our Ketchikan Store-coming next year!
Which of these places does NOT have a Shop Hot facility

A. Anchorage
B. Fairbanks
C. College City
D. Ketchikan

单项选择题

Tylo Manufacturing Group
Settlesby Road # 19 London 94E 29F United Kingdom
Vicente Diaz, CEO
SouthMex Machine Tools Inc.
1490 La Plaza De Rosas
Mexico City, Mexico
317-VJ2
October 13
Dear Mr. Diaz,
I watched you with interest the other day on the Business Now talk show. I haven’t seen you since we were at Michigan Bend University together, so I was certainly surprised to find you’d become so successful so quickly.
You stated on the show that your company, SouthMex Machine Tools, sells equipment and services that are superior to any other company in maximizing factory productivity. I saw that you were able to defend that opinion even against challenges from the host and other show guests. I also noticed how you talked a bit about new technologies that your company has designed for manufacturers not only in South America but in North America, Europe and Asia.
I must confess that your company’s performance statistics and technological breakthroughs were very impressive-and they fit our own business needs. Indeed, regarding those needs, we are asking suppliers to present competitive offers on October 29 at our Chicago engineering office. The selected company will take care of our requirements globally. After seeing you on TV, I would like to invite your company to participate as well.
Companies participating must explain in detail why they would be best suited to supply our factories, including providing samples of their most advanced equipment and detailed fee schedules.
Our current suppliers have of course been welcomed to join this process, including our major one in Bangalore. However, the successful candidate company will be the one that provides the most compelling terms, not necessarily the one we have worked together the longest with.
If you do plan to come, please contact me at the e-mail address below. I look forward to hearing from you, and perhaps visiting your headquarters the next time I’m in Mexico City.
Regards,
Anndd Frye
Arnold Frye, CEO
Tylo Manufacturing Group
arnoldl@tylogroup.co.uk
Where will Tylo Manufacturing make its decision

A. London
B. Mexico City
C. Chicago
D. Bangalore

单项选择题

From: wirajuda @ pacificsports.com
To: yilisong @ pacificsports.com
Subject: Tennis Racket
Date: October23
Dear Ms. Song,
As you know, we have delayed release of the T-Spot tennis racket in Indonesia for almost two months. However, I think right now might be an opportune time to begin marketing it. There are several reasons why I feel this way.
Firstly, the racket proved very popular among the 2,000 consumers in Malaysia who were given it free after agreeing to provide feedback on it. In those tests, users preferred to use our product by four to one margins against the Primer, the most popular tennis racket both there and in Thailand. It also performed similarly well against models such as the Viper, the Amaze, and the ProHand.
Also, we are very confident in the product’s strength and durability. Your teams in Singapore have done an excellent job of creating a product that meets the high standards of our analysts here.
In addition, the T-spot could be sold at a very competitive price-almost 18% lower than rival models. That would make it even more appealing to consumers who might be budget-conscious.
I understand that the final decision is yours and the Board’s. However, I do feel quite confident that the product could be very successful and that further delay sacrifices both revenue and market share that we could be building right now.
Sincerely,
Abu Bakar Wirajuda
Senior Marketing Manager, Indonesia
Pacific Sporting Goods Inc.
What does Mr. Wirajuda infer

A. Waiting may result in losses.
B. Budgets may be insufficient.
C. Products may require further testing.
D. Markets may be shrinking.

单项选择题

Corporate Survey for Upcoming 2nd Fiscal Quarter
Royal Thai Ministry of Economics and Trade
Respondent Information:
Your Name:
Your Title:
Your Company’s Name:
Your company’s products or services:
Number of workers in your company(choose one):
1-50 51-100 101-500 over 500
Where is your main office located (Thailand) (Overseas)
Business Plans, 2nd Quarter
Please inform us of your plans for the 2nd quarter by answering the questions below.
1. Do you plan to hire more workers (Y) (N)
2. If you answered "Yes" to No. 1, how many, approximately

3. Do you plan to invest(including manufacturing, equipment, facilities or real estate) (Y) (N)
4. If you answered "Yes" to No. 3, how much, approximately
$USD
5. Do you plan to increase research and development spending (Y) (N)
6. If you answered "Yes" to No. 5, by how much, approximately
$USD
7. Do you plan to increase marketing spending (Y) (N)
8. If you answered "Yes" to No. 7, by how much, approximately
$USD
Your specific responses will be kept confidential. Your and other responses will be combined into statistical research for our ministry.
Thank you for your cooperation.
Royal Thai Ministry of Economics and Trade
Hong Kong Business Weekly
Report on Thai business conditions-where to next.
By Su Qi Ming (Reporting from Bangkok)
Figures released by the Thai government this week suggest that Thai companies are reluctant to spend. As CEO Yardthip Womsowat of Southeast Industrial Group stated in an interview with us, "Our corporation, along with many other Thai and Thai-based foreign companies, are waiting for local business conditions to improve before actingl However, spending in some areas has fallen beneath 15%. In those areas, spending needs to rise right away just to keep Thai companies at least minimally competitive."
2nd Quarter Business Activity Forecast, Thailand
% of Companies Engaged in Each Activity

The Thai economy is not predicted to start posting a strong performance until the 3rd quarter of next year. Until then, the current business trends in the country will probably remain relatively unchanged.
Thai manufacturers, banks, and even tourist facilities are reporting slowdowns because of this and so have adjusted their business activities to compensate. Exceptions to this are Thai IT companies. Because of the demand for Thai goods and services in this sector from businesses and consumers in Japan, the U.S. and the European Union, these companies have been able to ignore current troubles in the national economy.
What information is NOT asked for by the survey

A. Job position
B. Corporate headquarters
C. Corporate financial situation
D. Primary business line

单项选择题

CUSTOMER SATISFACTION SURVEY
Power Savers Inc.
Name: Li Mei Fong
E-mail/Phone: Imf973@hypernet.co.uk/(782)472-8093

When completed, please turn this form in at any customer service desk. Customers completing surveys will receive ￡ 25 in coupons for use on any item in Power Savers stores. Thank you for your time.
From: Terrance Hartley, Vice-president
To: Charles West, Senior Marketing Manager
Date: Friday, August 24, 09:28
Subject: Inventory
Dear Mr. Hartley,
I would like to suggest that we increase our stock of Kubota products this coming holiday season and decrease our SpacerX inventory. Based on our research, we project holiday sales of Kubota products could be over 45% higher than SpacerX products even though the goods are often considered comparable in quality and SpacerX is actually much lower in price.
I was e-mailed yesterday by Ivana Krsycewski, who offered us additional wholesale discounts on SpacerX products. These discounts do indeed make the SpacerX attractive from a price perspective. She also reminded us that SpacerX won several awards at the Berlin Electronics Show last year.
Nevertheless, based on our projections above we believe we would still earn more income from Kubota than SpacerX. That being the case, I was thinking of adding these products to our current store product line.

Kubota Prince office and home office copier

Kubota Sparrow2 Fax

Kubota Cosmos Global Positioning System(GPS)
Please consider my idea at your convenience and let me know your opinion.
Sincerely,
Charles West
Senior Marketing Manager
Power Savers Inc.
What does Charles West suggest doing

A. Asking for discounts
B. Expanding selection
C. Delaying a purchase
D. Changing delivery schedules

单项选择题

September 20
Shop Hot.com
8794 Bellevue Plaza
Anchorage, AK 98347
Phone: 800-298-0183
Dear Mr. Sanchez,
Thank you for your call of September 19, in which you explained that you are interested in purchasing one of our winter coats. You said in that call that you live over 300 miles away from our nearest store, however, and that it would be too far to come in personally. You would therefore like to order online.
We’re sorry to state that our system is going through an upgrade right now, and at present, you can order only through offline methods. With this in mind, we have enclosed a form you can use.
Since you have told us that you already know which item you want, we have filled out the form in advance for you. All you need to do is fill in your credit card number in the appropriate space and sign and return the form in the prepaid business envelope provided. Your item will then be cleared for shipment from our warehouse 10 days after we receive the form, and will reach you approximately 20 days after that.
If you would like a different item from the one on the form, please wait until mid-October for our company’s catalog to arrive. That will have a full selection of other items for you to choose from, along with several sheets of order forms inside that you could use.
Either way, we welcome the opportunity to serve you. Please do not hesitate to contact me with any questions.
Sincerely,
Kevin Bldode
Customer Service Representative
Fairbanks Customer Service Center
kevin.blalock@ shophot.com
Shop Hot:
Get the hottest goods at the lowest prices!
Order Form
Item Unit Price Number Requested Total
dardine Leather Winter Coat $237.99 1 $237.99
(will ship from College City warehouse)
Tax: 6.8% $16.18
Subtotal: $254.17
Shipping: $15.34
Total: $269.51
Credit Card (Choose One):
Mistro Card / Vospa / Imex
Cardholder Information:
Name: Marvin Sanchez
Address: 16 Drury Lane Ketchikan, AK 90937
Ship To (If different from cardholder information):
Make a copy of this form to retain for your records. A receipt will be sent with your goods. We promise to repair or replace all our products within 15 days of products passing into customer ownership. No refunds.
Look for our Ketchikan Store-coming next year!
What restriction is mentioned

A. Orders require phone numbers.
B. Warranty is time-limited.
C. Checks require verification.
D. Refunds need purchase receipts.

单项选择题

Looking for super savings Look no further than SuperGo!
Welcome to SuperGo.com, the best place on the Web for all your shopping needs.
You have reached the clothing page. Enter your order below.

Free for orders over
150
When you have finished, press "submit." You will be redirected to a site where you can input your credit card and delivery information.
If you have any questions or problems, click the following link: www.supergo.com/ customerservice
From: Cindyremove Pasternak
To: Herbert Oderbrung < harold.servicerep @ supergo.com >
Date: Monday, February 28, 14:37
Subject: Products
Dear Ms. Pasternak,
Thank you for your e-mail of February 27 enquiring about Kombi Kom gym shoes. You expressed in your mail that Kombi Kom is your favorite brand and that unfortunately it is currently out of stock on our Web site. As an alternative to Kombi Kom, we’d like you to consider our Energi footwear. Energi is the number-two selling gym shoe in Europe. Energi also received an excellent write-up in High Run magazine, where it was judged to be superior to Kombi Kom. The shoe also comes in seven different styles and four different colors, so we’re sure that you’ll be able to find something that you like.
Furthermore, if you use the data at the bottom of this e-mail a series of 10 numbers and letters you can also get 10% off a purchase of the shoe. We’re so confident that you’ll like the Energi that you may return it within 10 days of purchase for your money back if you are not completely satisfied. If you have any questions, please feel free to contact me any time.
Sincerely,
Herbert Oderbrung
Customer Service Representative
SuperGo.com
What has been sent with the e-mail

A. A user guide
B. Payment instructions
C. A customer code
D. Offline store locations

单项选择题

Tylo Manufacturing Group
Settlesby Road # 19 London 94E 29F United Kingdom
Vicente Diaz, CEO
SouthMex Machine Tools Inc.
1490 La Plaza De Rosas
Mexico City, Mexico
317-VJ2
October 13
Dear Mr. Diaz,
I watched you with interest the other day on the Business Now talk show. I haven’t seen you since we were at Michigan Bend University together, so I was certainly surprised to find you’d become so successful so quickly.
You stated on the show that your company, SouthMex Machine Tools, sells equipment and services that are superior to any other company in maximizing factory productivity. I saw that you were able to defend that opinion even against challenges from the host and other show guests. I also noticed how you talked a bit about new technologies that your company has designed for manufacturers not only in South America but in North America, Europe and Asia.
I must confess that your company’s performance statistics and technological breakthroughs were very impressive-and they fit our own business needs. Indeed, regarding those needs, we are asking suppliers to present competitive offers on October 29 at our Chicago engineering office. The selected company will take care of our requirements globally. After seeing you on TV, I would like to invite your company to participate as well.
Companies participating must explain in detail why they would be best suited to supply our factories, including providing samples of their most advanced equipment and detailed fee schedules.
Our current suppliers have of course been welcomed to join this process, including our major one in Bangalore. However, the successful candidate company will be the one that provides the most compelling terms, not necessarily the one we have worked together the longest with.
If you do plan to come, please contact me at the e-mail address below. I look forward to hearing from you, and perhaps visiting your headquarters the next time I’m in Mexico City.
Regards,
Anndd Frye
Arnold Frye, CEO
Tylo Manufacturing Group
arnoldl@tylogroup.co.uk
According to the letter, what will Mr. Frye value most

A. Personal connections
B. Corporate competitiveness
C. Length of business relationship
D. Delivery time to its facility

单项选择题

Corporate Survey for Upcoming 2nd Fiscal Quarter
Royal Thai Ministry of Economics and Trade
Respondent Information:
Your Name:
Your Title:
Your Company’s Name:
Your company’s products or services:
Number of workers in your company(choose one):
1-50 51-100 101-500 over 500
Where is your main office located (Thailand) (Overseas)
Business Plans, 2nd Quarter
Please inform us of your plans for the 2nd quarter by answering the questions below.
1. Do you plan to hire more workers (Y) (N)
2. If you answered "Yes" to No. 1, how many, approximately

3. Do you plan to invest(including manufacturing, equipment, facilities or real estate) (Y) (N)
4. If you answered "Yes" to No. 3, how much, approximately
$USD
5. Do you plan to increase research and development spending (Y) (N)
6. If you answered "Yes" to No. 5, by how much, approximately
$USD
7. Do you plan to increase marketing spending (Y) (N)
8. If you answered "Yes" to No. 7, by how much, approximately
$USD
Your specific responses will be kept confidential. Your and other responses will be combined into statistical research for our ministry.
Thank you for your cooperation.
Royal Thai Ministry of Economics and Trade
Hong Kong Business Weekly
Report on Thai business conditions-where to next.
By Su Qi Ming (Reporting from Bangkok)
Figures released by the Thai government this week suggest that Thai companies are reluctant to spend. As CEO Yardthip Womsowat of Southeast Industrial Group stated in an interview with us, "Our corporation, along with many other Thai and Thai-based foreign companies, are waiting for local business conditions to improve before actingl However, spending in some areas has fallen beneath 15%. In those areas, spending needs to rise right away just to keep Thai companies at least minimally competitive."
2nd Quarter Business Activity Forecast, Thailand
% of Companies Engaged in Each Activity

The Thai economy is not predicted to start posting a strong performance until the 3rd quarter of next year. Until then, the current business trends in the country will probably remain relatively unchanged.
Thai manufacturers, banks, and even tourist facilities are reporting slowdowns because of this and so have adjusted their business activities to compensate. Exceptions to this are Thai IT companies. Because of the demand for Thai goods and services in this sector from businesses and consumers in Japan, the U.S. and the European Union, these companies have been able to ignore current troubles in the national economy.
What should "yes’answers on the survey be followed by

A. Specific dates of actions
B. Overviews of policies
C. Explanations for decisions
D. Details on choices

单项选择题

Corporate Survey for Upcoming 2nd Fiscal Quarter
Royal Thai Ministry of Economics and Trade
Respondent Information:
Your Name:
Your Title:
Your Company’s Name:
Your company’s products or services:
Number of workers in your company(choose one):
1-50 51-100 101-500 over 500
Where is your main office located (Thailand) (Overseas)
Business Plans, 2nd Quarter
Please inform us of your plans for the 2nd quarter by answering the questions below.
1. Do you plan to hire more workers (Y) (N)
2. If you answered "Yes" to No. 1, how many, approximately

3. Do you plan to invest(including manufacturing, equipment, facilities or real estate) (Y) (N)
4. If you answered "Yes" to No. 3, how much, approximately
$USD
5. Do you plan to increase research and development spending (Y) (N)
6. If you answered "Yes" to No. 5, by how much, approximately
$USD
7. Do you plan to increase marketing spending (Y) (N)
8. If you answered "Yes" to No. 7, by how much, approximately
$USD
Your specific responses will be kept confidential. Your and other responses will be combined into statistical research for our ministry.
Thank you for your cooperation.
Royal Thai Ministry of Economics and Trade
Hong Kong Business Weekly
Report on Thai business conditions-where to next.
By Su Qi Ming (Reporting from Bangkok)
Figures released by the Thai government this week suggest that Thai companies are reluctant to spend. As CEO Yardthip Womsowat of Southeast Industrial Group stated in an interview with us, "Our corporation, along with many other Thai and Thai-based foreign companies, are waiting for local business conditions to improve before actingl However, spending in some areas has fallen beneath 15%. In those areas, spending needs to rise right away just to keep Thai companies at least minimally competitive."
2nd Quarter Business Activity Forecast, Thailand
% of Companies Engaged in Each Activity

The Thai economy is not predicted to start posting a strong performance until the 3rd quarter of next year. Until then, the current business trends in the country will probably remain relatively unchanged.
Thai manufacturers, banks, and even tourist facilities are reporting slowdowns because of this and so have adjusted their business activities to compensate. Exceptions to this are Thai IT companies. Because of the demand for Thai goods and services in this sector from businesses and consumers in Japan, the U.S. and the European Union, these companies have been able to ignore current troubles in the national economy.
What is implied about the survey

A. It was conducted in the 2nd quarter.
B. It was supplied to international media.
C. It was developed by Thaibased companies.
D. It was revised by Hong Kong economists.

单项选择题

Corporate Survey for Upcoming 2nd Fiscal Quarter
Royal Thai Ministry of Economics and Trade
Respondent Information:
Your Name:
Your Title:
Your Company’s Name:
Your company’s products or services:
Number of workers in your company(choose one):
1-50 51-100 101-500 over 500
Where is your main office located (Thailand) (Overseas)
Business Plans, 2nd Quarter
Please inform us of your plans for the 2nd quarter by answering the questions below.
1. Do you plan to hire more workers (Y) (N)
2. If you answered "Yes" to No. 1, how many, approximately

3. Do you plan to invest(including manufacturing, equipment, facilities or real estate) (Y) (N)
4. If you answered "Yes" to No. 3, how much, approximately
$USD
5. Do you plan to increase research and development spending (Y) (N)
6. If you answered "Yes" to No. 5, by how much, approximately
$USD
7. Do you plan to increase marketing spending (Y) (N)
8. If you answered "Yes" to No. 7, by how much, approximately
$USD
Your specific responses will be kept confidential. Your and other responses will be combined into statistical research for our ministry.
Thank you for your cooperation.
Royal Thai Ministry of Economics and Trade
Hong Kong Business Weekly
Report on Thai business conditions-where to next.
By Su Qi Ming (Reporting from Bangkok)
Figures released by the Thai government this week suggest that Thai companies are reluctant to spend. As CEO Yardthip Womsowat of Southeast Industrial Group stated in an interview with us, "Our corporation, along with many other Thai and Thai-based foreign companies, are waiting for local business conditions to improve before actingl However, spending in some areas has fallen beneath 15%. In those areas, spending needs to rise right away just to keep Thai companies at least minimally competitive."
2nd Quarter Business Activity Forecast, Thailand
% of Companies Engaged in Each Activity

The Thai economy is not predicted to start posting a strong performance until the 3rd quarter of next year. Until then, the current business trends in the country will probably remain relatively unchanged.
Thai manufacturers, banks, and even tourist facilities are reporting slowdowns because of this and so have adjusted their business activities to compensate. Exceptions to this are Thai IT companies. Because of the demand for Thai goods and services in this sector from businesses and consumers in Japan, the U.S. and the European Union, these companies have been able to ignore current troubles in the national economy.
What business area does Mr. Yardthip think requires immediate attention

A. Hiring
B. Investments
C. Research
D. Marketing

单项选择题

Corporate Survey for Upcoming 2nd Fiscal Quarter
Royal Thai Ministry of Economics and Trade
Respondent Information:
Your Name:
Your Title:
Your Company’s Name:
Your company’s products or services:
Number of workers in your company(choose one):
1-50 51-100 101-500 over 500
Where is your main office located (Thailand) (Overseas)
Business Plans, 2nd Quarter
Please inform us of your plans for the 2nd quarter by answering the questions below.
1. Do you plan to hire more workers (Y) (N)
2. If you answered "Yes" to No. 1, how many, approximately

3. Do you plan to invest(including manufacturing, equipment, facilities or real estate) (Y) (N)
4. If you answered "Yes" to No. 3, how much, approximately
$USD
5. Do you plan to increase research and development spending (Y) (N)
6. If you answered "Yes" to No. 5, by how much, approximately
$USD
7. Do you plan to increase marketing spending (Y) (N)
8. If you answered "Yes" to No. 7, by how much, approximately
$USD
Your specific responses will be kept confidential. Your and other responses will be combined into statistical research for our ministry.
Thank you for your cooperation.
Royal Thai Ministry of Economics and Trade
Hong Kong Business Weekly
Report on Thai business conditions-where to next.
By Su Qi Ming (Reporting from Bangkok)
Figures released by the Thai government this week suggest that Thai companies are reluctant to spend. As CEO Yardthip Womsowat of Southeast Industrial Group stated in an interview with us, "Our corporation, along with many other Thai and Thai-based foreign companies, are waiting for local business conditions to improve before actingl However, spending in some areas has fallen beneath 15%. In those areas, spending needs to rise right away just to keep Thai companies at least minimally competitive."
2nd Quarter Business Activity Forecast, Thailand
% of Companies Engaged in Each Activity

The Thai economy is not predicted to start posting a strong performance until the 3rd quarter of next year. Until then, the current business trends in the country will probably remain relatively unchanged.
Thai manufacturers, banks, and even tourist facilities are reporting slowdowns because of this and so have adjusted their business activities to compensate. Exceptions to this are Thai IT companies. Because of the demand for Thai goods and services in this sector from businesses and consumers in Japan, the U.S. and the European Union, these companies have been able to ignore current troubles in the national economy.
Which kind of company is likely unaffected by the current economy

A. Computer makers
B. Investment banks
C. Shipping companies
D. Resort hotels